Stephen Margolis Resort

Hotels
7.5 (137 reviews)
625 Stephen Margolis Road, Derbyshire, Waterfalls , Harare , zw

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Room service
Business center
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Cons:
Poor location
Malfunctioning toilet

Categories

Cleanliness
6.96
The bathroom is somewhat aged but clean.
Service
8.43
Staff were friendly and helpful throughout the stay.
Location
6.47
Located in a bad area with poor traffic conditions.
Room Quality
7.42
Rooms were neat but the shower head placement was inconvenient.
Amenities
7.45
Activities were nice, but the toilet malfunction was a downside.
Value for Money
7.41
Standard quality for this hotel tier.
Food and Beverage
7.96
Breakfast was good; however, other food options had issues.
Overall Experience
7.93
Mixed experiences with some positives and several negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-02-17 06:42

Property Description

Luxurious Amenities
Stephen Margolis Resort offers a wide range of luxurious amenities including a garden, restaurant, bar, and free WiFi for guests to enjoy during their stay.

Convenient Services
Guests can benefit from convenient services such as room service, a 24-hour front desk, and tour organization ensuring a hassle-free experience at the hotel.

Nearby Attractions
Located within close proximity to popular attractions like Royal Harare Golf Club, Harare Botanical Gardens, and Lake Chivero National Park, guests have easy access to explore the beauty of Harare.

To experience relaxation and convenience at its best, book your stay at Stephen Margolis Resort today.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.5
Based on 137 reviews
Cleanliness: 6.96
Service: 8.43
Location: 6.47
Room Quality: 7.42
Amenities: 7.45
Value for Money: 7.41
Food and Beverage: 7.96
Overall Experience: 7.93
K
Kelvin • couple • za
6
The up keep could be better but great place nonetheless
Pros:

The staff is very amazing and helpful

Cons:

No microwave, not clean / modernized. not the bedding and stuff but just the rooms look old

2026-07-08 • via Nuitee
L
Linda • couple • gb
3
2026-07-03 • via Nuitee
A
Albert • couple • gb
10
N/A
Pros:

Everything

Cons:

None

2026-06-30 • via Nuitee
H
Hendrik • extended_group • za
9
2026-06-30 • via Nuitee
A
Albert • couple • gb
3
I was happy at all l paid money but l didn’t get what l was expectied
Pros:

Location

Cons:

Shower was boiling hot no cold water and no toilet water to flash and there was no one at the reception l tried to call no one was answering l told the security guard and nothing was done about till the next day l couldn’t flush the toilet and l didn’t bath

2026-06-30 • via Nuitee
C
chigwida • family_with_children • za
8
Pros:

The prices for the activities are reasonable

Cons:

Not having quad bikes

2026-06-23 • via Nuitee
T
takavarasha • solo_traveller • zw
10
2026-06-06 • via Nuitee
J
Jori • solo_traveller • zw
9
2026-05-06 • via Nuitee
M
Martin • couple • ch
8
Pros:

Reichhaltiges Frühstück ans Zimmer geliefert. Schönes und ruhiges Gelände.

Cons:

Obwohl vereinbart, wurden wir nicht vom Flughafen abgeholt.

2026-05-03 • via Nuitee
H
Herbert • couple • zw
8
memorable night
Pros:

i enjoyed their breakfast and friendly customer care as well as maximum privacy

Cons:

There was no cold water, but it was rectified as soon as we reported

2026-04-28 • via Nuitee
B
Bazima • family_with_children • mz
10
2026-04-05 • via Nuitee
M
Milena Machavane Fumo • family_with_children • mz
6
Conexão com a natureza
Pros:

A beleza do lugar. As actividades disponíveis, a vista, o ar puro e a conexão com a natureza

Cons:

Mosquitos no quarto, o tamanho da cama casal que é bem pequena.
Pedimos camas duplas no quarto e nos foi dada uma cama de casal que foi desconfortável.
Falta de placas pelo caminho e I facto do mapa no Booking mostrar proximidade com o aeroporto. Que não é verdade.

2026-03-22 • via Nuitee
P
Pamela • family_with_children • za
2
Pros:

This is flase advertising!

I took the place for my elderly Mother as it was "close to the airport" 5.6 miles ... so roughly that is 10km and should take more than 15 minutes 🤔

My mother was horrified when they approached form Harare last night and the road was dreadful full of very large potholes. Just awful. They were then very late in getting to the Establishment. The Establishment does not respond to calls or to Booking.com messages nor to WhatsApp messages...

They advertise as Cash Only but they have Card Facilities!

Their Airport Shuttle is an absolute disaster! It was arranged for 8:00am this morning and was not there ... eventually the Uber got my mother there at 9:20 for her 10:00 flight and she missed it because of this Establishment!

Dreadful do not use it! Do not use it!

Cons:

Room is old and beeding is not clean
Shuttle is not on time and is only a Taxi not a Facilitu Shuttle
Roads to get there are dreadful and dangerous
No breakfast available before 8am so my elderly Mum had nothing to eat ...

Just dreadful!

False advertising ... Booking.com is not to be trusted in Zimbabwe!!!!

2026-03-21 • via Nuitee
R
Rashayi • couple • zw
7
I liked it. Coming back again.
Pros:

There is a lot to do in one place. Activities right outside the room.

Cons:

The pictures I saw on Deluxe room and what I got were kind of a mismatch. But the one I got was still good, just that it wasn’t what I saw on the picture. I was expecting more space.

2026-03-09 • via Nuitee
M
Mathew • couple • zw
7
2026-02-27 • via Nuitee
T
Trust • family_with_children • gb
10
2026-02-26 • via Nuitee
G
Gudu • family_with_children • za
8
2026-02-22 • via Nuitee
D
Duncan
2
Pros:

Asked to change booking within 5 minutes as booked the incorrect date. Was refused

2025-10-08 • via Nuitee
J
JL • family_with_children • at
10
2025-10-02 • via Nuitee
A
Angela • family_with_children • za
1
Not great
Pros:

Front house staff friendly

Cons:

Wifi code expired on day 1, was not given new code, had to ask if something was wrong. Did not receive breakfast on 2nd day at 8am, presume they forgot, we left at 8.30am.
Nothing to do there, left this place earlier than anticipated and found other accomodation. Area where resort is located is horrendous, traffic and the way taxi's and cars drive there is bad.

2025-09-29 • via Nuitee