Neuadd Arms Hotel

Hotels
8 (313 reviews)
Neuadd Arms Hotel The Square , Llanwrtyd Wells , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Restaurant
Terrace
Pets allowed
Packed lunches
Darts
Shared lounge/TV area
Board games/puzzles
Kid meals
See all facilities

Review Highlights

Pros:
Friendly staff
Good food
Cons:
Poor room quality
High price for value

Categories

Cleanliness
6.75
Cleanliness was below expectations, with reports of inadequate room temperature and discomfort.
Service
9.75
Staff were noted as friendly and helpful, contributing positively to the experience.
Location
8.75
The hotel is well-located for exploring mid-Wales, though limited by external noise.
Room Quality
5.75
Room quality was poor, with complaints about the mattress, lack of heating, and overall comfort.
Amenities
8.75
Amenities were acceptable, but there were issues with room comfort impacting the experience.
Value for Money
5.75
Perceived value was low due to high price and inadequate room quality.
Food and Beverage
9.75
Food quality received strong positive feedback, highlighting the excellent breakfast and meals.
Overall Experience
8.75
Despite some issues with the room, the overall experience was mostly positive due to friendly service and food.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:01

Property Description

Charming Stay in Llanwrtyd Wells

Nestled in the heart of Llanwrtyd Wells, Neuadd Arms Hotel offers a delightful retreat for travelers. The hotel boasts a terrace, free private parking, a cozy restaurant, and a lively bar, ensuring a comfortable and convenient stay.

Comfortable Accommodations and Modern Amenities

Each guest room at Neuadd Arms Hotel features a kettle for your convenience. The well-equipped units also include a TV and complimentary toiletries, promising a relaxing stay for all guests.

Exciting Activities and Nearby Attractions

Unwind by playing darts or explore the picturesque surroundings through hiking and cycling. With attractions like Elan Valley and Llandovery Castle nearby, there's always something to discover during your stay at Neuadd Arms Hotel.

Ready to experience the charm of Neuadd Arms Hotel? Book your stay now and create unforgettable memories.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: CWL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8
Based on 313 reviews
Cleanliness: 6.75
Service: 9.75
Location: 8.75
Room Quality: 5.75
Amenities: 8.75
Value for Money: 5.75
Food and Beverage: 9.75
Overall Experience: 8.75
C
Claire • solo_traveller • gb
9
Pros:

Beautiful old building,!
Staff very friendly and helpful, food was great and the room , even though the decor was dated was lovely and clean.
Would definitely stay again.

2026-03-22 • via Nuitee
A
angela • couple • gb
10
Excellent food, amazing people
Pros:

Excellent location, quirky and characterful

2026-03-16 • via Nuitee
S
Simon • couple • gb
10
Pros:

Great hotel with lots of character. Great bar.open all day and stocked with full range of Heart of Wales ales from local brewery. Great location for railway and walking.

Cons:

Nothing

2026-02-09 • via Nuitee
R
Russell • extended_group • gb
9
Cottage stay - excellent
Pros:

Staff were friendly and accommodating, and the breakfast service was brilliant.

Cons:

N/A

2026-01-19 • via Nuitee
D
David • couple • gb
6
Had a good weekend, everyone very friendly
Pros:

Breakfast was very good

Cons:

Could have had better beds, not very comfy

2026-01-19 • via Nuitee
E
Edwin • solo_traveller • gb
10
A very pleasant stay, and my dog loved it.
Pros:

A lovely family run hotel, rooms well laid out with everything you need. The meals were very good with a good selection.

2026-01-19 • via Nuitee
P
Peter • family_with_children • gb
10
2026-01-19 • via Nuitee
T
Tony • extended_group • ie
10
Please stay there it’s a great place. Food Staff Excellent.
Pros:

This Hotel is over 100 years old. It has character and a sense of total relaxation. If you want a modern bright hotel with no personality don’t go. Staff are very friendly, the owners are on sight again made you feel very welcome. All food seemed to be homemade. Me and my brother stayed there and we both agreed the food was excellent. Breakfast made to order every morning. Again the best quality rasher sausage etc. I would totally recommend this place. I don’t often do reviews but they deserve good feedback.

Cons:

Would have loved to stay a few more nights.

2026-01-19 • via Nuitee
J
Jane • solo_traveller • gb
9
Pros:

I didn't spend much time in the area as I traveled to see friends further south and used this as a base.
I had the cooked breakfast both days and had an evening meal on the second night - the food was delicious!

Cons:

I was a bit worried about parking as I was unaware that it was bog snorkeling weekend and so was a popular place to be,!

2026-01-19 • via Nuitee
D
David • extended_group • gb
7
Good food, good staff, made to feel welcome, would stay there again.
Pros:

All food excellent, excellent location for 8 motorbikers. Staff very friendly, helpful & happy!

Cons:

Hotel a little dated but didn't spoil our trip, would stay there again, felt welcome.

2026-01-19 • via Nuitee
M
Marcus • solo_traveller • gb
8
Clean room good shower and good breakfast
Pros:

Great parking outside the front door and shop straight opposite proper old school hotel feel

Cons:

Rooms a bit dated

2026-01-19 • via Nuitee
J
Jayne • couple • gb
1
Beyond disappointed!
Pros:

Central. Looked good at first sight. I booked this on the strength of the good review;. big mistake. Booked for the 30th and 31st December.

Cons:

When we arrived at around 6pm Room 1 st the top of the stairs, above the bar was warm despite very low temperature outside. We were visiting family in the town so we unpacked and went out.

Returned at midnight as we had arranged on checked in. We were locked out, tried knocking for a while and had to call to get let in. At this point it was minus 2 outside and dropping. However, it was just as cold if not colder in our room. No heating on despite the temperature outside and it clearly had not been on for hours.

The double bed which is not a standard double had a light summer quilt on it. There was a shabby blanket which we did use on the bed but it was still totally inadequate. We both had to sleep fully clothed under the quilt with the blanket up over our heads and our coats on the bed too; no romance for us!

The mattress was so thin and/or old that we could feel the spring bed through it. I have never been so uncomfortable in my entire life, apart from when I was in army on exercise sleeping rough.

From 4am onwards I gave up on sleep and looked online for somewhere else to stay. As soon as I could face going into the even colder bathroom (still no heating in the room) I went to check in at the Belle Vue across the road. Returning only to collect luggage and my very tired and grumpy partner.

I spoke to a lady on reception (who was nice) and I explained we were checking out and why. Apparently the owner was busy getting ready for NYE, so when I was asked if there was anything further she could do, I replied that a refund on the remaining night would be appreciated; of course that has not been forthcoming.

At £120 per night this was overpriced (we did not eat breakfast) because it was only being served until just after nine and neither of us were in the mood for small talk; we just wanted to get out of there and get warm.

2026-01-05 • via Nuitee
R
Russ • solo_traveller • gb
8
Convenient for what we needed and very pleasant staff
Pros:

A great bolt hole for us at the start of a crazy few days away. It was a busy night, which wasn't a surpise and being on the top floor I was away from the ground floor.

2025-12-18 • via Nuitee
L
Linda • couple • gb
7
2025-12-15 • via Nuitee
S
stuart • family_with_children • gb
10
Pros:

Very friendly atmosphere and staff. Excellent breakfast and a lovely room.

2025-12-15 • via Nuitee
E
Evans • extended_group • gb
10
Verry pleasant staff and excellent food.
Pros:

Friendliness

Cons:

Nothing

2025-12-15 • via Nuitee
K
King • family_with_children • gb
7
Comfortable for what we needed
Pros:

Warming

Cons:

Stairs

2025-12-02 • via Nuitee
S
Stephen • solo_traveller • gb
8
2025-12-01 • via Nuitee
M
Mark • extended_group • gb
10
A great stay at this quirky hotel. Excellent food and staff.
Pros:

amazing

Cons:

size of the bathroom

2025-11-25 • via Nuitee
M
Martin • extended_group • gb
8
Pros:

Excellent breakfast.

Cons:

My single room had an exceptionally small shower room.

2025-11-02 • via Nuitee