DoubleTree by Hilton Dubai Al Jadaf

Very nice staff, room shower head broken. Surrounding area full of construction

The Average / Poor

Rooms are not sound proof. People walking or conversing outside the room could be heard till 3 am.
Pool water was dirty. Not sure if it is due to construction around the property or lack of maintenance.
Restaurant prices have been bumped up 20 to 30 percent and discounts are provided using Zomato and Talabat which is not convenient for tourists.
Reception staff didn’t seem very courteous and not cognizant of people around. Example offered us 2 cookies even though we were 3 including a 7 year old child.
Pillows and bed are not very comfortable - too soft.
The quality of guests the property attracts are substandard due to the low price.

The Good

Rooms are modern.
Toiletries are branded - Crabtree and Evelyn
Rooms are spacious
Better than 4 star hotels in other countries

Very rude in professional front desk representative!

Good hotel. Metro access close by but too hot to walk outside this summer. Useful for winter. Supermarket right opposite the entrance. Mosque in the building opposite. The hotel is nice, the housekeeping team who serviced my room and also did a nice towel art on the bed.

Beautiful

Good staff

Nice welcoming staff and great location near everything.

Rooftop pool was a nice feature 👌

Exceptional Stay at DoubleTree by Hilton Al Jaddaf, Dubai

Our family recently enjoyed a fantastic week-long stay at the DoubleTree by Hilton Al Jaddaf in Dubai. Traveling from different parts of the world—two sisters from the UK, one from Canada, and our father from Zimbabwe—we were warmly welcomed and felt at home from the moment we arrived.

The service throughout the hotel was impeccable, with staff who truly made our stay special. It was evident that the team is a family of individuals from diverse nationalities, working together to create a welcoming and comfortable environment for guests.

A special mention goes to Aicha, Ridoy, Bari, Manpreet, and Shristi from the restaurant, who provided excellent service. A heartfelt thank you to Chef Asim, who went above and beyond by preparing oat porridge for our elderly father every single morning with precision, care, and patience. His dedication and kindness did not go unnoticed.

We would also like to recognize Vipen from housekeeping for his exceptional attention to detail and kindness. Our rooms were maintained to the highest standards every day.

At the front desk, Fatma, Hisham, and Mateb were incredibly helpful and professional, ensuring a smooth and enjoyable stay. Their assistance made everything seamless, from check-in to any inquiries we had.

Additionally, a big thank you to Farhan, the bellboy, who was extremely helpful when we were leaving. He promptly responded to collect our luggage and ensured it was taken down

Mohammed paid attention to every detail made my celebration an excellent and memorable one Aisha made dining experience very pleasurable and memorable Usama was very deligent and received my self and my party well ziki was also very pleasant Mohammed personality lights up the world without a doubt i would love to return to the same accommodation in the future.

The staff was very friendly and helpful. The food was very delicious and there was a great variety of options.

Love it

Front desk was amazing and super helpful!

We had a comfortable stay at DoubleTree by Hilton Dubai Al Jadaf. The rooms were accommodating and well-maintained; the staff was always friendly and helpful. The breakfast buffet was delicious with a multitude of options. It is a bit of a distance away from all the tourist points and activities of Dubai but this is exactly what we were wanted. The area surrounding the hotel was busy with street traffic and construction so not the easiest or most convenient to walk around. Would definitely recommend and stay there again if needed.

One of the best properties I ever stayed. Awesome friendly staff. Very very clean place.

The staff was very friendly.

I have nothing but good things to say about this hotel. The staff are extremely attentive and friendly, helpful and welcoming. The breakfast is amazing and has a plethora of choices. As well, the hotel is in a great location…20 minutes or less drive to most locations. It was a great choice for my kids and I.

The staff is unprofessional and the beds are terrible. Very cheap mattress. They definitely need an operate.

Clean and quite, restaurant not so impressive

It is a fair hotel, but the area is under development. The cleaning service was poor (1 person for the whole floor), last rooms were cleaned after 17:00.