Cabañas de Tzununa

There was some building work happening, but we were informed and compensated for this. It didn't spoil our stay.

I really wouldn’t recommend this place to a young solo female traveller. It’s a bit hard to find once you get dropped off. You have to go down lots of little alleys. In the day it’s not so bad but at night none of the tuk tuks want to take you close to where the rooms are. And if you walk there’s a lot of dogs who aren’t as friendly at night. I was scared coming back at night a couple of times. But for an older seasoned traveller that wants a really great room next to a magical bit of the lake I’d actually highly recommend the place.

Smell of mold from poor ventilation in the bathroom. No signs to find the hotel from the road.

The roads leading up to the property were in poor condition.

First of all, I was not very familiar with the area so I was not sure what it would look like. The pictures of the place were what got me hooked but I did not know that the Cobañas were going to be so far away from San Marcos. Taking the Tuk Tuks back and forth between San Marcos were ridiculous. They were charging us 25-30Q PER PERSON (because I was a foreigner) and one time, someone even tried to charge us 70Q per person. The Cobañas had a nice yard but the room was very dark, hot, and the bed uncomfortable. The shower pressure was very weak. It was really difficult to take a shower. The room had a notice that said it would take 3 minutes for the water to warm up but the shower still did not turn warm even after we ran it for 10 minutes.

Rude manager, doesn’t even live in Guatemala and makes his underpaid cleaner manage the property for him. I honestly don’t know what you are paying for here. Worst place I’ve stayed in over 3 months of travelling. Soulless, bad location, overpriced.

The actual owner of the property (who lives in the US and clearly treats his local cleaner very poorly) was pretty rude to me on the phone when I hadn’t been able to book for 2 people due to a glitch on booking.com and was trying to rectify it once I arrived. The property is hard to find if you don’t get dropped off by lancha, you have to walk through little alleys full of barbed wire and dog poop. It’s walled in by concrete and feels a bit like a prison yard, not a place to hang out. The kitchen is very dirty. Completely overpriced. Not close to cafes or even tiendas so good luck walking home after dark…

This is nothing like the photos:
Firstly its so hard to find and it’s not on the lake like the photos claim it to be. The area around is full of litter and rubbish.
Secondly there are ants in the room and bugs all over the kitchen and common area. These areas are not cleaned and the cupboards haven’t been cleaned in years.
Thirdly the grass area is not kept tidy - there were leaves and material all over the garden so it was not very nice area to relax in.
Finally the owner is rude, the front door lock broke when we stayed through no fault of our own and the owner has tried to charge us for it.

The place is in need of care and investment but the owner seems too lazy to improve the property which is a real shame.

The dirt road is dangerous, there is no water, in the rooms there were spiders in the rooms and it's not what they sell on the internet, lousy, we had to leave the day before for the same reason, one night was more than enough 😡

The place was dirty full of spider webs with huge spiders all around and ants crawling up the bed all night long walking all around us. Very dusty. They didn’t have hot water or water to take a shower. No view of the volcano or lake like they show in the pictures. Also the reviews are from the owner. I don’t think they have had a real client write a real review. I have travel a lot to central and South America and stayed in the jungle and amazons and I haven’t experienced nothing like this with insects.I was traveling with small kids and they Werner really scared nobody could sleep well. This place advertise kids stay for free but is not true. I had to reach out to the owner for a refund but he refused to do it. He has poor communications skills and no costumer service abilities. Don’t waist your money and time staying in this cabins you can find much better places with the same money. The installations and yard is small and has a wall all around with no view. This place is not next to the lake you have to walk up the cabins.

Not the easiest to find.

in the woods