Hotel Portucali

Hotels
8.2 (86 reviews)
Avenida Caramuru, 399 , Ribeirão Preto , br

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Key access
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Hospitality of staff
Good breakfast
Cons:
Cleanliness issues
Small bed size

Categories

Cleanliness
7.51
Some complaints about the cleanliness of furniture and lack of cleaning in some areas.
Service
8.98
Positive comments on staff hospitality and helpfulness.
Location
8.52
Location is practical for short stays, without negative sentiment expressed.
Room Quality
7.47
Issues mentioned with bed quality, though there are some positive aspects.
Amenities
8.5
Amenities well-received, with attention to details like toiletries.
Value for Money
8.46
Good value noted with respect to pricing and offerings.
Food and Beverage
8.01
Breakfast received mixed reviews, with some areas noted for improvement.
Overall Experience
8.18
Overall experience was positive, despite some areas needing improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:37

Property Description

Convenient Location and Free WiFi
Hotel Portucali, just 700 meters from Ribeirão Preto’s bus station, offers free WiFi and a delicious breakfast buffet. Explore the nearby city center and the famous Chopperia Pinguim bar only 1 km away.

Comfortable Rooms with Modern Amenities
Indulge in our rooms adorned with neutral tones, wood accents, and carpeted floors. Enjoy amenities like LED TV, split air conditioning, and a minibar. Relax in the private bathroom with a refreshing shower.

Meeting Facilities and 24-Hour Services
Hotel Portucali provides meeting and banquet facilities for your convenience. Our dedicated staff at the 24-hour front desk and laundry services ensure a seamless stay for all guests.

Ready to experience comfort and convenience at Hotel Portucali? Book your stay now and make unforgettable memories.

Important information:

A surcharge of the cost of the first night applies for arrivals after check-in hours. All requests for late arrival are subject to confirmation by the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs BRL 15 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for R$ 20 per person per night when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 3 years old to 6 years old stay for R$ 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.2
Based on 86 reviews
Cleanliness: 7.51
Service: 8.98
Location: 8.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.18
C
Caique solo_traveller br
10
2026-03-26 via Nuitee
M
Marquezi Ferro solo_traveller br
7
2026-03-26 via Nuitee
M
Marcio extended_group br
10
Simples honesta e limpa
Pros:

Simples honesta limpo e os lençóis são bons

2026-03-19 via Nuitee
T
Thomas family_with_children br
10
Pros:

Do conforto, atendimento e café da manhã.

Cons:

Não teve nada que me desagradou.

2026-03-18 via Nuitee
S
Sagat solo_traveller br
8
Muito boa obrigado
2026-03-09 via Nuitee
D
Donizetti Fernandes family_with_children br
10
2026-03-09 via Nuitee
L
Letícia family_with_children br
10
Pros:

Hotel excelente!! Tudo organizado e limpo, café da manhã muito completo e gostoso, foi uma boa experiência

Cons:

Não tenho queixas

2026-03-08 via Nuitee
A
Aparecido solo_traveller br
6
2026-02-22 via Nuitee
A
Aline family_with_children br
1
Ruim
Pros:

De nada

O hotel está em condições ruins, o ar condicionado é de baixa qualidade.
O banheiro tivemos problemas pois a descarga parou e o funcionário que nos atendeu era muito mal treinado.

Cons:

Não gostei do local .

Tudo de baixa qualidade.

Funcionários sem simpatia e nenhuma empatia.
Trocamos de quarto duas vezes.

2026-02-11 via Nuitee
S
Santana family_with_children br
8
Pros:

Atendimento excepcional, muito atenciosos pelo whatsapp e prestativos.

2026-01-25 via Nuitee
E
Elias extended_group br
8
Estadia confortável e bom preço. Café da manhã também dentro do esperado
Pros:

Bom custo benefício
Boa localização~
Acomodações dentro do esperado para a categoria

Cons:

Talvez um estacionamento maior. Tive que deixar meu carro na rua por não ter mais vagas disponíveis no estacionamento fechado.

2026-01-22 via Nuitee
M
Marcus Vinícius family_with_children br
10
2026-01-20 via Nuitee
A
Antero Cecilio family_with_children br
8
Pros:

Bem localizado.

Cons:

Estacionamento muito pequeno e limitado.

2026-01-19 via Nuitee
F
Fabíola couple br
5
2026-01-19 via Nuitee
A
Adriano family_with_children br
7
Indico e pretendo voltar.
Pros:

Boa localização, ótimo atendimento.

Cons:

Poderiam melhorar o valor da diária.

2026-01-19 via Nuitee
R
RAFAEL family_with_children br
5
Pros:

Preco

Cons:

Chuveiro muito quente, café simples. Sem estacionamento disponivel ou conveniado próximo.

2026-01-18 via Nuitee
J
JOSE extended_group br
7
2026-01-15 via Nuitee
G
Geovanna extended_group br
4
2026-01-15 via Nuitee
K
Kassia extended_group br
10
2026-01-14 via Nuitee
K
Kassia couple br
10
2026-01-14 via Nuitee