Toyoko Inn Narita Airport Shinkan

Hotels
Toyoko Inn
8.3 (15555 reviews)
Tokko 560 , Narita , jp

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Safety deposit box
Fire extinguishers
Smoke alarms
Front desk (limited hours)
Free wired internet
Self parking (surcharge)
Internet access
See all facilities

Review Highlights

Pros:
Convenient location near the airport
Clean and spacious rooms
Friendly staff
Cons:
Limited breakfast options
Some staff appeared unfriendly
Low-quality towels

Categories

Cleanliness
7.94
Multiple reviews praised the cleanliness of the hotel, but some guests mentioned low-quality towels and coffee.
Service
8.51
Staff interactions were generally positive, though there were some mentions of unfriendliness.
Location
8.75
Proximity to the airport was frequently highlighted as a major advantage.
Room Quality
8.4
Rooms were described as clean and spacious, though some guests found beds a bit hard.
Amenities
8.43
Guests appreciated the convenience store and shuttle service, though some desired more dining options.
Value for Money
8.29
The hotel was noted for being reasonably priced, especially with included breakfast.
Food and Beverage
7.84
Breakfast options were mentioned positively but some guests expressed disappointment regarding choices.
Overall Experience
8.21
Overall, guests felt satisfied with their stay, citing cleanliness, location, and service as highlights.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:55

Property Description

Convenient Location and Services
Toyoko Inn Narita Airport Shinkan is strategically situated within close proximity to key attractions like Shopping Mall SHOPS and Chiba Museum of Science and Industry. Enjoy the convenience of free shuttle service, 24-hour front desk assistance, and complimentary WiFi during your stay. Private parking adds to the ease of your travel arrangements.

Comfortable Rooms with Modern Amenities
Experience comfort and relaxation in our well-equipped rooms featuring a wardrobe, flat-screen TV, and private bathroom with essential toiletries. Stay connected and productive with air conditioning, desk space, and free WiFi in all units, ensuring a pleasant stay for leisure or business travelers.

Delicious Buffet Breakfast and Airport Accessibility
Start your day with a delicious buffet breakfast before exploring the nearby attractions. With Narita International Airport just a few steps away, Toyoko Inn Narita Airport Shinkan provides seamless connectivity for travelers. Book now for a convenient and enjoyable stay at our 3-star hotel.

Important information:

Housekeeping service is only offered every 4 nights.
When booking 10 rooms or more, different policies and additional supplements may apply.
Room change is required every 7 nights.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

8.3
Based on 15555 reviews
Cleanliness: 7.94
Service: 8.51
Location: 8.75
Room Quality: 8.4
Amenities: 8.43
Value for Money: 8.29
Food and Beverage: 7.84
Overall Experience: 8.21
M
Melinda couple us
7
Pros:

The price couldn't be beat. Free breakfast was good, helpful staff and bus shuttle was great. Appreciated the pajamas.

Cons:

The bed was hard as a rock. Only issue

2026-03-07 via Nuitee
D
Diego solo_traveller es
9
Justo lo que necesito cuando llevas 16 horas volando
Pros:

Acogedor cómodo lo que necesitas antes de viaje o cuando llegues

Cons:

Tal vez un poco pequeño para dos personas

2026-03-07 via Nuitee
M
Magdalan solo_traveller jp
10
2026-03-07 via Nuitee
T
TRUONG GIANG solo_traveller vn
10
Airport terminals friendly stay.
Pros:

Welcome, kind and friendly staff while serving breakfast. Excellent management by receptionist on-duty in self check-in despite full bus-load of guests on arrival. Free shuttle bus service. Breakfast has fresh veggies and local specialities like nato and sea weed.

Cons:

Lack of nearby convenient stores. Closest Aeon stores take at least half an hour of travelling (by shuttle bus and train service). No free drinking water bottles available in room at this price range.

2026-03-07 via Nuitee
D
Daniel solo_traveller au
8
2026-03-07 via Nuitee
鈴木 solo_traveller jp
10
2026-03-07 via Nuitee
G
GAETAN couple fr
8
2026-03-07 via Nuitee
solo_traveller tw
10
Pros:

1. The bus shuttle service is very convenient.
2. Room was really clean.

2026-03-07 via Nuitee
M
Makio solo_traveller jp
8
2026-03-07 via Nuitee
C
Che solo_traveller ca
10
2026-03-07 via Nuitee
Y
yoko family_with_children jp
8
便利、食事が美味しい
2026-03-07 via Nuitee
P
Philippe extended_group pf
9
2026-03-07 via Nuitee
C
Chien Hsiu couple tw
8
Pros:

距離機場很近,接駁車非常的方便

2026-03-07 via Nuitee
L
Louise couple au
3
Very uncomfortable stay. Go to the Tobu.
Pros:

The hotel was close to airport terminal, if you realised walking would have been faster than walking over to the other terminal then waiting for the shuttle bus.

Cons:

It was bad from the start really. The shuttle bus did not stop at the terminal we arrived at and it seemed to take for ever to walk over to the other terminal and then wait for the bus. On our return journey I had to go back to inquire about lost property and realised that the walk from our original terminal to the hotel was much faster.
We had to check in using these machines and it took us a few goes to work out we had to put capitals in to retrieve our booking reference. It would have been much easier after an 8 hour flight for a human to help us here but they seemed to not want to help. The room was super small which we expected for Japan, but the bed was so hard and uncomfortable, and the 'pillow; was made of this wood 'birds nest sort of material which was equally uncomfortable.
We got in about 7pm and then realised there was no restaurant to have some proper food, so we had to get that awful plastic microwave food from downstairs in the Lawson shop. Breakfast the next morning was pretty mediocre compared to all the other Narita airport hotels we have stayed at. The process for lost property issues was very difficult as we could not find an appropriate email address and I tried ringing and this was unsuccessful. In the end I went personally to the hotel at the end of our trip and the staff member I spoke to was not really helpful and it took awhile with google translate to figure out what I wanted and what was the outcome. I was unable to recover my headphones but that was totally my fault, it was just that the process was all a lot of hard work.
We have stayed in most of the Narita airport hotels and this by far is the worse. The Tobu just next door is so much better.

2026-03-07 via Nuitee
P
Patrick solo_traveller us
10
If you have an early flight out of narita, stay here.
Pros:

When I realized that the narita sky train didnt start until 7am and I needed to be at Narita by 6:30am I quickly found this hotel and boy was I happy. The lawsons, in the lobby even had good food.

Cons:

I walked for the airport to the hotel, could not figure out a shuttle. Took the shuttle back in the morning, that was great.

2026-03-06 via Nuitee
N
Naho family_with_children jp
5
成田空港利用目的なら便利
Pros:

成田空港から無料バスが出ていたので便利でした。
周りにお店がないですが、ローソンがホテル内に入っていてちょっとした食べ物や飲み物など調達するのによかったです。

Cons:

朝5時からの朝食が長蛇の列でびっくりしました。
メニューはカレーとサラダとパンだけ。
チェックインが機械なので結構待たされました。
部屋の広さは可もなく不可もなく。

2026-03-06 via Nuitee
Y
Yuko couple jp
9
2026-03-06 via Nuitee
C
Ching-Ying couple tw
9
2026-03-06 via Nuitee
Y
Yuko solo_traveller jp
7
まあまあ
Pros:

部屋がきれい

Cons:

空港からの無料送迎バスがあることを、わかりやすく提示してほしかった。

2026-03-06 via Nuitee
extended_group jp
10
Pros:

受付にノリのいい女性がいまして、その彼女の印象がとても良かったです。
メガネのマスクの女性。
私の娘もこうなってほしいと思いました。

2026-03-06 via Nuitee