Holiday Inn - Hamburg - HafenCity by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9.2 (9500 reviews)
Ueberseeallee 15 , Hamburg , de

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Good location
Clean rooms
Convenient public transport
Cons:
Room rates can be high
Some amenities lacking

Categories

Cleanliness
9.34
The hotel is described as clean and well-maintained.
Service
9.81
Guests praised the friendly and attentive staff.
Location
9.85
The hotel is ideally located near many attractions.
Room Quality
8.8
Rooms are nice, but some guests found them a bit pricey.
Amenities
8.83
Some amenities were lacking, such as a minibar.
Value for Money
8.29
Considered somewhat high-priced, especially regarding room rates.
Food and Beverage
9.34
Breakfast options were plentiful and enjoyed by guests.
Overall Experience
9.31
Generally positive experiences with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:44

Property Description

Modern Comfort and Convenience
Discover contemporary rooms and suites at Holiday Inn - Hamburg - HafenCity, featuring free WiFi, flat-screen TVs, and a pillow menu for a restful stay.

Gourmet Dining and Relaxation
Indulge in regional German and modern European cuisine at the on-site restaurant, or unwind in the open lobby with a cup of coffee. 24/7 room service ensures you're catered to at all times.

Prime Location and Accessibility
Enjoy a prime location within walking distance of the River Elbe and iconic landmarks like the Elbphilharmonie. With easy access to public transport, exploring Hamburg's attractions is a breeze.

Book your stay at Holiday Inn - Hamburg - HafenCity for a seamless blend of comfort and convenience.

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 8 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 28 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 9500 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.85
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 9.34
Overall Experience: 9.31
J
Johannes • couple • nl
8
2026-04-25 • via Nuitee
S
Stefanie • solo_traveller • de
9
2026-04-25 • via Nuitee
H
Holger • extended_group • de
8
2026-04-25 • via Nuitee
S
Stefanie • solo_traveller • de
10
Pros:

Wir hatten einen weiteren wunderbaren Aufenthalt im Hotel. Die Freundlichkeit des Personals, besonders am Frühstücksbuffet ist ungebrochen gut und der Fahrradverleih ist für uns ideal! Wir kommen ein weiteres Mal wieder!

2026-04-25 • via Nuitee
İpek • family_with_children • tr
8
2026-04-25 • via Nuitee
• couple • ie
8
2026-04-25 • via Nuitee
U
Ulrich • couple • de
8
2026-04-25 • via Nuitee
• solo_traveller • cz
7
2026-04-25 • via Nuitee
H
Heike • couple • de
10
2026-04-24 • via Nuitee
G
Göntie • couple • de
9
Pros:

Das Frühstück war sehr gut und umfangreich

Cons:

Das Frühstück war bis 10.30 Uhr, allerdings wurde bereits um 10.15 mit dem Aufräumen begonnen, und die Kaffeemaschinen gereinigt. Um Punkt 10.30 Uhr war das Frühstück beendet und ein Staubsauger wurde gestartet. Das war ein bischen Schade

2026-04-24 • via Nuitee
D
Daniel Ephraim • solo_traveller • de
8
Pros:

Alles bestens!

Cons:

Parkplatzsituation unbefriedigend!

2026-04-24 • via Nuitee
P
Petra • couple • de
9
Würde ich immer wieder buchen, wenn ich nach Hamburg reise
Pros:

Lage optimal Hafencity Nähe Speicherstadt, Elphilharmonie, Hafen, grosses modernes Einkaufszentrum in der Nähe - ebenfalls U-Bahn-Station

Cons:

Alles perfekt - Nettes Personal- , moderne Lobby, schöne geräumige Zimmer, Schlafkomfort sehr gut - schade dass man kein Fenster öffnen kann

2026-04-24 • via Nuitee
H
Helmut • solo_traveller • de
10
Pros:

Sehr freundliches Personal und ein leckeres Frühstück.

2026-04-24 • via Nuitee
A
ari • couple • fi
9
Cons:

Ei pysäköintitilaa klo 18 jälkeen saavuttaessa

2026-04-24 • via Nuitee
M
Markus • couple • de
9
2026-04-23 • via Nuitee
D
Doris • couple • de
8
Sehr zufr
2026-04-23 • via Nuitee
P
Pieter • couple • nl
10
Aangenaam hotel.
Pros:

Voor mijn begrip lekker luxe, fijne bedden, goed personeel. Heel uitgebreid ontbijt.

Cons:

Niks

2026-04-23 • via Nuitee
C
Christa • extended_group • de
7
2026-04-23 • via Nuitee
S
Sigrun • couple • de
9
2026-04-23 • via Nuitee
K
KLAUS • couple • de
8
Cons:

Keine ausreichenden Hotelparkplätze

2026-04-23 • via Nuitee