Holiday Inn - Hamburg - HafenCity by IHG

Hotels
•
Holiday Inn Hotels & Resorts
9.2 (10709 reviews)
Ueberseeallee 15 , Hamburg , DE
+49 40 32503850

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Good location
Clean rooms
Convenient public transport
Cons:
Room rates can be high
Some amenities lacking

Categories

Cleanliness
9.34
The hotel is described as clean and well-maintained.
Service
9.81
Guests praised the friendly and attentive staff.
Location
9.85
The hotel is ideally located near many attractions.
Room Quality
8.8
Rooms are nice, but some guests found them a bit pricey.
Amenities
8.83
Some amenities were lacking, such as a minibar.
Value for Money
8.29
Considered somewhat high-priced, especially regarding room rates.
Food and Beverage
9.34
Breakfast options were plentiful and enjoyed by guests.
Overall Experience
9.31
Generally positive experiences with a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:44

Property Description

Modern Comfort and Convenience
Discover contemporary rooms and suites at Holiday Inn - Hamburg - HafenCity, featuring free WiFi, flat-screen TVs, and a pillow menu for a restful stay.

Gourmet Dining and Relaxation
Indulge in regional German and modern European cuisine at the on-site restaurant, or unwind in the open lobby with a cup of coffee. 24/7 room service ensures you're catered to at all times.

Prime Location and Accessibility
Enjoy a prime location within walking distance of the River Elbe and iconic landmarks like the Elbphilharmonie. With easy access to public transport, exploring Hamburg's attractions is a breeze.

Book your stay at Holiday Inn - Hamburg - HafenCity for a seamless blend of comfort and convenience.

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 10709 reviews
Cleanliness: 9.34
Service: 9.81
Location: 9.85
Room Quality: 8.8
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 9.34
Overall Experience: 9.31
A
Andreas • solo_traveller • de
8
Pros:

Top Lage, super Zimmer, top Frühstücksbüffet und super nettes Personal. Die dienstbaren Geister im Hintergrund haben auch 1a Arbeit geleistet.

Cons:

Der Preis hätte ein wenig günstiger sein dürfen.

2026-09-19 • via Nuitee
V
Verena • couple • de
7
2026-09-19 • via Nuitee
D
Dina • solo_traveller • rs
10
Pros:

Fantastican hotel. Sve je besprekorno - lokacija, cistoca, osoblje. Preporuka kao kuca!

2026-09-19 • via Nuitee
K
Kathrin • solo_traveller • de
8
Gutes Business Hotel
Pros:

Neu, ruhig und bequemes Bett, Wasser und Tee auf dem Zimmer

Cons:

Preis etwas hoch für ein normales Business Hotel

2026-09-18 • via Nuitee
C
Cornelia • couple • de
9
Sehr empfehlenswertes Hotel in der Hafencity
Pros:

Sehr freundliches Personal, absolut kompetent und unterstützend.

Cons:

Nichts

2026-09-18 • via Nuitee
D
Doris • couple • de
9
gelungen
Pros:

Lage, Wetter und vieles mehr

Cons:

Preis des Frühstücks

2026-09-18 • via Nuitee
G
G. Roth • solo_traveller • ch
9
Pros:

Top Lage, sehr freundlicher Empfang, sehr vielfältiges und frisches Frühstücksbuffet - wir kommen wieder.

Cons:

Nichts

2026-09-18 • via Nuitee
Y
Yvonne • solo_traveller • de
7
Kommen gerne wieder
Pros:

Super Lage

2026-09-18 • via Nuitee
L
Luiz Eduardo • solo_traveller • de
9
2026-09-17 • via Nuitee
W
Winnie • solo_traveller • de
8
2026-09-17 • via Nuitee
D
Danny • couple • be
9
Zeer goed met hotel met fantastische ligging.
2026-09-17 • via Nuitee
J
Julia • extended_group • de
10
total schön
Pros:

- zentral
- sauber
- leckeres Frühstück

2026-09-17 • via Nuitee
R
Rudolf • couple • de
8
Gutes Hotel, wenn man Hamburg erkunden will.
Pros:

Sauber. Gute Lage. Frühstück sehr gut.

Cons:

Preis doch etwas hoch.

2026-09-17 • via Nuitee
A
Amadeus • extended_group • de
6
2026-09-16 • via Nuitee
D
DANIYAR • couple • kz
9
Pros:

Very friendly staff

Cons:

Breakfasts

2026-09-16 • via Nuitee
K
Kerstin • couple • de
8
Pros:

Das Hotel ist ideal gelegen zum Cruiseterminal Hafencity.

2026-09-16 • via Nuitee
M
Mario • couple • de
9
2026-09-16 • via Nuitee
S
Stefan • solo_traveller • de
10
2026-09-16 • via Nuitee
L
Leonie • couple • de
7
2026-09-16 • via Nuitee
E
Elke • couple • de
9
Gutes Hotel in toller Lage für Kreuzfahrer
Pros:

Das Frühstück war sehr gut. Die Lage des Hotels zum Kreuzfahrtterminal war hervorragend.

2026-09-15 • via Nuitee