The Swan Hotel

Hotels
•
Independent
8.8 (5 reviews)
5a Tue Tinh Alley, Loc Tho Ward, Nha Trang, Khanh Hoa, 65000 , Nha Trang , VN
84-0-916981201

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Facilities

Free WiFi
24-hour front desk
Terrace
Luggage storage
Designated smoking area
Concierge service
Elevator
Television in common areas
Safe-deposit box at front desk
Porter/bellhop
See all facilities

Review Highlights

Pros:
Comfortable beds
Great location
Good shower
Motorcycle rental
Cons:
Rude staff
Dirty windows
Noise disturbances
Smoking allowed in common areas

Categories

Cleanliness
7.6
Guests mentioned overall cleanliness as a positive aspect, although there were some reports of dirty windows.
Service
6.5
Mixed reviews on service; some guests found staff helpful while others reported rude behavior.
Location
8.2
The hotel's location was praised for being close to key areas like the city center and beach, although noise and smoking issues were noted.
Room Quality
7.6
Rooms were generally comfortable with amenities like a good shower and air conditioning, but some guests mentioned wear and tear on furniture.
Amenities
7.8
Amenities like motorcycle rental and daily cleaning were appreciated, though smoking allowed in common areas was a downside.
Value for Money
6.4
Mixed feedback on value for money, with some guests feeling the price was justified and others expecting better service quality.
Food and Beverage
7.3
Food services received mixed reviews with mentions of limited breakfast options and noise disturbances during early morning hours.
Overall Experience
7.6
While most guests had a positive overall experience, some pointed out issues related to cleanliness, noise, and service quality.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-06-29 19:08

Property Description

Stunning Terrace Views
Indulge in breathtaking views from our terrace while enjoying the perfect blend of comfort and luxury.

Convenient Amenities
From complimentary Wi-Fi to concierge services, we’ve got you covered with everything you need for a seamless stay.

Delightful Dining Options
Savor a meal at our Lobby restaurant or opt for the convenience of in-room dining with our exceptional room service.

To experience unparalleled comfort and convenience during your stay in Nha Trang, book your room at The Swan Hotel today and make lasting memories!

Important information:

  • Only registered guests are allowed in the guestrooms.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CRX

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Guests are provided with free hand sanitizer

  • Parking

    Parking height restrictions apply

  • General

    Masks are available to guests

See all policies

Location

Guest Reviews

8.8
Based on 5 reviews
Cleanliness: 7.6
Service: 6.5
Location: 8.2
Room Quality: 7.6
Amenities: 7.8
Value for Money: 6.4
Food and Beverage: 7.3
Overall Experience: 7.6
D
dinah
8
New Clean Hotel / Weird Breakfast
Pros:

Nice place to stay and very clean. The beds we a bit hard and the bathroom had an odd smell in the mornings. Nothing too bad but noticeable. Breakfast was also strange...but the eggs were tasty.

2019-09-11 • via Nuitee
V
Verified traveler • self
10
Pros:

Upgraded to Deluxe Ocean view room which was spotless. Staff go out of their way to make you feel comfortable. House keeping is of high standard. Buffet breakfast was excellent! Highly recommended.

2019-03-23 • via Nuitee
S
Selinder
10
Good location and value
Pros:

The hotel is in a good location close to the beach, night market and lots of restaurants and bars. The staff were very friendly and helpful. Breakfast variety was adequate.

2019-03-10 • via Nuitee
V
Verified traveler
10
Very nice
Pros:

Very nice place. Good value

2019-01-16 • via Nuitee
V
Verified traveler
10
Great Value
Pros:

Very nice stay and great value for money

2019-01-14 • via Nuitee