Crowne Plaza Huailai by IHG

Hotels
•
IHG
10 (4 reviews)
Grape Avenue, Donghuayuan Town,, Huailai County, Zhangjiakou, Hebei, 075400 , Zhangjiakou , CN
86-313-5939988

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Facilities

Fitness facilities
Express check-out
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Concierge service
Elevator
See all facilities

Review Highlights

Pros:
Excellent service
Great location

Categories

Cleanliness
10
Standard quality for this hotel tier.
Service
10
The manager Vivien was amazing and very supportive.
Location
10
Close to ski fields and the Great Wall of China.
Room Quality
10
Standard quality for this hotel tier.
Amenities
10
Standard quality for this hotel tier.
Value for Money
10
Standard quality for this hotel tier.
Food and Beverage
10
Standard quality for this hotel tier.
Overall Experience
10
Simply amazing.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:20

Property Description

Luxurious Accommodations
Indulge in one of our 318 air-conditioned rooms featuring LED televisions, complimentary Wi-Fi, and elegant bathrooms with rainfall showerheads.

Exceptional Amenities
Unwind in our indoor pool, stay active in the 24-hour fitness center, and enjoy delicious meals at the hotel's restaurant with 24-hour room service.

Convenient Location
Located close to Kangxi Grassland and the Great Wall of China, Crowne Plaza Huailai offers easy access to nearby attractions. Book your stay now for a truly unforgettable experience.

Important information:

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Guests are provided with free hand sanitizer

  • General

    Staff temperature checks are conducted regularly

See all policies

Location

Guest Reviews

10
Based on 4 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
R
Robert Grove Scott • partner
10
Pros:

The manager Vivien was amazing and so supportive with English, booking tickets, getting taxis, sharing directions and helping with shopping and dining. Simply can’t thank her and the staff enough. Most amazing experience for a non Chinese speaking traveller in a very non English speaking location that is close to ski fields and the Great Wall of China.
Simply amazing

2025-11-01 • via Nuitee
C
Christopher
10
Pros:

The hotel itself is very nice and clean The staff are very friendly with the exception they really don't speak any English so even the simplest things they don't understand I did pick the property because it said they speak both English and Chinese but they're English is very very limited if at all and then even in all of China when you use a app to translate to Chinese they still can look at you funny and don't really understand it so I'm not sure what the translation does but it's not as accurate as it should be I guess but the rest of the property is at one point was probably very beautiful but they don't really keep it up it's like they just fired their landscaper 3 weeks ago and things are overgrown but it's a beautiful property if it was maintained better but it seems like most of the places I was in in China are the same way where they don't weed or cut grass in certain areas where they should to make it look pretty it's not a deal breaker it's just odd that they don't maintain that better.

2024-08-03 • via Nuitee
S
song
10
highly recommended
Pros:

very new hotel, good service, spacious rooms and nice facility. located next to a park and has lots of parking. Very professional hotel staff. recommended for foreigners visiting Badaling Great Walls.

only negative is that one of the roads to the hotel can be very congested during rush hour.

2020-08-08 • via Nuitee
E
Ernest
10
Fantastic place. I recommend the place for couples
Pros:

Welcoming staff, in as much as they couldn't speak English that well, they would go the extra mile to make sure you are really satisfied.

2019-03-31 • via Nuitee