Holiday Inn Express Chennai OMR Thoraipakkam by IHG

Hotels
Holiday Inn Express
9.2 (1055 reviews)
No 5/395, Nehru Nagar, OMR Road , Chennai , in

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean facilities
Cons:
Poor food quality
Inadequate cleanliness
Rude service from some staff

Categories

Cleanliness
7.72
Many reviews mention dirty tables and a lack of cleaning services.
Service
10
Staff are often mentioned as friendly and helpful, though some instances of rudeness were noted.
Location
10
Several reviews highlight the good location of the hotel.
Room Quality
9.22
Rooms are described as cramped and some had issues like noise and AC problems.
Amenities
9.72
Amenities were generally adequate, but some items like towels were missing.
Value for Money
8.72
Some guests felt the cost did not match the quality of service and amenities provided.
Food and Beverage
8.22
Food quality was reported as poor in several reviews, with breakfast being underwhelming.
Overall Experience
10
Overall, experiences varied, with some positive interactions but significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:27

Property Description

Prime Location in Old Mahabalipuram Road
Located strategically near major IT Tech parks and popular attractions, Holiday Inn Express Chennai OMR Thoraipakkam offers convenience and accessibility for smart travelers.

Modern Amenities for a Comfortable Stay
Enjoy a range of amenities including a 43'' LED TV, complimentary high-speed internet, and a multi-functional media unit. Relax in well-equipped rooms with essentials like a tea/coffee maker, minibar, and refrigerator for a hassle-free stay.

Convenient Facilities and Dining Options
Stay fit at the fitness center, freshen up at the self-service laundromat, and unwind at the lounge with a beverage. Indulge in all-day dining at the on-site restaurant, Express Cafe, offering a Grab & Go option for guests on the move.

Book your stay at Holiday Inn Express Chennai OMR Thoraipakkam for a seamless and enjoyable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAA

Location

Guest Reviews

9.2
Based on 1055 reviews
Cleanliness: 7.72
Service: 10
Location: 10
Room Quality: 9.22
Amenities: 9.72
Value for Money: 8.72
Food and Beverage: 8.22
Overall Experience: 10
S
Sujatha couple in
7
Pros:

Breakfast is not up to the mark.

Cons:

Size of the room.
Bathroom ( when we take bath, sometimes water will leak outside )

2026-08-07 via Nuitee
V
Veerandar couple in
1
Pros:

worst

Cons:

n

2026-08-05 via Nuitee
S
Sri solo_traveller in
7
Pros:

It was really clean

Cons:

Restrooms are really small and bathrooms doesn't have taps and mugs no shower only hand shower in that small area was really uncomfortable

2026-08-02 via Nuitee
A
Adithya couple in
1
Terrible.
Pros:

Nothing

Cons:

Everything

2026-07-24 via Nuitee
A
Afraa solo_traveller sa
4
كانت جيده باستثناء مشكله الكهرباء المزعحه
Pros:

نعم

Cons:

مشاكل في الكهرباء وقطوعات في التيار الكهربائي متكرره

2026-07-22 via Nuitee
T
Tejaswini extended_group in
8
Decent stay.. but not worth the price
Pros:

Hotel is in the prime area. Easy accessibility to work places.
Breakfast was good, friendly staff.
However slow in response to a request.

Cons:

The bathroom water leaked out after shower and need fix. The side stand was almost on the verge of breaking.

2026-07-22 via Nuitee
H
Hani couple sa
10
2026-07-21 via Nuitee
A
Ashwath couple in
1
horrible experience ill never return.
Pros:

I had a bad experience where the bathroom had piss stains and the AC wasn't working. The frontdesk was not empathetic to my concerns . I was only given a room change after they realized the AC wasn't even working in the room they first provided us.

Houeskeeping and the AC repair guy was very polite, thankyou.

Cons:

Maybe check the room before you provide it. I had yellow piss stains and many issues with my room. It speaks alot about your standards of cleanliness. But these are what was the main issue, front desk was just too carefree but i dont blamethem maybe they had a busy day?

2026-07-20 via Nuitee
A
Aakash solo_traveller in
6
2026-07-17 via Nuitee
M
MARCO solo_traveller in
10
Pros:

Good

2026-07-16 via Nuitee
K
KUMAR solo_traveller in
5
Pros:

Breakfast

2026-07-14 via Nuitee
D
Dhamo solo_traveller in
9
2026-07-12 via Nuitee
A
AkkuPalli solo_traveller in
8
2026-07-12 via Nuitee
G
Gautham extended_group in
1
Awful Experience... Never expected this from a Global brand as Holiday inn.....
Pros:

None... Infact it was not worth staying at this property.

Cons:

One of the worst experience i ever had during my travel time. Hotel had served cold food for breakfast. Cold sausages, Cold and hard Idli's with Cold Sambar. Cold poha, cold omlette.. awful taste ... We had complained to the hotel reception on day one about the same. Unfortunately on the day 2 also, they served the same.

2026-07-09 via Nuitee
D
Daydream02955985383 Business
8
Overall experience good but food quality not good
Pros:

Food quality need to be improve

2026-07-05 via Tripadvisor
R
Roam28211196772 Friends getaway
10
Good
Pros:

The food was really nice. And the staff Ms. Saloni was very helpful.

2026-07-05 via Tripadvisor
C
Climber33445596576 Couples
10
Food experience
Pros:

Food is nice ,only suggestion to include more south indian food as only idli is available currently
Saloni was helpful

2026-07-04 via Tripadvisor
H
Hakkim solo_traveller in
10
Pros:

Front office staffs good and hospitality . Mr.Shijas front desk its good customer handling with professional.

Early checkin he will arrange it with in 15 at same cost .

Cons:

Nil

2026-06-29 via Nuitee
G
GANESH couple in
6
Pros:

The space of the room is very congusted

Cons:

The room is very small

2026-06-28 via Nuitee
R
Rajendran solo_traveller in
10
2026-06-28 via Nuitee