Holiday Inn Express Chennai OMR Thoraipakkam by IHG

Hotels
•
Holiday Inn Express
9.2 (947 reviews)
No 5/395, Nehru Nagar, OMR Road , Chennai , in

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean facilities
Cons:
Poor food quality
Inadequate cleanliness
Rude service from some staff

Categories

Cleanliness
7.72
Many reviews mention dirty tables and a lack of cleaning services.
Service
10
Staff are often mentioned as friendly and helpful, though some instances of rudeness were noted.
Location
10
Several reviews highlight the good location of the hotel.
Room Quality
9.22
Rooms are described as cramped and some had issues like noise and AC problems.
Amenities
9.72
Amenities were generally adequate, but some items like towels were missing.
Value for Money
8.72
Some guests felt the cost did not match the quality of service and amenities provided.
Food and Beverage
8.22
Food quality was reported as poor in several reviews, with breakfast being underwhelming.
Overall Experience
10
Overall, experiences varied, with some positive interactions but significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:27

Property Description

Prime Location in Old Mahabalipuram Road
Located strategically near major IT Tech parks and popular attractions, Holiday Inn Express Chennai OMR Thoraipakkam offers convenience and accessibility for smart travelers.

Modern Amenities for a Comfortable Stay
Enjoy a range of amenities including a 43'' LED TV, complimentary high-speed internet, and a multi-functional media unit. Relax in well-equipped rooms with essentials like a tea/coffee maker, minibar, and refrigerator for a hassle-free stay.

Convenient Facilities and Dining Options
Stay fit at the fitness center, freshen up at the self-service laundromat, and unwind at the lounge with a beverage. Indulge in all-day dining at the on-site restaurant, Express Cafe, offering a Grab & Go option for guests on the move.

Book your stay at Holiday Inn Express Chennai OMR Thoraipakkam for a seamless and enjoyable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAA

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 947 reviews
Cleanliness: 7.72
Service: 10
Location: 10
Room Quality: 9.22
Amenities: 9.72
Value for Money: 8.72
Food and Beverage: 8.22
Overall Experience: 10
P
Pratibha • solo_traveller • in
7
2026-03-09 • via Nuitee
P
Parthasarathy • couple • in
1
this place needs to clean up the rooms as it is currently uninhabitable
Pros:

nothing

Cons:

the rooms and corridors had a very bad stuffy smell, was unable to breathe properly.

2026-03-08 • via Nuitee
S
Sandeep • family_with_children • in
10
2026-03-04 • via Nuitee
N
NITHYA • couple • in
3
2026-03-02 • via Nuitee
L
Lekshmi • couple • in
9
2026-02-27 • via Nuitee
L
Lekshmi • couple • in
9
2026-02-27 • via Nuitee
N
Nagarajan • family_with_children • in
7
2026-02-25 • via Nuitee
H
Heamu • family_with_children • in
1
2026-01-30 • via Nuitee
S
Shane • couple • au
5
2026-01-29 • via Nuitee
E
Ebenezer • couple • in
9
2026-01-26 • via Nuitee
L
Lekshmi • extended_group • kw
1
Pros:

disgusting place

Cons:

it cannot be called as a hotel only .. no basic cleanliness , no basic storage

2026-01-25 • via Nuitee
L
lingavel • family_with_children • in
10
2026-01-22 • via Nuitee
A
anju • extended_group • in
7
Pros:

Breakfast was good. The Staff was very hospitable and responsive

Cons:

Breakfast was good but the dinner was not Value for money. Charges are exhorbitant but the food was not up to the mark. The room was also quite small for the charges

2026-01-20 • via Nuitee
S
SUNITA RANI • solo_traveller • in
8
2026-01-19 • via Nuitee
J
Jaikumar • couple • in
1
2026-01-19 • via Nuitee
G
Gopalakrishnan • solo_traveller • in
1
Worthless property to stay .
Pros:

Nothing . Extremely worthless property to stay for business needs.

Cons:

1. The rooms were extremely small. No provision to keep any items.
2. Air conditioning was having no control. Despite being attempted by maintenance person, it was not Ok.
3. The toilet water leaking was an issue which couldn't be rectified .
4. Finally, the room was changed from 4th floor to 7th floor after long waiting.

2026-01-19 • via Nuitee
K
kotha • family_with_children • in
1
2026-01-19 • via Nuitee
G
Gunjan • couple • in
1
2026-01-19 • via Nuitee
S
Saravanan • family_with_children • in
1
Pros:

this room size only very small like bathroom very worst behavior in reception once check the room size then finalize your booking in this hotel

2026-01-19 • via Nuitee
S
Saabira • solo_traveller • bd
4
2026-01-19 • via Nuitee