Holiday Inn Express Chennai OMR Thoraipakkam by IHG

Hotels
Holiday Inn Express
9.2 (1035 reviews)
No 5/395, Nehru Nagar, OMR Road , Chennai , in

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean facilities
Cons:
Poor food quality
Inadequate cleanliness
Rude service from some staff

Categories

Cleanliness
7.72
Many reviews mention dirty tables and a lack of cleaning services.
Service
10
Staff are often mentioned as friendly and helpful, though some instances of rudeness were noted.
Location
10
Several reviews highlight the good location of the hotel.
Room Quality
9.22
Rooms are described as cramped and some had issues like noise and AC problems.
Amenities
9.72
Amenities were generally adequate, but some items like towels were missing.
Value for Money
8.72
Some guests felt the cost did not match the quality of service and amenities provided.
Food and Beverage
8.22
Food quality was reported as poor in several reviews, with breakfast being underwhelming.
Overall Experience
10
Overall, experiences varied, with some positive interactions but significant areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 18:27

Property Description

Prime Location in Old Mahabalipuram Road
Located strategically near major IT Tech parks and popular attractions, Holiday Inn Express Chennai OMR Thoraipakkam offers convenience and accessibility for smart travelers.

Modern Amenities for a Comfortable Stay
Enjoy a range of amenities including a 43'' LED TV, complimentary high-speed internet, and a multi-functional media unit. Relax in well-equipped rooms with essentials like a tea/coffee maker, minibar, and refrigerator for a hassle-free stay.

Convenient Facilities and Dining Options
Stay fit at the fitness center, freshen up at the self-service laundromat, and unwind at the lounge with a beverage. Indulge in all-day dining at the on-site restaurant, Express Cafe, offering a Grab & Go option for guests on the move.

Book your stay at Holiday Inn Express Chennai OMR Thoraipakkam for a seamless and enjoyable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAA

Property Policies

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Free private parking is possible at a location nearby (reservation is not possible).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9.2
Based on 1035 reviews
Cleanliness: 7.72
Service: 10
Location: 10
Room Quality: 9.22
Amenities: 9.72
Value for Money: 8.72
Food and Beverage: 8.22
Overall Experience: 10
A
Aakash solo_traveller in
6
2026-07-17 via Nuitee
M
MARCO solo_traveller in
10
Pros:

Good

2026-07-16 via Nuitee
K
KUMAR solo_traveller in
5
Pros:

Breakfast

2026-07-14 via Nuitee
D
Dhamo solo_traveller in
9
2026-07-12 via Nuitee
A
AkkuPalli solo_traveller in
8
2026-07-12 via Nuitee
G
Gautham extended_group in
1
Awful Experience... Never expected this from a Global brand as Holiday inn.....
Pros:

None... Infact it was not worth staying at this property.

Cons:

One of the worst experience i ever had during my travel time. Hotel had served cold food for breakfast. Cold sausages, Cold and hard Idli's with Cold Sambar. Cold poha, cold omlette.. awful taste ... We had complained to the hotel reception on day one about the same. Unfortunately on the day 2 also, they served the same.

2026-07-09 via Nuitee
D
Daydream02955985383 Business
8
Overall experience good but food quality not good
Pros:

Food quality need to be improve

2026-07-05 via Tripadvisor
R
Roam28211196772 Friends getaway
10
Good
Pros:

The food was really nice. And the staff Ms. Saloni was very helpful.

2026-07-05 via Tripadvisor
C
Climber33445596576 Couples
10
Food experience
Pros:

Food is nice ,only suggestion to include more south indian food as only idli is available currently
Saloni was helpful

2026-07-04 via Tripadvisor
H
Hakkim solo_traveller in
10
Pros:

Front office staffs good and hospitality . Mr.Shijas front desk its good customer handling with professional.

Early checkin he will arrange it with in 15 at same cost .

Cons:

Nil

2026-06-29 via Nuitee
G
GANESH couple in
6
Pros:

The space of the room is very congusted

Cons:

The room is very small

2026-06-28 via Nuitee
R
Rajendran solo_traveller in
10
2026-06-28 via Nuitee
S
Sujitha solo_traveller in
9
2026-06-27 via Nuitee
M
Meander55101990523 Business
10
Holiday inn express is good
Pros:

My experience at Holiday inn express has been very good majorly because the stuff was very hospitable and the the all India manager Mr. Arjun has helped and supported us in every way as possible

2026-06-24 via Tripadvisor
E
Excursion41335624420 Solo travel
10
Superior Service
Pros:

I Visited this hotel for a business trip. Requested early check in. Mr. Rohit helped me a lot with aligning the possibilities, I took my planned meetings as per the schedule. Nice people neat and clean hotel.Room is not much spacious but good.

2026-06-23 via Tripadvisor
5
521deepeshv Solo travel
10
Great experience
Pros:

Had a great experience. The buffet had a lot of options and the quality of rooms were really good. Worth the money.

2026-06-21 via Tripadvisor
M
Munish solo_traveller in
8
2026-06-21 via Nuitee
R
Road55559169992 Friends getaway
10
Good experience with helpful staff
Pros:

The hotel is beautifully done and the staff are very supportive. The rooms are clean and well maintained. Special thanks to Ms Shreya from the staff team for her timely support and kindness.

2026-06-20 via Tripadvisor
N
narath0rnn Solo travel
10
My stay in Chennai
Pros:

Comfortable room, good price!

2026-06-20 via Tripadvisor
P
priyadarshan couple in
7
2026-06-19 via Nuitee