Holiday Inn Express - Alliance by IHG

Hotels
Holiday Inn Express
8.8 (293 reviews)
1630 Holsten Dr. , Alliance , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean rooms
Good location
Breakfast options
Cons:
Uncomfortable beds
Poor customer service
Hygiene issues

Categories

Cleanliness
7.76
Several reviews noted dirty rooms, including stains in the shower and uncleaned bathrooms.
Service
6.73
Multiple reviews reported poor customer service, including unhelpful staff and inadequate responses to complaints.
Location
9.77
Positive comments regarding the location were made, emphasizing safety and convenience.
Room Quality
8.72
Most rooms were described as clean and quiet, but some guests mentioned uncomfortable beds.
Amenities
9.75
Good amenities such as a gym and a variety of breakfast options were noted positively.
Value for Money
9.21
General sentiment suggests fair value considering the location and amenities.
Food and Beverage
9.76
Reviewers enjoyed the breakfast options, describing it as a positive aspect of their stay.
Overall Experience
8.73
While there were significant issues, some guests still found aspects of their stay comfortable.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-22 18:28

Property Description

Modern Comfort and Convenience

Luxurious Amenities
Featuring a hot breakfast bar and a fitness centre, Holiday Inn Express - Alliance ensures a comfortable stay for all guests. The shared lounge provides a cozy space to unwind after a day of exploring the city.

Convenient Location
Located just 8.5 km from Alliance Municipal Airport, this hotel offers easy access for travelers. The indoor pool, 24-hour front desk, and free WiFi add to the convenience and enjoyment of your stay at Holiday Inn Express - Alliance.

Ready to experience modern comfort and convenience at Holiday Inn Express - Alliance? Book your stay now and make unforgettable memories!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Parking

    Free public parking is possible on site (reservation is not possible).

Location

Guest Reviews

8.8
Based on 293 reviews
Cleanliness: 7.76
Service: 6.73
Location: 9.77
Room Quality: 8.72
Amenities: 9.75
Value for Money: 9.21
Food and Beverage: 9.76
Overall Experience: 8.73
D
Dwight couple us
10
2026-03-30 via Nuitee
H
Herbert couple us
8
2026-03-22 via Nuitee
K
Kyle couple us
5
2025-12-19 via Nuitee
K
Keri couple us
5
Pros:

It was nice, clean, and easy to access

Cons:

The bed was hard as concrete. The toilet was very low and there were no hand rails to help. Majority of the yogurt in the breakfast area was expired by 10 days.

2025-11-23 via Nuitee
C
Candice family_with_children us
10
2025-11-16 via Nuitee
F
Franck couple us
8
Pros:

Good location and very clean. Staff was really nice.

Cons:

The air conditioning in our room was so loud we could not turn it on. Breakfast was OK.

2025-11-01 via Nuitee
G
Gail Fenwick solo_traveller us
7
Stressfilled.
Pros:

Our room was clean quite.

Cons:

Chairs during breakfast were wet. I had to use guest washer and dryer to clean and dry our cloths before attending funeral in Hemingford.
I told the receptionist when I went to purchase laundry soap and change. She told me they had a company clean chairs the night before. 🤔 I was very disappointed that they didn't offer to clean and dry our clothes. The ladies bathroom in the lobby that I used while cleaning our cloths had NO toilet paper.

2025-10-16 via Nuitee
A
Amy
10
Pros:

Room was clean Staff was very friendly

2025-10-05 via Nuitee
B
Blu-Perch Couples
8
Good hotel for a short stopover
Pros:

My husband and I stayed here for an overnight on our way to South Dakota. It was quiet, clean and had your regular fare for breakfast. They also had a gym which was nice to have while travelling.

2025-09-28 via Tripadvisor
K
Kurt
10
Pros:

All was good

2025-09-24 via Nuitee
S
Scott
8
Decent Stay
Pros:

Decent hotel. Breakfast was good.

2025-09-18 via Nuitee
S
Steve partner
10
Pros:

Hot breakfast with many options.

2025-09-12 via Nuitee
C
Carol family_with_children us
8
2025-09-11 via Nuitee
K
Kaye couple us
9
2025-09-03 via Nuitee
C
Cgent00 Business Greeley, Colorado
2
Zero Customer Service
Pros:

Front desk clerk never greeted upon arrival, then assigned me to a room that had not been cleaned. After informing him of the mistake, he clearly could care less and reassigned me to a single room even though I had paid for a king.

Again, I informed him of the mistake and again he could care less…no apology, no explanation and assigned me for a third time to a different room.

I later informed property management about my issues and the lack of customer service or care from the front desk employee. The property manager apologized for the incident and quickly moved on.

The zero customer service and lack of care is obviously a culture and starts at the top at this location.

2025-09-02 via Tripadvisor
C
Christary family_with_children us
1
2025-08-13 via Nuitee
A
Andrew
10
Pros:

Brekky was good. Room was clean.

2025-08-13 via Nuitee
M
Matteo couple it
9
2025-08-12 via Nuitee
D
DAVID family
10
Pros:

All good.

2025-08-05 via Nuitee
H
Huntsman family_with_children us
8
The stay was nice and the AC was amazing rooms were clean and nice
Pros:

It was super clean the room keepers were super nice and always said hi

Cons:

The only thing I didn’t like was the guy that was working when it was the 2 girls they were nice and had a smile but the guy that worked the counter just seemed like he hated his life

2025-08-04 via Nuitee