The Ben Sheann

The hot water wasn't responsive and the shower came out as a trickle in the shared bathroom. Also, the WiFi password on notices was incorrect and the WiFi was turned off on arrival, which seemed very strange.

Czystość, obsługa, objekt wyglądał jak nieczynny .

Although it was ok.... a more homely. communal seating area/lounge would be good.

Limited dinner options. Bar seemed to close quite early. But the owner was clearly doing pretty much everything single handed. So well done for keeping the plates spinning.

Nothing.

The hotel is infested with bed bugs. The room we were given had adult bugs crawling all over the bed, headboard, mattress and blankets. The toilet had old urine stains all over the porcelain. Staff confirmed the infestation but initially asked us to remain in that room until we insisted to move.

Kitchen breakfast area was very old looking, hygiene standards unacceptable. We chose not to eat the breakfast included in the rate.

The owner/staff member is extremely creepy and odd. I would not recommend it to so solo female travellers.

Arrived the owner or staff where at the bar stood for ages and looked at us then finally ask our name for booking ok
Showed us to the room which was fine
Got into the room and looked clean needed a wee update some paper coming off wall and wee lick of paint wasn't until I sat on the bed I could small a musty small so I had to spray perfume
The toilet is definitely en suit it's a wee built bathroom within the room
With sliding door which is fine but the bed is the same side bed would be better where TV was so u can't smell the toilet and see who Ur with using the toilet
The shower well that's a wee 9 for me
The kettle wouldn't work told him when we went down to see about bar food which is said to be served between 5-8pm only three things available which I wouldn't eat any
So we had to got callander which wasn't good for my husband as he could even unwind and have a glass of wine
The place it'self has loads of character and would be a fab hotel
The owner or staff as only seen this one man who didn't even get new kettle while we were out for us or even said when we got back oh here sorry this one works
I can laugh as I called it the bates/bratinain hotel cause that's how it felt
Maybe wasn't running at full staff cause summer season hasn't started but don't say you have food when you done really and breakfast was a let down too
Sorry too say, we have passed this wee hotel so many times I was so disappointed and to make matters worse it was a special wkend for us so really kind of upset me

The welcome email said food available until 8pm - would not recommend taking this option.

When we arrived the hotel looked closed,big blue doors locked tables outside with all paint peeling,falling apart,weeds under table. Would be better kerb appeal to tidy up the tables or take away brush up,empty ashtray. Maybe put a sign on door to say booking in starts at 4pm and some will be available from then because it looked so run down from outside we thought we had been scammed and the place was shut down.This is not a complaint but constructive advice. The owner seems to be doing it up and as a lot of work needing done but I'm sure it will be worth it when finished .

Owner had no social skills and very ignorant.
Bar area very untidy and dirty.
Beer sour..date labels on beer bottles removed.
No wardrobe in room to hang clothes.
Bathroom had a nail In wall to hang towels
Pictures of hotel are old because it's very tatty and paint peeling everywhere.
Although we paid for breakfast we never had as he doesn't start till 8.30 and told you may need to wait an hour but it just wasn't clean so didn't want to eat anything

I’ve honestly never left a review like this and do so with a heavy heart as the hotel has lots of potential.

The min bar was grimy and dark so we planned to sit out in the sun, big mistake!

We ordered two drinks to sit out side on the picnic benches. The pint of lager was cloudy and tasted like soda water. The gin had flat lemonade in which was poured from a bottle that looked as though it had been open for months. The seats outside aren’t usable we sat on them and it felt like it was going to collapse. The bench also had peeling paint all over and was very uncomfortable to sit on, so we left and went to the pub down the road. 9we left the drinks). The room is mostly clean however very basic. The mattress has springs poking through so very uncomfortable and the pillows were as flat as a pancake. Not a great sleep :(. The sink is weird the taps are so close to the basin it’s hard to get anything under the tap. On reflection the taps were too small for the sink.

The host looked very unkempt which was off putting and struggled with basic social skills. He looked like he really didn’t like being there and he didn’t want the guests there. It all felt very uncomfortable. We left first thing the next morning and would has left that night but had already tried the refreshments down the road so couldn’t drive.

Very uncomfortable experience. Doors locked on arrival, smell was unpleasant, host wearing dirty clothes and with dirty hands to greet us and we felt like we were intruding. Breakfast was awful. Bedding is old, sheets worn and the pillows were lumpy and thin.
Pity because it's a beautiful building and with the proper attention could be a fantastic place to relax.

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