TownePlace Suites by Marriott Ontario Chino Hills

Hotels
•
TownePlace Suites by Marriott
8.4 (272 reviews)
15881 Pomona Rincon Road , Chino Hills , us
+1 909-479-8100

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Convenient location
Cons:
Outdated room furnishings
Service issues in one instance
Missing cups in the room

Categories

Cleanliness
8.01
Overall clean but some concerns with specific room furnishings being dated or worn.
Service
8.48
Staff is friendly, but one incident indicates a need for improved customer service in some cases.
Location
9.02
Convenient to shopping, restaurants, and essential services.
Room Quality
7.97
Room was mostly nice and clean, though some furnishings are outdated.
Amenities
8.4
Kitchenette and conditions mentioned are beneficial, but some amenities like cups were lacking.
Value for Money
8.46
Good overall value given room size and included breakfast.
Food and Beverage
8.51
Breakfast options were good and convenient.
Overall Experience
8.38
Despite some issues, guests have had good experiences overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:32

Property Description

Modern Comforts and Convenient Amenities

Located in Chino Hills, TownePlace Suites by Marriott Ontario Chino Hills offers a comfortable stay with free bikes, private parking, a pool, and a fitness center. The air-conditioned rooms with free WiFi and kitchenettes ensure a relaxing visit.

Delicious Dining and Active Leisure

Start your day with a buffet breakfast and enjoy a barbecue later on. Play tennis, hike, or cycle in the area for some outdoor fun. Unwind at the shared lounge or explore the snack bar for a quick bite.

Business-Friendly and Nearby Attractions

With a business area available, this 3-star hotel caters to all types of travelers. Explore attractions like Knotts Berry Farm and South Coast Plaza, just a short drive away.

Ready to experience comfort and convenience? Book your stay at TownePlace Suites by Marriott Ontario Chino Hills today!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ONT

Location

Guest Reviews

8.4
Based on 272 reviews
Cleanliness: 8.01
Service: 8.48
Location: 9.02
Room Quality: 7.97
Amenities: 8.4
Value for Money: 8.46
Food and Beverage: 8.51
Overall Experience: 8.38
X
Xiaoming • couple • us
10
2026-07-15 • via Nuitee
T
Terri • solo_traveller • us
10
Pros:

The staff here ate so friendly. Anytime one of them would pass by they always said hello. Also very accommodating. We need to check in early and I have knee problems and they were able to change us to a walk in shower room.

2026-07-10 • via Nuitee
C
Concepcion • couple • us
10
2026-07-09 • via Nuitee
L
Lin • solo_traveller • us
10
Pros:

2nd time visiting property. Very comfortable.

Cons:

TV remote. Kept malfunctioning

2026-07-01 • via Nuitee
Y
Ysidro • solo_traveller • us
9
Pros:

Liked it had nicel size fridge and freezer. Oven with a stove and spacious.

Cons:

The pull out bed didnt feel like a queen bed and the mattress could be replaced.

2026-06-13 • via Nuitee
A
Amanda • family_with_children • us
10
2026-06-04 • via Nuitee
G
Garland • solo_traveller • us
9
2026-05-31 • via Nuitee
A
Art • solo_traveller • us
10
2026-05-22 • via Nuitee
T
Taylor • couple • us
8
Pros:

Great location, comfortable and clean.

Cons:

The bathroom and room were very musty and hot when we arrived.

2026-05-13 • via Nuitee
B
Buckingham • solo_traveller • us
10
Pros:

Everyone of the staff is friendly and Professional. Very clean rooms and just feel comfortable. Love the property!

2026-05-12 • via Nuitee
B
Buckingham • family_with_children • us
9
Pros:

Staff was friendly and atentive. Facilitys and rooms were clean.

Cons:

Not much I didnt like,a little pricy but,worth it after staying at Extended Stay America by Marriot not impressed for that lower price.

2026-04-13 • via Nuitee
M
Monica • solo_traveller • us
10
Great location near family and Disneyland.
Pros:

Location, way parking, clean rooms and nice staff.

Cons:

Can’t think of anything.

2026-03-09 • via Nuitee
J
Joe • couple • us
8
Awesome staff willl come back
Pros:

Clean and location

Cons:

Shower had metal vent thing just sitting in it

2026-03-08 • via Nuitee
T
Terri • family_with_children • us
10
Pros:

Everything was fantastic

2026-03-07 • via Nuitee
C
Carmen Rosa • couple • pe
9
Pros:

Tranquilo. Limpio. Buen desayuno

Cons:

Todo bien

2026-02-25 • via Nuitee
T
Terri • family_with_children • us
10
Pros:

Very clean. Polite staff and helpful. Surrounded by good restaurants. Plus the rooms have kitchenette.

2026-01-31 • via Nuitee
C
Cecilia • couple • us
10
2026-01-15 • via Nuitee
P
Priscilla • solo_traveller • us
6
2026-01-12 • via Nuitee
C
Chinodon • family_with_children • us
9
Great staff
Pros:

I like the size of the room. And the fact we had two closets. You had lots of room to store our clothes.

Cons:

I didn't like the sofa and the seating area. It was old, saggy and dirty. The whole room needs an update. A refurbishment, if you will. I have stayed here several times in the past and it's always been great. But the furniture is worn and dated.

2025-12-31 • via Nuitee
R
rick • couple • us
2
Friday night was fine got in late but sat night was horrible need a refund for sat night wit 0 power
Pros:

convenience to work

Cons:

We had no power in whole hotel until 9 am on sat morning so sat night was miserable like camping

2025-12-22 • via Nuitee