Moxy NYC Downtown

Hotels
•
Moxy Hotels
8.1 (3516 reviews)
26 Ann Street , New York , US

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
High price for limited amenities
Small room size

Categories

Cleanliness
7.68
Some rooms reported to be cold and noisy.
Service
9.15
Guests appreciated the friendliness and helpfulness of the staff.
Location
9.19
Fantastic location near tourist attractions and safe for walking.
Room Quality
7.14
Rooms were small and lacked basic amenities such as a closet.
Amenities
7.67
Limited breakfast options and no coffee pot in the room.
Value for Money
7.63
High accommodation price for the offered value.
Food and Beverage
8.18
Food quality was good but breakfast options were lacking.
Overall Experience
8.15
Overall a positive experience with some room for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 10:48

Property Description

Unique Entertainment and Dining Experience
Immerse yourself in the vibrant atmosphere of Moxy NYC Downtown with its 5,000 sq. ft. bar and lounge space, offering a variety of beverages and delicious food options. Enjoy a game of old school arcade games or shoot some hoops on the basketball court for a fun-filled evening.

Modern Amenities for Comfort
Relax in style in the well-equipped rooms featuring a 50'’ flat-screen TV, automated controls for lighting, temperature, and shades. Pamper yourself in the private bathroom with plush bathrobes and complimentary toiletries. Stay productive with a dedicated desk and unwind in the cozy seating area.

Convenient Location
Located in the bustling Financial District, Moxy NYC Downtown is just a stone's throw away from One World Trade Center and Fulton Street underground station, ensuring easy access to explore the city. Book now for a memorable stay in the heart of New York City.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JFK

Location

Guest Reviews

8.1
Based on 3516 reviews
Cleanliness: 7.68
Service: 9.15
Location: 9.19
Room Quality: 7.14
Amenities: 7.67
Value for Money: 7.63
Food and Beverage: 8.18
Overall Experience: 8.15
E
Efraín • couple • ec
8
2026-10-16 • via Nuitee
M
Monique • family_with_children • nl
9
2026-10-16 • via Nuitee
L
Luca • family_with_children • us
8
Good value for the money and great location
Pros:

Location and included breakfast were a plus

Cons:

Communication and staff responsiveness to fix housekeeping issues

2026-10-16 • via Nuitee
K
Kristen • family_with_children • au
8
2026-10-16 • via Nuitee
T
Taylor • couple • us
4
Cons:

was charged twice for one night !!!

2026-10-15 • via Nuitee
P
Pavel • solo_traveller • ru
4
Pros:

Неплохой бар

Cons:

Всё просто, на месте после часа ожидания объявили, что у них овербукинг (впервые слышу о таком, это же не самолет), а еще через 2 дали-таки такси и переселили в Бруклин. Спасибо, что не предложили переночевать в канаве.

2026-10-15 • via Nuitee
C
Claire • couple • ie
7
Stayed with my husband for 7 days on vacation, breakfast was good if you have it included. They give you these token/
Pros:

It was right beside the subway, 5 minute walk to the Oculus and WTC.

2026-10-15 • via Nuitee
T
Timothy • couple • us
4
2026-10-15 • via Nuitee
P
PETR • couple • ru
5
600 долларов это слишком дорого для изношенной гостиницы
Pros:

Месторасположение очень хорошее - все рядом, хороший район. Кто любит посидеть в баре он есть - завтрак и обед идеальные. Отличные виды из номеров

Cons:

Номера очень уставшие и требуют косметического ремонта. Цена явно завышена. Персонал размещения старается но все недавно работают и/или проблема с программой - заселяют очень долго 30 мин и одного попутчика не поселили - овербукинг - долго искали другую гостиницу - отправили в Бруклин но правда в идеальную гостиницу.

2026-10-14 • via Nuitee
K
Kimberly • couple • us
10
Wonderful Stay!
Pros:

This was our first time staying here and now every trip to the city we will be back! Staff was incredible and amenities are unmatched for the price!

2026-10-13 • via Nuitee
F
F • couple • us
8
Good stay for one night. High price but that’s how NYC is.
Pros:

Cool space and the rooms were cozy

Cons:

Mixed experience with staff and communication about pricing and amenities.

2026-10-13 • via Nuitee
P
Petra Laura • solo_traveller • de
8
2026-10-13 • via Nuitee
R
Rhian • couple • us
3
Wouldn’t come back.
Pros:

The chopped cheese sandwich I did have there was good , staff in there was kind of dry though.

Cons:

First off my view. I paid $1500 + for a city view and was looking at a building the whole time. I called and made a complaint about it and see if we could get a better room. But was told someone would email me or call me and I heard nothing. Also called for towels one night & was told to give them 10 minutes. Never saw them until we got back way late that night

2026-10-13 • via Nuitee
D
David • solo_traveller • au
2
2026-10-13 • via Nuitee
M
Meg • extended_group • gb
10
2026-10-13 • via Nuitee
C
Claudia • solo_traveller • it
7
Hotel molto bello, staff non sempre gentile
Pros:

L'edificio in se' il design la posizione comoda vicino le metro .

Cons:

Lo staff all'inizio non e' stato molto gentile con me e per nulla disponibile nell'aiutarmi a cambiare le date della prenotazione nonostante avessi questo favore 2 giorni prima del mio arrivo. Mi volevano far pagare di piu' e si rifiutavano di cambiarmi data senza il pagamento della penale. Per ottenere la stanza senza pagare 2 volte in piu' ho dovuto aspettare 4 ore circa e cio' ha procurato tanto stress e non mi ha permesso di visitare la citta' e i musei prenotati.

2026-10-12 • via Nuitee
S
Shusei • couple • jp
9
Excellent stay to explore NYC!
Pros:

Cosy, clean and very convenient. I liked the bar area too.

Cons:

A bit small but it is a NYC standard I think.

2026-10-12 • via Nuitee
E
Evan • couple • us
5
Not that expensive for a hotel in manhattan. Wouldn’t stay here again though.
Pros:

The views

Cons:

There wasn’t really a lobby, the room was very small, it felt like you were in a closet. NO MICROWAVE/ NO FRIDGE be aware.

2026-10-12 • via Nuitee
P
Patrick • solo_traveller • us
1
Pros:

Bar

2026-10-12 • via Nuitee
T
tarek • solo_traveller • gb
3
Cons:

The bathroom sliding door fell on me; it was already off its hinges when I arrived, but I didn't notice it at first. I took a photo in case I needed it. I should be compensated, as it hit my foot and forehead. I called maintenance to fix it, and they told me they had 2 prior jobs before coming. I stood there holding the door open for 20 minutes before he arrived. This is not how a hotel experience should be. I look forward to hearing from you.

2026-10-12 • via Nuitee