Holiday Inn & Suites - Jefferson City by IHG

Hotels
•
Holiday Inn Hotels & Resorts
8.4 (235 reviews)
1590 Jefferson Street , Jefferson City , US
+1 573-658-9077

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional service mentioned by multiple guests
Clean rooms
Comfortable rooms
Great area/view
Friendly/check-in staff
Breakfast available (though paid)
Beautiful property; 'oasis' for a tired traveler
Cons:
Guests not always given the room they reserved
No microwave in some rooms
Pool very cold
Hot tub warm and jets lacking
Breakfast often not included / perceived as overpriced
Poor highway access / location off the beaten path
Booking errors (e.g., booked in wrong state)

Categories

Cleanliness
9.7
Multiple reviewers explicitly noted the property was very clean ('Clean clean', 'Very clean and appealing').
Service
9.7
Service received strong praise ('customer service was exceptional', 'person who checked me in was SOOOOO nice') though there were a few serious booking/reservation failures; overall service sentiment is very positive with isolated errors.
Location
7.3
Mixed comments: some called the area/view exceptional, while others noted the location is 'off the beaten path' and has poor highway access.
Room Quality
9.2
Rooms described positively ('rooms were exceptional', 'double room was very nice', 'room was very comfortable') but there were isolated issues (guests not given the room they reserved; missing microwave).
Amenities
6.4
Several amenity complaints: no microwave in rooms, pool described as freezing cold, hot tub warm and jets lacking — overall amenities rated below average.
Value for Money
7.1
Value concerns centered on additional charges (breakfast had to be paid for, described as overpriced) and the occasional booking/room mismatch affecting perceived value.
Food and Beverage
7.8
Breakfast received mixed feedback: some found it 'fine' while others said it was not included, overpriced and had a thin selection.
Overall Experience
10
Overall sentiment skews very positive ('Exceptional', 'Overall beautiful place', 'like an oasis'), with a few notable disappointments; net experience is excellent for many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:45

Property Description

Luxurious Amenities
Holiday Inn & Suites - Jefferson City, an IHG Hotel, boasts a wide array of luxurious amenities including a garden, terrace, bar, fitness centre, indoor pool, and hot tub.

Convenience at Your Fingertips
Guests can enjoy the convenience of room service, a 24-hour front desk, luggage storage, a business centre, and vending machines offering snacks and drinks.

Ideal Location
Situated in Jefferson City, with the nearest airport being Columbia Regional Airport just 35 km away, our hotel offers the perfect blend of comfort and accessibility for your stay.

Book your stay at Holiday Inn & Suites - Jefferson City, an IHG Hotel, today for a truly unforgettable experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.4
Based on 235 reviews
Cleanliness: 9.7
Service: 9.7
Location: 7.3
Room Quality: 9.2
Amenities: 6.4
Value for Money: 7.1
Food and Beverage: 7.8
Overall Experience: 10
M
Malcolm • family_with_children • us
4
Disappointed
Pros:

N/a

Cons:

We did not get the type of room I reserved or paid for

2026-10-25 • via Nuitee
M
Mark • solo_traveller • us
10
Exceptional will definitely stay there again
Pros:

Everything customer service was exceptional rooms were exceptional area exceptional view in hotel exceptional will definitely stay again

Cons:

Everything from customer service rooms area and view

2026-10-22 • via Nuitee
J
Jason • solo_traveller • us
7
Very good stay but disappointed by no microwave.
Pros:

Very clean and appealing hotel. Room was very comfortable but didn’t have a microwave.

Cons:

Not great access from the highway.

2026-10-19 • via Nuitee
M
Michael • couple • us
9
Verry pleasant.
Pros:

Breakfast was fine...though we had to pay for it. Location was kind of off the beaten path. The double room was very nice.

Cons:

Everything was good.

2026-10-08 • via Nuitee
B
Batesel • solo_traveller • us
9
2026-09-19 • via Nuitee
E
Emily • solo_traveller • us
10
2026-09-16 • via Nuitee
M
Michelle • family_with_children • us
10
Cons:

The pool was freezing cold.

2026-09-06 • via Nuitee
N
nanette • solo_traveller • us
10
2026-09-06 • via Nuitee
J
JENNIFER • family_with_children • us
1
Pros:

You booked me for Missouri, not Tennessee

Cons:

I didn’t have a room in Tennessee because you booked me in Missouri

2026-09-01 • via Nuitee
A
Amb6 • solo_traveller • us
10
Pros:

N/A

Cons:

N/A

2026-08-28 • via Nuitee
D
Diana • couple • us
9
2026-08-07 • via Nuitee
J
jeff • solo_traveller • us
10
very comfortable
2026-07-22 • via Nuitee
K
Kathy • couple • us
10
I was exhausted from a hot motorcycle ride, and this was like an oasis!!!!
Pros:

The person who checked me in was SOOOOO nice. I wish I’d gotten her name

2026-07-21 • via Nuitee
T
Toshua • family_with_children • us
10
⭐⭐⭐⭐⭐ We had a great stay at the Holiday Inn in Jefferson City, Missouri! The bed was unbelievably soft and comfortable
2026-07-13 • via Nuitee
M
Marvella • family_with_children • us
10
Very welcoming and clean hotel.
2026-07-06 • via Nuitee
L
Linda • solo_traveller • us
10
2026-06-30 • via Nuitee
S
Stacey • couple • us
9
2026-06-16 • via Nuitee
L
LATOYA • extended_group • us
10
Overall beautiful place!!!
Pros:

Clean clean

Cons:

Nothing perfect

2026-06-10 • via Nuitee
D
Dorrian • solo_traveller • us
10
2026-06-06 • via Nuitee
C
crump • solo_traveller • us
1
2026-05-28 • via Nuitee