Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Location
Overall experience
Cons:
Cleanliness issues
Service problems

Categories

Cleanliness
4.55
Room cleaning was not conducted for 5 days.
Service
8.05
Standard quality for this hotel tier.
Location
8.05
Liked the location.
Room Quality
6.05
Issues with the shower leaking.
Amenities
8.05
Standard quality for this hotel tier.
Value for Money
8.05
Standard quality for this hotel tier.
Food and Beverage
8.05
Standard quality for this hotel tier.
Overall Experience
6.75
Mixed feelings due to service and cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 04:56

Property Description

Modern Amenities
Experience comfort and convenience at our 3-star hotel in Astana. With air conditioning, flat-screen TV, and free WiFi, our rooms are designed with your relaxation in mind.

Central Location
Located just 4 km from the iconic Bayterek Monument, The Square offers easy access to popular attractions like Saryarka Velodrome and Astana Arena. Explore the best of Astana right from our doorstep.

Exceptional Service
From a 24-hour front desk to airport transfers, our dedicated staff is here to cater to your every need. Enjoy a delicious meal at our restaurant, unwind at the bar, and make the most of your stay with us.

Book your stay at The Square now for a memorable experience in Astana.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TSE

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 7 years old stay for free when using an existing bed.
    Children from 8 years old to 17 years old stay for KZT 5,000 per person per night when using an existing bed.
    Children from 7 years old to 17 years old stay for KZT 5,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.2
Based on 8 reviews
Cleanliness: 4.55
Service: 8.05
Location: 8.05
Room Quality: 6.05
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.05
Overall Experience: 6.75
Гулфия • couple • kz
8
Cons:

Очень пыльно, уборная грязная, и сильно воняло мочей

2026-02-27 • via Nuitee
Ару • solo_traveller • kz
10
2026-02-23 • via Nuitee
T
Talgat • family_with_children • kz
10
Pros:

В Астане стараюсь останавливаться в этой гостинице. Удобное расположение, разумная цена, очень высокое качество, классные просторный номера

2026-01-26 • via Nuitee
Маркен • extended_group • kz
3
2026-01-20 • via Nuitee
Эдыгар • couple • kz
10
Все супер!
Pros:

Все понравилось

2025-11-17 • via Nuitee
E
Ekaterina • solo_traveller • ru
8
2025-11-08 • via Nuitee
Гулфия • solo_traveller • kz
9
Улучшить сервис, устранить запахи
Pros:

Понравилось место расположения

Cons:

Уборка не проводилась за 5 дней не разу, вода из душа протекала на пол сильно, чайник не работал, сильно шумела вентиляция и она не отключается

2025-11-01 • via Nuitee
Даурен • solo_traveller • kz
10
2025-10-19 • via Nuitee
V
Verified traveler
4
Needs many improvements ! ! ! ! ! !
Pros:

This place is not worth 20 USD / night.
Internet spotty. Terrible breakfast. Lousy TV service.
They advertise a business center, but there is none. No computer, no printer, etc.

2020-02-16 • via Nuitee
W
Wooyong
10
Good
Pros:

Clean room and very nice

2018-09-04 • via Nuitee