Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection

Hotels
•
Ascend Collection
8.8 (760 reviews)
100 Marsden St , Sydney , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Outdated furnishings
Poor breakfast options
Limited amenities

Categories

Cleanliness
9.09
Multiple reviews praised the cleanliness of the rooms and facilities.
Service
9.56
Staff were consistently described as friendly and helpful across several reviews.
Location
9.6
Many guests highlighted the great location, being close to shops and public transport.
Room Quality
8.55
Some guests found rooms outdated and basic, impacting the overall perception.
Amenities
8.58
Amenities were generally acceptable, but some guests noted a lack of certain expected items.
Value for Money
8.04
A few reviews indicated that pricing did not match the expectations based on the facilities offered.
Food and Beverage
7.59
Guests expressed dissatisfaction with breakfast options, indicating poor value.
Overall Experience
9.36
Despite some issues, overall satisfaction was reported to be high by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:24

Property Description

Luxurious Accommodation

The rooms at Holiday Inn & Suites - Parramatta Marsden Street offer marble floors, spacious living areas, well-equipped kitchenettes, and modern amenities, all complemented by stylish Art Deco-inspired furnishings.

Convenient Location

Located in the heart of Parramatta, the hotel is within walking distance to a variety of dining options, nightlife venues, and entertainment hotspots. Additionally, it is close to major attractions such as Westfield Parramatta shopping centre, Parramatta Park, and Western Sydney Stadium.

Easy Access to City Attractions

With its proximity to Sydney CBD and key venues like ANZ Stadium, Sydney Showground, and Olympic Park, Holiday Inn & Suites - Parramatta Marsden Street offers a prime location for both leisure and business travelers.

Book your stay now at Holiday Inn & Suites - Parramatta Marsden Street for a memorable and convenient experience!

Important information:

Reception working hours:
Monday to Thursday : 09:00 AM-09:00 PM
Friday to Saturday: 07:00 AM-11:00 PM
Sunday: 09:00 AM-06:00 PM.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SYD

Property Policies

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for AUD 50 per person per night when using an existing bed.
    People 13 years old and over stay for AUD 75 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Public parking is possible on site (reservation is needed) and costs AUD 25 per day.

Location

Guest Reviews

8.8
Based on 760 reviews
Cleanliness: 9.09
Service: 9.56
Location: 9.6
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.04
Food and Beverage: 7.59
Overall Experience: 9.36
B
Breanna • couple • au
8
Great, will definitely stay again.
Pros:

Very modern, clean and friendly staff

Cons:

We couldn’t use the tv for our own streaming services. They only have Miracast which you have to externally download and was not compatible with any of our devices. There were some movies that we were able to watch on their system.

2026-04-16 • via Nuitee
E
EM • family_with_children • kh
8
The staffs are nice.
Pros:

The studio room we stayed was very nice with the balcony.

Cons:

The 3rd day we stayes, the floor was not mopped yet.

2026-04-16 • via Nuitee
B
Bridget • solo_traveller • au
10
Excellent location, very clean and comfortable.
Pros:

Excellent location, comfortable beds and very clean!

Cons:

Parking was very tight.

2026-04-14 • via Nuitee
L
Lisa • couple • au
9
Pleasant comfortable overnight stay
Pros:

It was close to where we needed to be and the central shopping district just down the road. Very clean room was really aesthetically pleasing
Greeted upon arrival at reception very friendly

Cons:

Beautiful facilities
Outside terrace area
Parking was value for money was able to pre book parking
Location
Lovely helpful Staff
Offered a better rate to call directly next visit

2026-04-14 • via Nuitee
P
Pogai Sanayeh • solo_traveller • au
10
Pros:

Very clean rooms and facilities. Bed very comfortable and good location just mins walk from Westfield.

Cons:

Parking on-site is not always guaranteed. On-site parking is booked quick and they suggest you to park on the side streets down from the hotel or at Westfield paid parking.

2026-04-13 • via Nuitee
J
Judith • solo_traveller • nz
9
2026-04-13 • via Nuitee
I
Irada • couple • au
8
2026-04-12 • via Nuitee
R
Rebecca • solo_traveller • au
10
Pros:

The hotel was clean and very comfortable close to everything. Just a 10 minute walk to Westfield and the staff were wonderful.

Cons:

Nothing

2026-04-12 • via Nuitee
• couple • au
8
2026-04-11 • via Nuitee
M
Michael • couple • au
8
Was pleasantly suprised and would stay again.
Pros:

Room was just what we needed.

Cons:

Slightly awkward to get in and out of with car.

2026-04-11 • via Nuitee
P
Preeti • solo_traveller • au
7
It was overall a good stay except for the TV
Pros:

Staff, cleanliness

Cons:

There was no smart TV which was disappointing

2026-04-10 • via Nuitee
B
bella • couple • au
10
my stay was very comfortable and welcoming
Pros:

the room was very modern and clean and good price for what you get

Cons:

nothing i liked everything

2026-04-09 • via Nuitee
U
Uchenna • solo_traveller • au
10
Pros:

Very friendly excellent staff

Cons:

Location. Street parking is a fair walk from the hotel

2026-04-09 • via Nuitee
A
Annette • solo_traveller • au
8
2026-04-09 • via Nuitee
S
Singh • family_with_children • au
10
2026-04-08 • via Nuitee
S
Sayed • couple • au
10
2026-04-07 • via Nuitee
I
Irada • couple • au
8
2026-04-04 • via Nuitee
B
Bernadette • couple • au
2
2026-04-02 • via Nuitee
G
Greg • solo_traveller • au
10
Excellent clean comfy great value
Pros:

It was clean spacious and felt high end just a great experience

2026-04-01 • via Nuitee
L
Leslie • solo_traveller • au
10
Pros:

Modern and very clean

Cons:

Good parking for a small too medium size car

2026-04-01 • via Nuitee