Gladius Hotels & Suites Parramatta, an Ascend Hotel Collection

Hotels
•
Ascend Collection
8.8 (880 reviews)
100 Marsden St , Parramatta , au
+61 2 9633 9898

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Room service
Heating
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Outdated furnishings
Poor breakfast options
Limited amenities

Categories

Cleanliness
9.09
Multiple reviews praised the cleanliness of the rooms and facilities.
Service
9.56
Staff were consistently described as friendly and helpful across several reviews.
Location
9.6
Many guests highlighted the great location, being close to shops and public transport.
Room Quality
8.55
Some guests found rooms outdated and basic, impacting the overall perception.
Amenities
8.58
Amenities were generally acceptable, but some guests noted a lack of certain expected items.
Value for Money
8.04
A few reviews indicated that pricing did not match the expectations based on the facilities offered.
Food and Beverage
7.59
Guests expressed dissatisfaction with breakfast options, indicating poor value.
Overall Experience
9.36
Despite some issues, overall satisfaction was reported to be high by many guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 04:24

Property Description

Luxurious Accommodation

The rooms at Holiday Inn & Suites - Parramatta Marsden Street offer marble floors, spacious living areas, well-equipped kitchenettes, and modern amenities, all complemented by stylish Art Deco-inspired furnishings.

Convenient Location

Located in the heart of Parramatta, the hotel is within walking distance to a variety of dining options, nightlife venues, and entertainment hotspots. Additionally, it is close to major attractions such as Westfield Parramatta shopping centre, Parramatta Park, and Western Sydney Stadium.

Easy Access to City Attractions

With its proximity to Sydney CBD and key venues like ANZ Stadium, Sydney Showground, and Olympic Park, Holiday Inn & Suites - Parramatta Marsden Street offers a prime location for both leisure and business travelers.

Book your stay now at Holiday Inn & Suites - Parramatta Marsden Street for a memorable and convenient experience!

Important information:

Reception working hours:
Monday to Thursday : 09:00 AM-09:00 PM
Friday to Saturday: 07:00 AM-11:00 PM
Sunday: 09:00 AM-06:00 PM.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Location

Guest Reviews

8.8
Based on 880 reviews
Cleanliness: 9.09
Service: 9.56
Location: 9.6
Room Quality: 8.55
Amenities: 8.58
Value for Money: 8.04
Food and Beverage: 7.59
Overall Experience: 9.36
P
Palu • couple • au
10
2026-08-22 • via Nuitee
V
Vu • solo_traveller • au
10
2026-08-22 • via Nuitee
L
Lourie • couple • au
10
Pros:

Staff were lovely, rooms were a good size and very clean.

2026-08-20 • via Nuitee
A
Angela • couple • au
10
2026-08-20 • via Nuitee
T
Tye • solo_traveller • au
8
2026-08-19 • via Nuitee
T
Tracey • couple • au
10
Gorgeous ambiance and delicious toiletries
Pros:

Location, facilities and staff

Cons:

Accessing the driveway and the tiny car spaces

2026-08-17 • via Nuitee
D
Dianne • couple • au
9
Great hotel & very friendly staff.
Pros:

Great location, easy walk to train, restaurants & Westfield shopping centre. Staff were very friendly & the room was spacious & well equipped. Would definitely stay again.

Cons:

N/A

2026-08-16 • via Nuitee
M
Malcolm • solo_traveller • au
8
Good location with helpful staff
Pros:

Good location near Parramatta rail station with as-new condition

Cons:

No dislikes

2026-08-16 • via Nuitee
G
Gek Hai • couple • sg
7
Generally as a whole, it was still a comfortable 4 days staytay.
Pros:

Convenient to get to westfield and train station.

Cons:

Limited car park lots. Hence need to book in advance

2026-08-16 • via Nuitee
S
Stephen • couple • au
8
Clean affordable hotel with friendly staff.
Pros:

Good value for money and clean.

Cons:

Car park was tight for a big car. Comfort of the bed was ok but not amazing. Safe did not work.

2026-08-16 • via Nuitee
C
Conny • solo_traveller • au
9
2026-08-14 • via Nuitee
A
Amie • family_with_children • au
8
2026-08-13 • via Nuitee
K
Komalpreet • solo_traveller • au
9
Pros:

Interior

Cons:

It was all good

2026-08-12 • via Nuitee
G
Gail • solo_traveller • au
10
Pros:

Close to shops parks and river. Lovely room

Cons:

Car space in carpark is very tight

2026-08-12 • via Nuitee
L
Leonardo • couple • au
8
2026-08-10 • via Nuitee
A
Amanpreet • solo_traveller • au
9
2026-08-09 • via Nuitee
M
MICHAEL • solo_traveller • au
10
Enjoyed my stay. Friendly staff
Pros:

Room nice & Clean

Cons:

Parking was very small

2026-08-09 • via Nuitee
C
Comber • solo_traveller • au
8
2026-08-08 • via Nuitee
E
evie • family_with_children • au
10
Beautiful stay
Pros:

Rooms were gorgeous

Cons:

N/Aq

2026-08-08 • via Nuitee
Y
Yulia • family_with_children • au
10
2026-08-02 • via Nuitee