Heinitzburg Boutique Hotel

Hotels
9 (252 reviews)
22 Heinitzburg Street , Windhoek , na

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Luggage storage
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Poor food quality
Issues with cleanliness and amenities

Categories

Cleanliness
9
Reports of unclean conditions and issues with amenities.
Service
10
Staff were consistently described as friendly and helpful.
Location
10
Repeatedly praised for its excellent location and views.
Room Quality
9.5
Rooms were spacious but had some issues noted.
Amenities
8.5
Lacked expected amenities such as coffee or tea stations.
Value for Money
8
Criticized for being overpriced compared to experience.
Food and Beverage
7
Poor quality of food and disappointing dining experiences reported.
Overall Experience
10
Some positive aspects noted, but overshadowed by several negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:53

Property Description

Unique Castle Architecture and Scenic Hilltop Location
Hotel Heinitzburg offers a one-of-a-kind experience with its restored castle architecture perched atop a hill in Windhoek. Enjoy the picturesque views and historical charm during your stay.

Luxurious Rooms and Fine Dining Options
Indulge in elegantly decorated rooms with modern amenities like air conditioning, minibar, and flat-screen TV. Treat your taste buds at Leo’s at the Castle, a gourmet restaurant with city skyline views, or unwind at the Garden Terrace with mountain vistas.

Relaxing Poolside Ambiance and Nearby Attractions
Take a dip in the pool surrounded by lush gardens or explore the nearby Daan Viljoen Game Reserve for a safari adventure. With free Wi-Fi, private parking, and proximity to airports, Hotel Heinitzburg ensures a convenient and memorable stay.

Book now for an unforgettable experience at Hotel Heinitzburg!

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

9
Based on 252 reviews
Cleanliness: 9
Service: 10
Location: 10
Room Quality: 9.5
Amenities: 8.5
Value for Money: 8
Food and Beverage: 7
Overall Experience: 10
C
Claude • solo_traveller • ch
9
Bel hôtel, propre et bien situé, excellent accueil.
Pros:

Bel hôtel, propreté irréprochable, gentillesse du personnel. Excellent restaurant. Massage en chambre très réussi

Cons:

Rien

2026-05-16 • via Nuitee
A
Alexander • couple • de
10
Pros:

Top

2026-05-14 • via Nuitee
S
Simone • couple • ch
10
2026-05-13 • via Nuitee
K
Kuhnstücke • extended_group • de
8
Die beste Adresse in Windhoek! Alles bestens!
Pros:

Die Lage über Windhoek ist spitze, das Personal sehr freundlich und das Abendessen dort im Restaurant war erstklassig!
Zimmer bestens ausgestattet und wir haben uns sehr wohl gefühlt! Wir kommen sicher wieder!

Cons:

Nichts

2026-05-12 • via Nuitee
J
JuttaM • solo_traveller • de
9
2026-05-11 • via Nuitee
A
Axel • solo_traveller • de
7
2026-05-07 • via Nuitee
A
Angelika • solo_traveller • de
8
2026-05-07 • via Nuitee
P
P • couple • za
10
2026-05-04 • via Nuitee
S
Sophie • family_with_children • fr
8
2026-05-02 • via Nuitee
S
Shirley • couple • gb
9
Great value for money in lovely location close to airport
Pros:

Quality accommodation. Comfortable rooms. Lovely terrace and pool area. Staff friendly.

Cons:

Needs to offer wider range of food options perhaps as eating on the terrace in the evening was good but we had to order by 6pm.

2026-05-02 • via Nuitee
A
Andreas • couple • de
10
Wunderschönes Hotel auf hohem Niveau
Pros:

Sehr schönes und stilvolles Hotel, unter deutschsprachigem, namibischem Management geführt. Ein toller nostalgischer Hauch umgibt das Hotel . Sehr schönes Flair - tolle Aussicht, toller Pool, tolles Zimmer.
Ausgezeichnet gutes Frühstück!! Vielfalt pur - Obst, Joghurt, Kuchen, Müsli…. alles sehr hochwertig.
Abendessen ist stilvoll, dass Essen sehr gut, die Portionen als einzige Anmerkung viel zu klein. Ein/ zwei Löffel vom sehr schmackhaften Kartoffelbrei/ Gemüse zum Filet sind einfach zu wenig.
Vielleicht wird es ja angenommen 😉.. das Essen ist köstlich.
Das ändert nichts auf jeden Fall wiederzukommen und 10 Sterne zu vergeben!

Cons:

Sehr schönes Flair - große Betten, toller Blick über die Stadt. Freundliche Mitarbeiter! Alles sehr sauber und gepflegt!

2026-04-30 • via Nuitee
P
Prof Dr Jörg • couple • de
10
2026-04-26 • via Nuitee
B
Blubberpeng • solo_traveller • de
10
Pros:

sehr schönes Hotel mit Blick über Windhoek. Sehr nettes und hilfsbereites Personal. Tolles Essen mit einer riesigen Weinauswahl.

2026-04-23 • via Nuitee
C
Claudia • couple • de
10
2026-04-19 • via Nuitee
R
Russya • couple • au
10
perfect place to start or end a Namibian holiday
Pros:

beautiful place, much love to detail

2026-04-19 • via Nuitee
S
Siddharth • family_with_children • in
8
2026-04-16 • via Nuitee
G
Gödela • extended_group • de
10
2026-04-12 • via Nuitee
B
Barry • family_with_children • za
8
Pros:

The swimmingpool

Cons:

The breakfast needs to improve drastically

2026-04-06 • via Nuitee
D
DAVIDE CLAUDIO • family_with_children • it
4
Vergognoso
Pros:

Colazione inesistente e per quello che si paga non si capisce come sia possibile. Personale impreparato e sgarbato e servizio scadente. Mentre il bimbo giocava con un oggetto di plastica in sala colazione la cameriera portando via i piatti l ha fatto cadere a terra rompendolo. Risultato? Al check out hanno chiesto di pagare 20 euro per il danno fatto da loro. Hanno addebitato anche un bicchiere di latte per il bimbo di 2 anni. Insomma un indecenza. Mai più!!!

2026-04-04 • via Nuitee
P
Peter • couple • ch
9
2026-04-03 • via Nuitee