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Facilities
Property facilities
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Health or beauty spa nearby
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Free beach shuttle
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Electric bicycle charging station
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Terrace
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Hot tub/Jacuzzi
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Sauna
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Massage services
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Table tennis
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Karaoke
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Non-smoking throughout
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Shared lounge/TV area
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Concierge service
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Wheelchair accessible
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Kids' outdoor play equipment
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Heated pool
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Evening entertainment
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Lower bathroom sink
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Emergency cord in bathroom
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Outdoor furniture
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Coffee Shop on site
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Shallow end
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Spa/wellness center services
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Fence around pool
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Steam room
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Beauty Services
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Manicure
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Pedicure
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Visual aids: Braille
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Auditory guidance
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Staff adhere to local safety protocols
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Cashless payment available
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Fire extinguishers
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Contactless check-in/check-out
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Invoice provided
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Smoke alarms
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CCTV outside property
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Security alarm
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Key card access
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Happy hour
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ATM/banking
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Shopping on site
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Television in common areas
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Front desk (limited hours)
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Express check-in
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Billiards or pool table
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Free wired internet
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Snack bar/deli
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Access to nearby indoor pool
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Golfing on site
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Playground on site
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Tennis lessons on site
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Self parking (surcharge)
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Free beach shuttle
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Beach umbrellas
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Free pool cabanas
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Pool sun loungers
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Fitness facilities (surcharge)
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Internet access
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Games
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Housekeeping on request
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Concerts/live shows
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Private picnics
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Wine release events
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Reception hall
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Exercise/lap pool
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Covered parking
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Secured parking
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Fishing nearby
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Health or beauty spa nearby
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Horse riding nearby
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Swimming nearby
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Water sports equipment
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Water tubing nearby
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Bicycle-friendly property
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Electric bicycle charging station
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Charcoal grill
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Bulk dispenser for toiletries
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Luxurious 4-Star Accommodation with Spectacular Amenities
Exquisite Dining and Relaxation: Indulge in the on-site restaurant, terrace, sauna, and hot tub for a truly lavish experience.
Unmatched Leisure Facilities: Enjoy a year-round outdoor pool, indoor pool, fitness centre, and shared lounge for ultimate comfort and entertainment.
Family-Friendly Environment: Kids will love the children's playground, while guests can partake in cycling and other activities around Monkey Island.
Experience the epitome of luxury and relaxation at Shangri-La Resort. Book now for an unforgettable stay amidst breathtaking surroundings.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Pets
Pets are allowed. Charges may be applicable.
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Parking
Private parking is possible on site (reservation is not needed) and charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for US$10 per person per night when using an available cot.
Adults stay for US$10 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Excellent fitness center; pizza place was also excellent
Most restaurants were closed during our stay and not much to choose from within a 30 minute drive
Game staff were so friendly. So was the hotel front desk
Pay for just about everything
The staff was great then they where starting to call me a liar about black mold
The black mold the lack of navigation on property and the bathroom being dirty and the room was dirty and starting to fall apart holes in the wall and stuff.
Die Aussicht und das Zimmer selbst.
Es gab einige Arbeiten vor unserem Zimmerfenster. Der Pool war nicht gefüllt, obwohl die Bilder bei der Buchung etwas anderes zeigten.
Wir erfuhren vor Ort von anderen Gästen, dass wir außerhalb der Saison da wären, deshalb war hier nichts los und sehr wenig Gäste im Haus. Ich schätze, dass aus diesem Grund die Sportsbar und der Cafeshop nicht geöffnet waren. Insgesamt gesagt, Zimmer vollkommen ok, Anlage toll, aber kein Freizeitangebot.
Didn't eat Breakfast
Great views and clean
Lack of a microwave in rooms
The view was gorgeous! And the staff was incredible! Definitely recommend! ⭐⭐⭐⭐⭐
Having to leave!
Location and rooms were great.
Operating hours of restaurants too short. Limited eating options.
The only negative is the old carpeting in the hallways and rooms. I was only there 1 night so i cant give a thorough review. But i would like to come back to holf and see the property.
We had to leave the property to eat dinner and no breakfast available. The restaurants on property were closed on Monday.
Room was big, view was great, food was decent, and pool was awesome!
Several food options & the bed felt great!
Such a beautiful resort! The staff was amazing and so accommodating. Will be returning soon!
Wonderful experience with friendly staff and very clean facility
Right on the lake!
The grounds were absolutely beautiful.
There is something here for all ages.
The pools are well kept and inviting.
Play areas for the kids
An arcade
Sports courts
Amazing golf courses
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