Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great location
Amazing staff
Beautiful resort
Cons:
Limited food options
Overpriced dining

Categories

Cleanliness
8.84
Wonderful experience with friendly staff and very clean facility.
Service
9.31
The staff was amazing and so accommodating.
Location
9.35
Right on the lake and the grounds were absolutely beautiful.
Room Quality
8.8
Room was big, view was great, and very nice, clean and comfortable.
Amenities
9.33
The pools are well kept and inviting with play areas for kids.
Value for Money
7.79
Over priced and food was not good at all, but some expenses were less than desirable.
Food and Beverage
7.34
Limited eating options and had to leave the property to eat dinner.
Overall Experience
8.81
Such a beautiful resort with a great family weekend trip.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 02:07

Property Description

Luxurious 4-Star Accommodation with Spectacular Amenities

Exquisite Dining and Relaxation: Indulge in the on-site restaurant, terrace, sauna, and hot tub for a truly lavish experience.

Unmatched Leisure Facilities: Enjoy a year-round outdoor pool, indoor pool, fitness centre, and shared lounge for ultimate comfort and entertainment.

Family-Friendly Environment: Kids will love the children's playground, while guests can partake in cycling and other activities around Monkey Island.

Experience the epitome of luxury and relaxation at Shangri-La Resort. Book now for an unforgettable stay amidst breathtaking surroundings.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.7
Based on 172 reviews
Cleanliness: 8.84
Service: 9.31
Location: 9.35
Room Quality: 8.8
Amenities: 9.33
Value for Money: 7.79
Food and Beverage: 7.34
Overall Experience: 8.81
H
Henry • couple • us
10
Very nice resort hotel on the lake with nice amenities
2026-10-30 • via Nuitee
J
Joe • couple • us
9
Great weekend getaway!
Pros:

The resort was nice and clean. Rooms were nice. Great amenities. Everything is in walking distance. Staff was friendly and helpful.

2026-10-11 • via Nuitee
S
Stevens • couple • us
5
wasn’t worth the cost, then you top an additional $32 a night resort fee!
Pros:

luxurious property, however, rooms are nothing special.amenities available were great, ie fire pit by pool, pool open til 11pm, pool bar was great to have outside.

Cons:

rooms in the new resort has very thin walls.hearing kids constantly up and down the halls. Saturday night of the stay, we went to the pool around 9pm, and there was a group of kids(11-13 age) RUNNING around the pool to playing tag, screaming! While the 3 pool attendants just stood outside of the pool gate and chatted the entire time there. Ended up leaving because of the kids and the dangers.

2026-08-24 • via Nuitee
M
Marjorie • family_with_children • us
8
Our room was not the cleanest
Cons:

We could have used a microwave

2026-08-15 • via Nuitee
T
Tyler • family_with_children • us
10
Perfect
Pros:

Everything

Cons:

To many people lol other than that it was perfect family loved it

2026-08-13 • via Nuitee
J
Jose Mauricio • couple • us
10
2026-08-07 • via Nuitee
C
Clayton • family_with_children • ie
6
Nice resort, but lacking in details.
Pros:

Location is nice. Pool area is very big and nice. Staff were friendly and helpful. Recreational services were nice, although pricey.

Cons:

Doc's restaurant was not good. Counter-ordering and no service, which isn't what you'd expect from a place like this. Food wasn't very good and was served on plastic and paper. Very expensive for what we received with no table service. Tables around us were left dirty.

2026-08-07 • via Nuitee
A
Avshalom • couple • il
8
2026-08-05 • via Nuitee
D
Derrick • family_with_children • us
10
2026-06-26 • via Nuitee
D
Daniel • couple • at
9
2026-06-26 • via Nuitee
L
Lent • solo_traveller • us
10
Shang ri la resort
Pros:

The whole resort was great...

Cons:

Thrte were no bags in the trash bins in the rooms

2026-06-23 • via Nuitee
D
Donna • couple • us
1
It was made for white people they don’t welcome other nationalities
Pros:

Yes

Cons:

Prejudice

2026-06-12 • via Nuitee
H
Hernandez • solo_traveller • co
8
2026-06-09 • via Nuitee
L
Lai • solo_traveller • us
7
Pros:

Swimming pool, golf course

Cons:

The room offers absolutely no soundproofing against noise

To in

2026-06-09 • via Nuitee
J
Jacquelyn • solo_traveller • us
9
Pros:

Very nice

Cons:

Not much breakfast choices.

2026-05-26 • via Nuitee
K
Kristin • couple • us
10
2026-05-21 • via Nuitee
K
Kayla • couple • us
10
2026-05-09 • via Nuitee
J
Jason • couple • us
10
We will come back again.
Pros:

Super nice location.

Cons:

Room next to us some guy was yelling at the top of his lungs at his girlfriend several times throughout the night.

2026-05-04 • via Nuitee
A
Amy • couple • us
5
Pros:

good enough

Cons:

Not cleaned well at all, place needs a really good once over. I actually requested a new room because my 1st one was not even vacuumed, among other things. hallway dirty, all corners dirty, wall dirty

2026-05-04 • via Nuitee
R
Ryan • couple • us
6
2026-04-25 • via Nuitee