Holiday Inn Express Jakarta Matraman by IHG

Hotels
•
Holiday Inn Express
9.8 (589 reviews)
Jl Matraman Raya , Jakarta , id

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
9.14
Multiple reviews mention issues with cleanliness and old towels.
Service
10
Several reviews highlight the exceptional service and friendly staff.
Location
10
Many reviews appreciated the hotel's convenient location.
Room Quality
10
Some reviews noted the rooms were small and had issues.
Amenities
9.61
Some amenities are charged, impacting overall perception.
Value for Money
10
Perceived value is affected by additional charges for amenities.
Food and Beverage
9.65
Breakfast options were limited and criticized in several reviews.
Overall Experience
10
Overall positive experiences from guests despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 13:16

Property Description

Modern Comfort and Convenience

Located in Jakarta, Holiday Inn Express Jakarta Matraman, an IHG Hotel, offers a range of amenities to ensure a comfortable stay. The hotel features a fitness centre, garden, shared lounge, and a restaurant. Guests can enjoy the convenience of a 24-hour front desk, luggage storage, and complimentary WiFi throughout the property.

Delicious Dining Options

Start your day right with buffet and halal breakfast choices available each morning at the hotel. Whether you prefer a hearty meal or a lighter option, there's something to suit every palate.

Convenient Location

Situated just a short distance from key landmarks such as Selamat Datang Monument and Gambir Station, as well as being close to Halim Perdanakusuma International Airport, Holiday Inn Express Jakarta Matraman offers both comfort and accessibility for your stay in Jakarta.

Book your stay at Holiday Inn Express Jakarta Matraman now for a memorable experience!

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CGK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.8
Based on 589 reviews
Cleanliness: 9.14
Service: 10
Location: 10
Room Quality: 10
Amenities: 9.61
Value for Money: 10
Food and Beverage: 9.65
Overall Experience: 10
N
NASSER • couple • sa
8
لا باس بها مقابل السعر
Pros:

مريح وتعامل جيد

Cons:

وجبه الافطار ليست بالمستوى الله يكثر النعمه

2026-03-02 • via Nuitee
K
Khan • family_with_children • gb
8
2026-03-01 • via Nuitee
B
Bradley Jacobs • couple • nl
7
Tevreden
Pros:

Goed, uitgebreid

Cons:

Ingrijpen van personeel bij klachten over geluidsoverlast door andere dasten.

2026-02-22 • via Nuitee
C
Camsya • family_with_children • id
8
Pros:

Makanannya bervariasi, tempat tidurnya nyaman.

Cons:

Sy merasa karpetnya tdk di vacum.

2026-02-12 • via Nuitee
D
Dru • solo_traveller • nl
10
Fijn!
Pros:

Goede service en schoon

Cons:

Nvt

2026-01-29 • via Nuitee
I
I Kadek Surya • solo_traveller • id
7
2026-01-29 • via Nuitee
D
Dru • solo_traveller • nl
10
Tot de volgende keer
Pros:

Goede service , lekker centraal , schone kamers

Cons:

Nvt

2026-01-29 • via Nuitee
S
Samuel • family_with_children • fr
3
Très bonne literie mais hygiène à revoir
Pros:

La localisation du lieu et la literie

Cons:

L'odeur d'urine dans la salle de bain et les draps sales à l'arrivée avec la présence de cheveux dans le lit.

2026-01-28 • via Nuitee
F
faiq Ahmed • family_with_children • pk
10
2026-01-26 • via Nuitee
H
Hasan • couple • sa
2
Pros:

تعامل الموظفين وخصوصاً الموظف انور

Cons:

الغرف تحتاج الى نظافه وتغير المفارش واللحافات والخداديات حتى لونها متغير الفرشه فيها بقع الدولاب اللي تحت الخزنه تراب كثير حطيت ملابس وتوسخت تراب رائحة الغرف كريهه

2026-01-20 • via Nuitee
R
Rana • solo_traveller • sa
8
2026-01-20 • via Nuitee
T
Takumu • extended_group • jp
8
大変良かった。
Pros:

ホテルがかなり綺麗ですごく良かった。

Cons:

特になし。

2026-01-20 • via Nuitee
M
Mahmood • couple • jp
1
2026-01-19 • via Nuitee
M
Mohammed • extended_group • sa
8
2026-01-19 • via Nuitee
S
SERGIO REYNALDO • family_with_children • bo
4
Por lo barato que era estuvo bien
Pros:

El desayuno estaba bien solo que había poca variedad, la ubicación está un poco lejos de los centros comerciales

Cons:

No me gusto la habitación, el baño era muy incómodo

2026-01-19 • via Nuitee
C
Craig • solo_traveller • us
10
My stay was a Superior Experience at the Holiday Inn Express Matraman Jakarta Location.
Pros:

I stayed at the Holiday Inn Express Matraman Jakarta for two weeks on Business. In my opinion, the breakfast menu ought to be changed a little bit to offer a larger variety of items.

2026-01-19 • via Nuitee
Y
YAHYA • extended_group • sa
8
2026-01-19 • via Nuitee
E
Ethan • couple • sg
8
Comfortable, safe, and affordable.
Pros:

Breakfast was okay, not the best but was indeed nice to eat. The staff were very friendly and helpful, they also speak English well. One of the dryer in the laundry room wasn't working, it ran but didn't dry, it wasted our time. Overall, decent stay would definitely recommend.

Cons:

The toilet does not have a door, the floor was a bit dirty. The aircon was way colder than the temperature setting.

2026-01-19 • via Nuitee
R
René • solo_traveller • de
8
2026-01-19 • via Nuitee
D
Dr.Eric • solo_traveller • ke
9
Excellent Stay
Pros:

Beautiful serene environment, staff very helpful always available. Rooms very clean and well maintained.

Cons:

More facilities

2026-01-15 • via Nuitee