Hotel Orleans

Hotels
8.3 (1295 reviews)
Rua Doutor Porciuncula, 86 Centro , Petrópolis , br

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Luggage storage
Non-smoking throughout
Concierge service
Staff adhere to local safety protocols
Guest rooms disinfected between stays
See all facilities

Review Highlights

Pros:
Cleanliness
Service
Value for Money
Cons:
Room Quality
Accessibility
Safety concerns

Categories

Cleanliness
8.03
Guests reported excellent cleanliness but mentioned the need for better maintenance of bed linens.
Service
9
The staff were highly praised for being friendly and helpful during the stay.
Location
8.54
Well-located near the center, but some noted safety concerns at night.
Room Quality
7.49
Issues with room facilities such as the shower and bathroom doors were raised.
Amenities
8.02
Basic amenities are satisfactory, but some noted limitations in accessibility.
Value for Money
8.98
Good value for the price, particularly with breakfast included.
Food and Beverage
8.03
Breakfast was generally good, though some guests desired more variety.
Overall Experience
8.3
Overall positive experience with noted areas for minor improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 16:00

Property Description

Luxurious Accommodations
Indulge in comfort and style at Hotel Orleans, where every room is equipped with modern amenities such as a fan and LED TV. Upgrade to a room with air conditioning for ultimate relaxation during your stay.

Convenient Location
Located just 500 meters from the Imperial Museum and 800 meters from São Pedro de Alcântara Cathedral, Hotel Orleans offers easy access to top attractions in Petrópolis. Plus, with the Rio de Janeiro/Galeao International Airport only 62 km away, your journey to and from the hotel is a breeze.

Exceptional Service
Enjoy peace of mind with our 24-hour front desk staff who are always available to assist you during your visit. Experience top-notch hospitality and personalized attention throughout your stay at Hotel Orleans.

Book your stay at Hotel Orleans now and elevate your travel experience to Petrópolis!

Important information:

Please note that the rooms are accessible through stairs. Please contact the property for further details.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.3
Based on 1295 reviews
Cleanliness: 8.03
Service: 9
Location: 8.54
Room Quality: 7.49
Amenities: 8.02
Value for Money: 8.98
Food and Beverage: 8.03
Overall Experience: 8.3
L
Luciana • solo_traveller • br
7
Pros:

Localização e funcionários educados.

Cons:

O banheiro bem ruim, tinha um degrau, sem um apoio dentro do box para shampoo, condicionador, pia também sem bancada. No quarto não tinha nenhum espelho.
Café da manhã com poucas opções, apenas no sábado foi um pouco melhor.

2026-05-14 • via Nuitee
L
Luis • solo_traveller • br
4
Pros:

Somente localização

Cons:

Limpeza do quarto , estava com sujeira .
E o café foi péssimo 😞... Nem mussarela tinha.... Bolo solado....

2026-05-11 • via Nuitee
F
Fábio • solo_traveller • br
8
Bom hotel
Pros:

A organização e a limpeza muito boas e a proximidade com lojas de conveniência, farmácia e supermercado.

Cons:

O chuveiro não saía água direito. Parecia estar com os furos obstruídos. Não havia panfletos indicativos dos locais turísticos.

2026-05-11 • via Nuitee
F
Familia • solo_traveller • br
8
Um lugar agradável com um pequeno ponto de atenção
Pros:

Localização, agilidade no atendimento, café da manhã completo e total suporte dos funcionários

Cons:

Desejaria que tivessem um pouquinho mais de atenção na limpeza. Uma das pessoas que se hospedou comigo acabou levando um tombo no box pois ficou um pouco de sabão dos hóspedes anteriores grudado no chão.

2026-05-10 • via Nuitee
M
Marcelo • solo_traveller • br
8
Boa acomodação individual
Pros:

Ótima localização e boa opção de hospedagem individual

Cons:

As saídas para trilha são muito cedo e não pude ir ao café da manhã

2026-05-10 • via Nuitee
M
Mauricio • solo_traveller • br
10
2026-05-08 • via Nuitee
N
Neilton • solo_traveller • br
9
2026-05-08 • via Nuitee
G
Greicy • solo_traveller • br
10
Pros:

Ótimo localização

2026-05-07 • via Nuitee
R
Rosiane • solo_traveller • br
8
Pros:

O quarto a cama é bem confortável

Cons:

Da altura do quarto para ir ao banheiro, e do café.

2026-05-07 • via Nuitee
S
suely • solo_traveller • br
9
Conveniente
Pros:

limpeza, reformado. Café da manhã muito bom. Estacionamento ok

2026-05-04 • via Nuitee
M
Mylena • solo_traveller • br
8
Pros:

Café da manhã simples mas gostoso.

Cons:

Escadas até o segundo andar. Banheiro pequeno. Não tinha água quente no chuveiro. Nem água no frigobar (estava vazio).

2026-05-03 • via Nuitee
A
Adriana Paiva • solo_traveller • br
8
2026-05-03 • via Nuitee
O
Odilson • solo_traveller • br
10
2026-05-03 • via Nuitee
S
Suellen • couple • br
10
2026-05-03 • via Nuitee
M
Maria Eduarda • couple • br
7
Localização ótimo! E atendeu o que precisávamos, só não gostamos do café da manhã… da pra melhorar muito!!
Pros:

Localização

Cons:

Café da manhã

2026-04-30 • via Nuitee
F
Fernandes • couple • br
9
Ótimo custo-benefício e atendimento
Pros:

Localização boa, ótimo atendimento, ótimo custo-benefício

2026-04-28 • via Nuitee
B
Bruno • family_with_children • br
9
Pros:

Localização

2026-04-27 • via Nuitee
M
MARCIOTADEU • solo_traveller • br
7
2026-04-24 • via Nuitee
R
Rodolfo • couple • br
8
2026-04-23 • via Nuitee
R
Ricardo • couple • br
7
2026-04-23 • via Nuitee