Hotel Boutique Centro BBB

Hotels
Independent
7 (75 reviews)
Calle de los Tulipanes 6, Benidorm, Alicante, 3501 , Benidorm , ES

Facilities

Offsite parking discounted rates available
Free WiFi
24-hour front desk
Luggage storage
Elevator
Television in common areas
Multilingual staff
Smoke-free property
Tours/ticket assistance
Offsite parking discounted rates available
See all facilities

Review Highlights

Pros:
Close to attractions
Big balcony
Modern and clean rooms
Comfortable beds
Friendly staff
Cons:
Very small rooms
Cleanliness issues
Poor service
Lack of amenities
Issues with deposits returned

Categories

Cleanliness
4.8
Many guests reported issues with cleanliness, leading to a low rating in this category.
Service
5.5
Service received mixed feedback, with several complaints about the staff and room service.
Location
7.8
Location was often praised for its proximity to various attractions, though some guests found it a bit out of the way.
Room Quality
4.9
Guest reviews frequently mentioned small, poorly equipped rooms with maintenance issues.
Amenities
4
Lack of basic amenities like fridges and problems with air conditioning contributed to a low amenities rating.
Value for Money
5.5
While some guests found the hotel to be competitively priced, issues with deposits and services made others question the value for money.
Food and Beverage
6
Free coffee was a positive, but there was no significant mention of food services for a higher rating.
Overall Experience
5.7
The overall experience ratings were mixed, with some guests enjoying their stay while others expressed serious dissatisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2024-10-29 22:46

Property Description

Convenient Amenities:
Enjoy complimentary wireless internet, a television in the common area, and tour/ticket assistance.

Featured Amenities:
Make use of the 24-hour front desk, multilingual staff, and luggage storage.

Home Away from Home:
Feel at home in one of the 43 guestrooms with free wireless internet and bathrooms with showers.

Experience comfort and convenience in the heart of Benidorm at the Hotel Boutique Centro BBB. Book now for an unforgettable stay!

Important information:

  • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • Only registered guests are allowed in the guestrooms.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ALC

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

  • Noise policy

    Noise-free rooms not guaranteed

See all policies

Location

Guest Reviews

7
Based on 75 reviews
Cleanliness: 4.8
Service: 5.5
Location: 7.8
Room Quality: 4.9
Amenities: 4
Value for Money: 5.5
Food and Beverage: 6
Overall Experience: 5.7
M
Martin partner
4
Pros:

Terrible check in. Kept waiting . Un secure checkmout

2024-12-19 via Nuitee
G
Geir
10
Pros:

Sentralt og fint hotell ved gamlebyen.

2024-10-15 via Nuitee
P
peter family
8
Pros:

Handy place for easy access to old town

2024-10-08 via Nuitee
N
Nicola friends
8
Pros:

Set in a quiet area, small but functionable room. Needs a little tlc. Comfy bed, goid sized shower cubicle.

2024-09-30 via Nuitee
I
Isabel Luminita partner
10
Pros:

Todo genial.

2024-08-29 via Nuitee
I
Isabel Luminita partner
10
Pros:

Todo genial. Los cuartos muy agradables y el servicio también.

2024-08-29 via Nuitee
A
Aldo partner
8
Pros:

Hotel carino senza troppe pretese, bagno per barbi forse andava 😊 bene!

2024-08-01 via Nuitee
M
Mikael
10
Pros:

Fräscha nyrenoverade rum.

2024-08-01 via Nuitee
B
Bethany friends
2
Pros:

Everything during the stay was ok. Upon arrival was told we had to pay a €50 deposit which we would get back around 2 weeks after our stay. It has now been nearly 2 months since our stay and I have tried contacting the hotel multiple times and ways to just be ignored by them and not receive our money back.

2024-07-31 via Nuitee
R
RAÚL
4
Decepcionante
Pros:

He viajado solo, la habitación sin una silla para sentarse y con muy poco espacio para transitar por ella. Ubicada en la zona de recepción y dando a la calle, mucho ruido. La ducha filtraba agua por dos puntos por lo que dejaba charco. El servicio de limpieza pasaba a limpiar sobre las 15:30-16 horas por lo que me partía la hora de la siesta, por lo que no pasó el servicio de limpieza por mi habitación del rente los 5 días que ocupé la habitación. Solo espero que me devuelvan rápidamente el depósito de 50€ que me hicieron abonar. Estancia decepcionante.

2024-07-30 via Nuitee
R
Rudy
2
Habitaciones sucias y desechables
Pros:

Se quedaron con mi depósito. Básicamente es un hotel que usa tu depósito para enriquecerse. Fui la única persona que se quedó en esa habitación hecha de carton y materiales desechables. Llamo después de casi 10 dias para saber qué ha pasado con mi depósito y su devolución y me dicen usted rompió el cabecero de cama. Que alguien me explique como pude hacer eso? Si cuando me fui todo estaba en orden .

2024-07-25 via Nuitee
A
anthony joseph friends
8
Pros:

Good at reception very friendly

2024-07-13 via Nuitee
I
Izan friends
4
Pros:

Hace falta mínimo más personal de limpieza porque o se limpia poco o no cunde. Y faltan servilletas en el salón compartido.

2024-07-07 via Nuitee
L
Luigi
10
Ottima posizione e hotel ben organizzato.
Pros:

L'hotel si trova in un'ottima posizione, a pochi passi dal mare e dal centro antico. Il check-in anticipato ci ha fatto risparmiare tempo all'arrivo.
Personale super disponibile e servizio impeccabile. Caffè/cappuccino gratis a colazione e nel pomeriggio.
Stanza essenziale, ma per chi come me l'ha utilizzata solo per dormire va benissimo.
Pulizie e cambio biancheria giornalieri.

2024-06-27 via Nuitee
M
Maria Larisa partner
8
Pros:

Struttura comoda e pulita, dotata di ascensore utile per chi ha la camera al sesta piano. Camera luminosa ma anche buia per dormire bene, aria condizionata funzionante, ha il balcone ampio con un tavolino e due sedie. Posizione ottima vicino al mare e al centro

2024-06-26 via Nuitee
R
richard friends
10
Pros:

Basic hotel but good price and convenient for shops and restaurants

2024-06-24 via Nuitee
S
Sharon
10
Pros:

The hotel was run professionally it was spotless clean and the staff were exceptional

2024-06-02 via Nuitee
R
Richard
4
Pros:

What i didn't like was the size of the shower, could hardly turn,if you did you turn of the shower because the leaver was to close to your body. Also had to put a card on the door by 11am or your room didn't get cleaned, never had that before in all the hotels I've been in benidorm

2024-06-01 via Nuitee
N
Nicole partner
6
Pros:

El primer día en la ducha encontramos pelos de otra persona, es decir no habían limpiado bien la habitación. El segundo día no habían limpiado el piso y por ende se veían restos de polvo en el piso, el tercer día estaba sin agua el inodoro, cabe recalcar que nos íbamos en la mañana y regresábamos en la noche, la habitación normal pero tenía una sábana y las colchas tenían hueco y eran dos pedazos de manta, ni siquiera una sola entera, eso me pareció súper de mal gusto porque era un hotel no un hostal, sin embargo el personal se portó muy bien y siempre buscaban soluciones

2024-05-25 via Nuitee
T
Terry
8
Pros:

Perfect for what was needed, 5 min walk into old town and staff very friendly and helpful

2024-05-17 via Nuitee