Quest NewQuay

Hotels
•
Quest Apartment Hotels
9.2 (4490 reviews)
26 Caravel Lane , Melbourne , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Location
Friendly Staff
Clean Rooms
Comfortable Accommodation
Cons:
Incomplete Cleanliness
Issues with Amenities

Categories

Cleanliness
8.1
Some reviews mention unclean laundry facilities, dust, black mold, and inconsistent daily servicing.
Service
10
Reviews consistently praise the helpful and friendly staff.
Location
10
Guests frequently highlight the excellent location near the waterway and tram stop.
Room Quality
9.1
Rooms are described as clean, spacious, and comfortable despite some complaints about specific issues.
Amenities
8.6
While some basic amenities are noted, there are complaints about the lack of housekeeping services and cleanliness.
Value for Money
9.1
Perceived good value given the location and facilities available.
Food and Beverage
9.1
Standard quality for this hotel tier.
Overall Experience
9.6
Overall positive experience with minor hiccups that did not detract significantly from the stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:23

Property Description

Luxurious Accommodation
Indulge in a stay at Quest NewQuay, just 700 meters from Marvel Stadium and 2.8 km from Melbourne City Conference Centre. Enjoy complimentary WiFi and unwind in air-conditioned rooms with flat-screen TVs.

Convenient Location
Explore Melbourne with ease - St Paul's Cathedral is only 3.4 km away, and Melbourne Airport is a short 22 km drive from the property.

Modern Amenities
Experience comfort and convenience with our range of facilities. Book your stay now at Quest NewQuay for a memorable Melbourne experience.

Important information:

Please note that there is extra charges when you pay with a (Visa, Mastercard, American Express etc) credit card.This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MEL

Property Policies

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    People no matter the age stay for AUD 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 4490 reviews
Cleanliness: 8.1
Service: 10
Location: 10
Room Quality: 9.1
Amenities: 8.6
Value for Money: 9.1
Food and Beverage: 9.1
Overall Experience: 9.6
K
Kellie • couple • au
8
Comfortable & accomodating
Pros:

Location

Cons:

Nothing

2026-03-14 • via Nuitee
F
Finn • solo_traveller • au
8
Pros:

Location to public transport and food, helpful staff

Cons:

The bed was quite hard and as it was two singles pushed together, they kept coming apart

2026-03-14 • via Nuitee
S
Saba • couple • au
9
Pros:

Location, good value for business and exam travel

Cons:

Nothing

2026-03-14 • via Nuitee
N
Natasha • couple • au
10
Highly recommend, always a great stay
Pros:

Always a great experience, staff exceptional, great location, price brilliant

2026-03-14 • via Nuitee
I
Isabella • couple • au
10
2026-03-14 • via Nuitee
B
Britney • couple • au
10
2026-03-14 • via Nuitee
J
Jerome • solo_traveller • au
9
2026-03-14 • via Nuitee
J
Jackie • family_with_children • au
10
Comfortable and quiet
Pros:

Clean and friendly staff

Cons:

Nothing

2026-03-14 • via Nuitee
E
Edith M • family_with_children • au
10
2026-03-14 • via Nuitee
S
Saeed • solo_traveller • us
10
2026-03-13 • via Nuitee
K
Katrina Mae • family_with_children • au
6
2026-03-13 • via Nuitee
A
Adam • couple • au
10
2026-03-13 • via Nuitee
A
Adam • family_with_children • au
8
2026-03-13 • via Nuitee
T
Thomas • solo_traveller • au
10
2026-03-12 • via Nuitee
M
Marni • couple • au
9
2026-03-12 • via Nuitee
B
Bryan • solo_traveller • ch
7
2026-03-12 • via Nuitee
L
Lauren • family_with_children • au
8
Pros:

Clean, comfortable and quiet

Cons:

Parking facilities wasn't option when booking and booked out

2026-03-11 • via Nuitee
W
Wesley • family_with_children • au
8
2026-03-11 • via Nuitee
N
Nicole • couple • au
8
2026-03-11 • via Nuitee
R
Rebecca • couple • au
10
Wonderful
Pros:

Great location and the Front Office Manager Eve is wonderful.

2026-03-10 • via Nuitee