Hyatt House Kuala Lumpur, Mont Kiara

Hotels
Hyatt House
8.6 (1310 reviews)
G-2 Arcoris, No 10, Jalan Kiara, Mont Kiara , Kuala Lumpur , my

Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Close to restaurants
Clean and comfortable rooms
Friendly staff
Good amenities
Cons:
Maintenance issues
Slow lift
Noise from sanitation pipes

Categories

Cleanliness
8.26
Guests appreciated the cleanliness of the room, though some mentioned issues with maintenance.
Service
9.03
Exceptional service highlighted by several guests, particularly the staff's proactive assistance.
Location
8.87
The hotel is conveniently located near shopping and transport options.
Room Quality
8.52
Rooms are spacious, well-maintained, and comfortable.
Amenities
8.45
Good amenities, although some mentioned a need for improvements like a better shower setup.
Value for Money
8.61
Generally perceived as good value, with comfort and service justifying the stay.
Food and Beverage
8.36
Compliments about breakfast, though some did not dine at the hotel.
Overall Experience
8.73
Overall satisfaction with the stay, with many planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:22

Property Description

City Views and Modern Comfort:
Enjoy stunning city views from your room equipped with modern amenities like a flat-screen TV, air conditioning, and a microwave.

Leisure and Wellness:
Take a refreshing dip in the outdoor swimming pool, work out at the fitness center, or unwind with a drink at the bar. Guests can also relax at the shared lounge or enjoy a game of billiards.

Convenience and Accessibility:
Start your day with a delicious breakfast offered at the aparthotel and stay connected with complimentary WiFi throughout the property. A car rental service and a business center are available for your convenience. Don't miss the chance to explore nearby attractions with ease, thanks to the paid airport shuttle service offered by the hotel.

Book now to experience a blend of luxury and convenience at Hyatt House Kuala Lumpur, Mont Kiara.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 13 years old and over stay for MYR 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs MYR 2 per hour.

Location

Guest Reviews

8.6
Based on 1310 reviews
Cleanliness: 8.26
Service: 9.03
Location: 8.87
Room Quality: 8.52
Amenities: 8.45
Value for Money: 8.61
Food and Beverage: 8.36
Overall Experience: 8.73
J
Johnson solo_traveller sg
9
Pros:

staff, room

2026-07-03 via Nuitee
G
Glenn couple my
9
2026-07-02 via Nuitee
A
AI LAN solo_traveller my
8
Comfortable stay
Pros:

The room is quite big and comfortable, perfect location and great service. Did not get to use their recreational facilities

Cons:

Water from shower leaks outside making the entire bathroom floor wet. Paying for parking.

2026-06-29 via Nuitee
H
hilfred_ho Solo travel Hong Kong
10
Top-notch and world-class hospitality at the HOUSE in KL
Pros:

Recently I had two very seamless and pleasant stays with Hyatt House Mont Kiara. What truly sets this property apart from the rest is its team of passionate and professional associates. Every one of them - from the doormen and concierge to the housekeepers and front office staff personnel - was exceptionally friendly, helpful, accommodating and attentive to details. They consistently went the extra mile to ensure that guests were comfortable, relaxed and well looked after. From the moment of entering into the hotel lobby all the way through checkout and departure, and from the courtesy suite upgrade to the thoughtful amenities setup, every aspect had been meticulously taken care of. To my big surprise, despite Hyatt House being a select-service brand of Hyatt, the level of servicing and guest-orientation they delivered even outperformed some other upscale full-service Hyatt properties in KL. GM Maria, Hotel Manager Aditya and their dedicated teammates (including TC, Raka, Aida, Wei Hui, Sharharia, Aan Singh etc.) made me constantly feel home and valued through highly personalised, genuine and meaningful interactions. From what I observed and experienced, they were also immensely committed to implementing continuing service refinement, facilities maintenance as well as rooms and amenities upkeep - to make the HOUSE a better place for all. Another big advantage was the location, with a wide array of dining options within easy reach to suit different culinary preferences. All in all, an impeccable experience from all angles. I would not hesitate to stay with Hyatt House Mont Kiara again on my future visits to KL for sure.

2026-06-28 via Tripadvisor
S
sarah couple ph
10
2026-06-28 via Nuitee
A
Andrew couple au
9
Very comfortable bedding and a nice breakfast in the morning in a chilled setting
Pros:

Close by to friends

Cons:

Can’t fault it

2026-06-27 via Nuitee
A
Adrian couple sg
8
Enjoyed my stay.
Pros:

It’s near 163 MK and there are many cafes, eateries within walking distance.

Cons:

It’s good.

2026-06-20 via Nuitee
S
SHINICHI extended_group jp
10
Pros:

全てが良かった。
部屋は広く、寝室の他にソファのある別室もついていた。
キッチンがあったのもGood.
朝食は種類が豊富でおいしかった。

Cons:

洗濯乾燥機も部屋についていたが、使い方が全く分からなかった。
ネットで調べたが、脱水ができず苦労した。

2026-06-17 via Nuitee
H
Hanizan couple my
10
Overall good
Cons:

Pillow and mattress

2026-06-12 via Nuitee
C
Caris couple sg
9
Wonderful and comfortable stay
Pros:

Super clean, spacious and comfortable room! Exceptional service from all the staff we met with.

Cons:

Nil

2026-06-12 via Nuitee
D
Daniel couple ae
8
2026-06-07 via Nuitee
Z
Zenos solo_traveller sg
9
2026-06-07 via Nuitee
L
Louise solo_traveller gb
9
2026-06-06 via Nuitee
M
Mohd Ashraf Fauzan family_with_children my
5
Considering the room rate, the overall experience did not provide good value for money.
Pros:

The swimming pool was clean and enjoyable.

Cons:

The breakfast quality needs improvement. The fried rice had a burnt smell, and the kuey teow was not very tasty.
In addition, the location of the water pipes inside the bathroom was inconvenient and affected the overall appearance of the room.
The bathroom amenities and utensils were also below expectations.

2026-06-05 via Nuitee
M
MUHAMMAD solo_traveller sg
9
2026-06-04 via Nuitee
C
Chiao yi solo_traveller tw
8
Pros:

地點佳

Cons:

浴室容易有排水溝味道

2026-06-02 via Nuitee
C
City vacation solo_traveller my
8
Family staycation
Pros:

Location n room size

Cons:

Proper toilet amenities, as they provide 2 sets of toothbrush only. Another is they hotel slippers as they remove them when we use it for one day only. Should have let us use it until we checked out as we were staying for 2 nights. Think of sustainability?

2026-06-01 via Nuitee
L
Loh family_with_children my
7
2026-06-01 via Nuitee
A
Aleksandra couple ru
10
Great save and clean!
Pros:

Amazing place!

Cons:

Nothing

2026-06-01 via Nuitee
G
Gyuan solo_traveller kr
10
2026-05-30 via Nuitee