Hyatt House Kuala Lumpur, Mont Kiara

Hotels
•
Hyatt House
8.6 (1223 reviews)
G-2 Arcoris, No 10, Jalan Kiara, Mont Kiara , Kuala Lumpur , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Close to restaurants
Clean and comfortable rooms
Friendly staff
Good amenities
Cons:
Maintenance issues
Slow lift
Noise from sanitation pipes

Categories

Cleanliness
8.26
Guests appreciated the cleanliness of the room, though some mentioned issues with maintenance.
Service
9.03
Exceptional service highlighted by several guests, particularly the staff's proactive assistance.
Location
8.87
The hotel is conveniently located near shopping and transport options.
Room Quality
8.52
Rooms are spacious, well-maintained, and comfortable.
Amenities
8.45
Good amenities, although some mentioned a need for improvements like a better shower setup.
Value for Money
8.61
Generally perceived as good value, with comfort and service justifying the stay.
Food and Beverage
8.36
Compliments about breakfast, though some did not dine at the hotel.
Overall Experience
8.73
Overall satisfaction with the stay, with many planning to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 10:22

Property Description

City Views and Modern Comfort:
Enjoy stunning city views from your room equipped with modern amenities like a flat-screen TV, air conditioning, and a microwave.

Leisure and Wellness:
Take a refreshing dip in the outdoor swimming pool, work out at the fitness center, or unwind with a drink at the bar. Guests can also relax at the shared lounge or enjoy a game of billiards.

Convenience and Accessibility:
Start your day with a delicious breakfast offered at the aparthotel and stay connected with complimentary WiFi throughout the property. A car rental service and a business center are available for your convenience. Don't miss the chance to explore nearby attractions with ease, thanks to the paid airport shuttle service offered by the hotel.

Book now to experience a blend of luxury and convenience at Hyatt House Kuala Lumpur, Mont Kiara.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    People 13 years old and over stay for MYR 150 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs MYR 2 per hour.

Location

Guest Reviews

8.6
Based on 1223 reviews
Cleanliness: 8.26
Service: 9.03
Location: 8.87
Room Quality: 8.52
Amenities: 8.45
Value for Money: 8.61
Food and Beverage: 8.36
Overall Experience: 8.73
D
Deniz • family_with_children • tr
9
perfect stuff
2026-03-06 • via Nuitee
M
Michael • family_with_children • ch
10
Pros:

Great Location, very friendly staff

2026-03-03 • via Nuitee
M
Michael • family_with_children • ch
10
Pros:

Very friendly staff

2026-03-03 • via Nuitee
D
Deniz • family_with_children • tr
10
2026-03-02 • via Nuitee
B
Bing K • couple • au
9
Convenience
Pros:

Location

Cons:

Nothing

2026-03-01 • via Nuitee
P
Pat • couple • sg
10
2026-02-13 • via Nuitee
L
Leanne • family_with_children • au
10
Pros:

Loved everything about our stay! Would thoroughly recommend.

2026-02-13 • via Nuitee
K
Kaori • family_with_children • jp
7
Good location
Pros:

There are so many stores and restaurants around the hotel. It's so convenient.

Cons:

The unit had a bathtub. But it couldn't drain and I requested that they would clean up and fix it. The receptionist accepted it but it was not repaired. In addition, I complained it when I checked out and the receptionist asked me my email address to send me a voucher for the next time. However, they never messaged me.

2026-02-12 • via Nuitee
J
James • solo_traveller • gb
10
Superb place to stay for business or pleasure
Pros:

Great location
also good that there were families holidaying - not just business people!

2026-02-10 • via Nuitee
S
Sui • extended_group • my
8
2026-01-29 • via Nuitee
M
Mohd Aza Izman • solo_traveller • my
10
2026-01-24 • via Nuitee
K
K26 SOUND HUNTER K26 • solo_traveller • jp
10
Pros:

Top floor bar

Cons:

Better location for cigarette smoker bad view

2026-01-23 • via Nuitee
Y
Yi Jung • couple • tw
5
The check-in process could definitely be improved.
Pros:

Location is good

Cons:

Stayed for two nights during a non-holiday period for MYR 1,345.16. The 50 m² room (including breakfast) felt a bit outdated. Check-in was a bit inconvenient, as the hotel required the booking family member’s passport, and we were only given one room key for two guests. Breakfast hours and location were not explained, and the TV didn’t work—we had to cast from our own device.

2026-01-23 • via Nuitee
J
Jathan Yeh Wei • couple • gb
10
2026-01-23 • via Nuitee
D
DSD • family_with_children • my
8
2026-01-22 • via Nuitee
H
Hoong Kim • extended_group • sg
10
2026-01-22 • via Nuitee
Y
YEONHO • extended_group • kr
9
2026-01-20 • via Nuitee
M
Marcus • couple • my
10
2026-01-20 • via Nuitee
S
Satinder Singh • solo_traveller • my
8
great location and stay in mont kiara
Pros:

great location

Cons:

room temperature can get warm at night

2026-01-20 • via Nuitee
D
Dr Kokila • family_with_children • my
10
2026-01-19 • via Nuitee