TownePlace Suites by Marriott Portland Beaverton

Menu needs some improvement.

The bed was comfortable and room was clean.

Friendly, helpful staff
Comfortable bed
Great kitchenette
Nice toiletries
Hot breakfast and good coffee
Clean

Nice and helpful staff. Clean hotel. Quiet. Free breakfast. Plenty of free parking…better than paying the high daily parking fees in Portland. Pool and exercise room…. Pool wasn’t open yet. About 15-20 drive to Portland. I would stay there again.

A great room provided for someone who has some disabilitie issues

I haven't left a review before, on this platform, created this account because of my current experience has been on of the worst i have ever had. We booked only two nights, that’s it. Night one did have issues; the side building door just next to our room, a tv remote that would not work proper so i gave up and didn't use the tv….side note it also had pixels out on the bottom right of the screen. I was able to get it on twice but the menu kept getting stuck. It wasn’t the remote because the front desk was able to use the remote to change channels on a tv in the lobby area. They had no one who could come to the room to help try and figure out the issue. We were told to unplug everything then retry it after a reboot. There were a couple of other smaller issues, but we were just going to deal with them.
Jump forward to night number two. I am woke up at 12:20ish am to a screaming child and slamming doors. And it continued for minutes. At first i thought it was above me and then i realized it was the room next to me. I confronted them. They had a female, male, child, and dog in the room. I asked them if there was a child in the room screaming. They said yes, she had fallen. She had been screaming, crying, and slamming things for over 5 minutes at this point. I then told them that they woke me up. I was dead asleep prior, and heard it over my tablet that was playing a movie on it, on the night stand in front of me.
I then went to the front desk and told them. He apologized and said they had just checked in. After midnight, with a young (sounding child). He then said they would probably settle down quickly. Side note: I am here at over a half hour later and I am still hearing slightly less loud screaming from the child, intermittent banging.
The male who saw me walking back from telling the front desk, having been walking to the parking lot confront me from afar stating they were on a trip. I responded that it was not an excuse.
You do not check into a room after midnight and make a huge ruckus that wakes the guests next to you….for almost a hour as i am trying this, and think it is OK. I am now wide awake, need to get up and get ready and packed early in the morning.
I will say overall, I do not understand how this hotel has high ratings. I found quite a few things lacking; the broken-ish TV, not great continental breakfast…McDonald’s rates higher than their breakfasts (lol), the lack of available staff in the evening to help with things, and a few other minor thigns. We had already decide the previous day that this would not be a place we would return to, nor recommend. This, though sent me over the edge. To have the guest adjacent making the noises be ok with continuing to make lots of noise after i confronted them is not ideal. To have the front desk also apologize and make excuses but nothing change. I am right now listening to the child screaming in the room.
I will say the rooms are clean, the staff we have dealt with are nice. I cannot comment on the other amenities like the pool, workout room, etc. because we did not use them. We were literally only here to sleep at night. So the sleeping environment was a huge thing for me, which was lacking.

I would have given this hotel a 5 star rating except for the TV not working properly. I have stayed at this hotel over 6 times and had different rooms each time so this is not one particular TV in one room. The selects from the remote are SO SLOW that you don't know if it is working. Sometimes you can't stream Netflix or select a particular channel. The BONVOY advertising seems to be the thing that is blocking use. It is so frustrating that I have just given up trying to watch the television.

Breakfast options. Dog friendliness.

Good assortment. Eggs were good

Very clean and friendly staff, got a double queen suit, kitchenette was perfect for us.