Sotetsu Fresa Inn Osaka Shinsaibashi

Hotels
•
Sotetsu Fresa Inn
8.7 (3488 reviews)
Chuo-ku Higashishinsaibashi 1-12-23 , Osaka , jp

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Clean
Cons:
Small rooms
Concerns about cleanliness
Price consideration

Categories

Cleanliness
8.34
Some concerns about the cleanliness of pillows and bedsheets were mentioned.
Service
9.31
The staff were consistently described as friendly and helpful.
Location
9.35
The hotel is well-located, close to major attractions and transport options.
Room Quality
7.8
Several reviews mentioned that the rooms are small, typical for Japanese hotels.
Amenities
8.83
Hotel provides various complimentary items and amenities.
Value for Money
8.29
Some reviewers felt that the price was high for the room sizes provided.
Food and Beverage
8.84
Breakfast was noted as enjoyable with a good variety of options.
Overall Experience
8.81
Generally positive experiences with a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 11:01

Property Description

Convenient Location
Located in the heart of Osaka's Chuo Ward, Sotetsu Fresa Inn Osaka Shinsaibashi is just steps away from major attractions like TKP Shinsaibashi Ekimae Conference Center and Nipponbashi Monument.

Comfortable Accommodation
Experience comfort in every corner with air-conditioned rooms, free WiFi, and modern amenities including a flat-screen TV and cozy bedding at Sotetsu Fresa Inn Osaka Shinsaibashi.

Exceptional Service
Our friendly staff fluent in English and Japanese are dedicated to ensuring your stay is memorable and hassle-free. Book now to enjoy all this and more at Sotetsu Fresa Inn Osaka Shinsaibashi.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 3488 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 8.81
璿馨 • couple • tw
10
2026-07-04 • via Nuitee
N
Natalia • solo_traveller • br
10
2026-07-04 • via Nuitee
J
JUNKO • couple • jp
8
2026-07-03 • via Nuitee
L
Luis Francisco • solo_traveller • br
10
Excelente hotel para hospedar em Osaka
Pros:

Boa localização, próximo do Dotombori, metrô.
Café da manhã bom.... com excelente atendimento da Sra Shimase, muito cordial e atenciosa.
Quarto muito confortável.

2026-07-03 • via Nuitee
F
Francesca • family_with_children • us
10
2026-07-03 • via Nuitee
E
Elizabeth • solo_traveller • us
8
Very comfortable for Japan hotel standards
Pros:

Excellent staff, great breakfast, location, and very clean

Cons:

Room is small

2026-07-01 • via Nuitee
黃 • solo_traveller • tw
7
整體來說非常好
Pros:

早餐區的阿姨每天都很有精神而且很清切非常謝謝她

Cons:

房務人員非常認真的打掃，但屋子還是會有一點點的味道（些微

2026-06-30 • via Nuitee
J
JUN-HUA • solo_traveller • tw
10
Location, location, location
Pros:

The location. It’s near the Metro transportation and located in the city center, so it’s very easy to assess any corner of Osaka.

Cons:

Nothing comes into my mind

2026-06-30 • via Nuitee
C
Chih Ling • extended_group • tw
9
性價比算好
Pros:

地點好

Cons:

員工服務態度偏冷淡

2026-06-29 • via Nuitee
X
XIAOJUN • solo_traveller • cn
8
整天良好 继续努力提高
Pros:

地理位置很好 交通方便

Cons:

卫生环境需要提高
四个枕两个有异味

2026-06-29 • via Nuitee
皓 • couple • tw
10
2026-06-28 • via Nuitee
L
LIM • family_with_children • sg
7
Value for money and well kept room from cleaners.
Pros:

Location, location and location.

Cons:

Space was small. No space for large luggage.

2026-06-25 • via Nuitee
C
Carolyn • couple • au
7
Good hotel
Pros:

Great location near subway, restaurants and shops - close to the busy areas but far enough away to be quiet; nice staff, comfortable bed.

Cons:

Room might be squashy for two people but fine for one as there’s not much space for luggage etc. The window had frosted glass so no view at all, even though it was just an alley.

2026-06-25 • via Nuitee
W
wanling • couple • tw
8
Pros:

自由行友善！有洗烘衣機，微波爐。
女性友善，備品～有面膜、護髮膜

2026-06-25 • via Nuitee
K
Koudai • solo_traveller • jp
10
2026-06-22 • via Nuitee
C
Chanel0324 • solo_traveller • tw
10
Pros:

離地下通道近，方便

Cons:

這次住宿三人房，一張加大雙人床跟一張沙發床，但沙發床只要動一下就發出吱吱聲，希望能改進！

2026-06-22 • via Nuitee
D
Devin • solo_traveller • ca
8
2026-06-21 • via Nuitee
安東 • solo_traveller • jp
1
2026-06-21 • via Nuitee
K
KUEIJU • couple • tw
8
2026-06-21 • via Nuitee
W
WAN TING • couple • tw
9
2026-06-20 • via Nuitee