Sotetsu Fresa Inn Osaka Shinsaibashi

Hotels
•
Sotetsu Fresa Inn
8.7 (3203 reviews)
Chuo-ku Higashishinsaibashi 1-12-23 , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Currency exchange
Non-smoking throughout
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Good amenities
Clean
Cons:
Small rooms
Concerns about cleanliness
Price consideration

Categories

Cleanliness
8.34
Some concerns about the cleanliness of pillows and bedsheets were mentioned.
Service
9.31
The staff were consistently described as friendly and helpful.
Location
9.35
The hotel is well-located, close to major attractions and transport options.
Room Quality
7.8
Several reviews mentioned that the rooms are small, typical for Japanese hotels.
Amenities
8.83
Hotel provides various complimentary items and amenities.
Value for Money
8.29
Some reviewers felt that the price was high for the room sizes provided.
Food and Beverage
8.84
Breakfast was noted as enjoyable with a good variety of options.
Overall Experience
8.81
Generally positive experiences with a few noted issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 11:01

Property Description

Convenient Location
Located in the heart of Osaka's Chuo Ward, Sotetsu Fresa Inn Osaka Shinsaibashi is just steps away from major attractions like TKP Shinsaibashi Ekimae Conference Center and Nipponbashi Monument.

Comfortable Accommodation
Experience comfort in every corner with air-conditioned rooms, free WiFi, and modern amenities including a flat-screen TV and cozy bedding at Sotetsu Fresa Inn Osaka Shinsaibashi.

Exceptional Service
Our friendly staff fluent in English and Japanese are dedicated to ensuring your stay is memorable and hassle-free. Book now to enjoy all this and more at Sotetsu Fresa Inn Osaka Shinsaibashi.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 3203 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 7.8
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 8.81
M
Maxence • couple • fr
8
Pros:

Positionnement excellent

Cons:

Chambre assez étroite

2026-04-18 • via Nuitee
C
Charlie • couple • ca
10
Parfait!! 😍
Pros:

Déjeuner incroyable !! Chambre petite, mais pleins de produits disponibles pour ce sentir bien 😌

Cons:

Rien

2026-04-18 • via Nuitee
V
vitaly • solo_traveller • de
9
Pros:

Das Hotel ist nah am Stadtzentrum,alle U-Bahn Stationen sind gut zu erreichen! Das Zimmer war sauber, komfortabel,es ist alles da,was man braucht!
Ein großes Lob an das Personal am Frühstücksbuffet,sehr aufmerksam und freundlich,uns hat das Frühstück sehr gut geschmeckt! Wir würden es gerne weiter empfehlen!

2026-04-18 • via Nuitee
D
Danilo Lunardi • couple • br
10
A equipe é extremamente atenciosa e o hotel é bem localizado.
Pros:

A equipe do hotel é extremamente atenciosa e muito educada. O hotel é confortável e está muito bem localizado, fica perto da estação de metro e de diversos comércios, inclusive restaurantes. Vou voltar com certeza!

2026-04-17 • via Nuitee
E
elena tosetto • solo_traveller • it
9
Pros:

Ottimo hotel in centro vicino a pochi minuti dalla metro. Camera un po' piccola (come da standard giapponese) ma buon letto e doppi cuscini. Colazione straordinaria con tutto!

2026-04-17 • via Nuitee
K
kazue • solo_traveller • jp
7
よく眠れた
Pros:

スタッフさんが丁寧に接してくれた

Cons:

ユニットバスの匂いが少し気になった
排水の匂いのような

2026-04-17 • via Nuitee
G
Greta • couple • hu
8
Nice location, if you won’t spend the day in the hotel, it’s perfect for sleeping.
Pros:

Location, amentities

Cons:

The smallest room we’ve had.

2026-04-17 • via Nuitee
M
Maria • extended_group • pt
7
2026-04-17 • via Nuitee
P
Phonnapha • couple • th
10
Pros:

ห้องใหญ่ระดับนึง เตียงนอนสบายมาก ห้องสะอาดดี ทีวีเป็นแบบสมาร์ทเข้ายูทูปได้

2026-04-17 • via Nuitee
J
Jeroen196311 • solo_traveller • th
10
Pros:

Friendly staff, clean and convenient. Staff always gave good advice and helped out.

Cons:

Room a bit small, no English tv channels.

2026-04-16 • via Nuitee
E
Elina • couple • pt
7
Boa estadia. Stand ok. Comodidades ok
2026-04-16 • via Nuitee
D
Doreen • couple • us
10
Stay here three times would come back again.
Pros:

Location for shopping, train station is nearby. Staff friendly.

Cons:

Everything was well satisfied nothing to complain about.

2026-04-16 • via Nuitee
G
García Giménez • solo_traveller • es
9
2026-04-16 • via Nuitee
M
Maria do Carmo • extended_group • pt
8
2026-04-16 • via Nuitee
S
Simon • solo_traveller • sg
8
Pros:

Location, cleanliness, facilities and attentive and friendly staff

Cons:

Pillows which are hard.

2026-04-15 • via Nuitee
Y
yuli patricia • solo_traveller • mx
10
Excelente ubicación
Pros:

Creo este hotel es perfecto por la ubicación, tienes muchos accesos hacía las líneas del metro y adicional caminando tienes cerca las icónicas calles de OSAKA. Cerca del hotel hay una tienda de conveniencia entonces eso también fue un plus.

2026-04-15 • via Nuitee
K
Khek • solo_traveller • sg
9
2026-04-15 • via Nuitee
G
Giuliana • solo_traveller • it
10
2026-04-15 • via Nuitee
K
Kanthee • extended_group • th
9
2026-04-15 • via Nuitee
楊濬超 • solo_traveller • tw
10
Pros:

Check in時櫃檯人員都好熱心
雖然英語交談時有遇到困難
但櫃檯馬上用翻譯機解釋
早餐用餐時印象尤其深刻
阿姨臉上滿滿的笑容
讓睡不飽的我立馬精神煥發
飯店地點離心齋橋站、長堀橋站都很近

Cons:

兩大一小的房型偏小
但還算舒適

2026-04-14 • via Nuitee