Hanoi Golden Hotel

Hotels
8.7 (991 reviews)
12 Ngo Gach, Hang Buom, Hoan Kiem , Hanoi , vn

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Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Small bathroom
Minor issues with hot water

Categories

Cleanliness
8.13
The room was clean and well-maintained, but some reviews mentioned the hallway being a bit strange.
Service
9.1
Staff were described as very friendly and helpful across multiple reviews.
Location
9.14
Location mentioned as fantastic, especially being quiet but central.
Room Quality
8.59
Rooms were generally large and comfortable, with a few mentions of minor issues.
Amenities
8.62
Good amenities like a hot shower and 24/7 reception were noted.
Value for Money
8.58
Value suggested by guests being satisfied with their stay and amenities.
Food and Beverage
8.63
No specific food and beverage mention, assigning standard quality for this hotel tier.
Overall Experience
8.8
Overall experience was very positive, with many guests stating they would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 10:29

Property Description

Convenient Location
Located in the heart of Hanoi, Hanoi Golden Hotel is a 2-star property near popular attractions like Hanoi Old City Gate and Thang Long Water Puppet Theater.

Modern Amenities
Guests can enjoy a comfortable stay in well-equipped rooms featuring a flat-screen TV, free toiletries, and free WiFi. The hotel also offers conveniences such as a 24-hour front desk and airport transfers.

Nearby Attractions
Explore the city easily with Hoan Kiem Lake, St. Joseph Cathedral, and Trang Tien Plaza just a short distance away. Don't miss the chance to experience the best of Hanoi at Hanoi Golden Hotel.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.7
Based on 991 reviews
Cleanliness: 8.13
Service: 9.1
Location: 9.14
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.58
Food and Beverage: 8.63
Overall Experience: 8.8
J
Janne • couple • de
8
Super Lage, schönes Zimmer und super Personal
Pros:

Sehr nettes Personal, gute Lage, gutes Zimmer

Cons:

Zimmer nicht so gemütlich z.B. ein kleines Licht am Bett wäre noch schön, aber alles keine Probleme

2026-03-14 • via Nuitee
E
Eric • family_with_children • fr
7
Hôtel bien situé
Pros:

Petit hôtel bien situé dans le quartier des 36 corporations. Personnel très accueillant. Ascenseur.
Un bon rapport qualité-prix pour petits budgets.
Hôtel adapté à un court séjour.

Cons:

Chambre et salle d'eau exiguës et peu lumineuses.

2026-03-13 • via Nuitee
M
Megan • family_with_children • gb
8
Pros:

It had a little balcony which was lovely. It was off the main road, slightly more quiet which was lovely.

Cons:

The shower did not get very warm and it was very small. Otherwise it was great.

2026-03-12 • via Nuitee
P
Pauline • family_with_children • be
7
Pros:

Staff were very friendly and helpful. Good for when you are on a budget and need a short stay. Nothing special.

Cons:

Only very small window. Narrow entry to hotel, we didn't have an issue but might be off-putting for some.

2026-03-12 • via Nuitee
M
Mahaut • family_with_children • fr
10
Everything was perfect :) great welcoming, sweet staff, clean room!
Pros:

Everything was perfect :) great welcoming, sweet staff, clean room!

2026-02-27 • via Nuitee
F
Francesco • solo_traveller • it
10
very nice room and very helpful staff
2026-02-27 • via Nuitee
C
CLEMENCE • extended_group • fr
1
Cons:

Chambre insalubre : énormément d’humidité dans l’air et sur le mobilier, climatiseur partiellement fonctionnel et pas de fenêtre à ouvrir. Nous y avons passé seulement quelques heures, un temps suffisant pour nous rendre malades (pbs respiratoires).

2026-02-24 • via Nuitee
N
Nina • couple • rs
8
2026-02-22 • via Nuitee
S
Shabnam • extended_group • az
8
Pros:

We stayed just 1 night and it was ok

2026-02-22 • via Nuitee
M
Minh Hoang • family_with_children • vn
10
2026-02-13 • via Nuitee
S
Serge • couple • ca
9
Would go back
Pros:

Section B were new rooms

Cons:

Stairs were a bit tricky in the rain.

2026-02-11 • via Nuitee
A
Anton • couple • ua
10
Pros:

Good for its price

2026-02-11 • via Nuitee
C
Carmen • extended_group • es
10
2026-02-08 • via Nuitee
H
Hien • family_with_children • au
10
Fantastic
Pros:

Location

Cons:

Budget hotel but thad it had all facilities.

2026-01-31 • via Nuitee
A
Alexandrina • family_with_children • ca
5
2026-01-31 • via Nuitee
T
Thomas • solo_traveller • gb
10
Pros:

A clean, modern room in the middle of the old town with helpful staff. I couldn’t ask for anything else

2026-01-26 • via Nuitee
E
Evangelia • couple • gr
7
2026-01-25 • via Nuitee
S
Steffanie • solo_traveller • gb
8
Pros:

Central location great helpful staff

Cons:

I had an issue my first room and had to be moved, but staff were very fast to react to find a solution.

2026-01-23 • via Nuitee
Q
que • family_with_children • vn
10
2026-01-22 • via Nuitee
D
Do • solo_traveller • vn
10
2026-01-20 • via Nuitee