Hope Street Apartments by CLLIX

Hotels
•
CLLIX Apartments and Hotels
7.9 (3187 reviews)
19 Hope Street , Brisbane , au

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Luggage storage
Soundproof rooms
See all facilities

Review Highlights

Pros:
Good location
Helpful staff
Clean amenities
Cons:
Issues with cleanliness
Noise from trains
Comfort issues with furniture

Categories

Cleanliness
6.86
Several reviews mention issues with cleanliness and maintenance, including dirty linens and mould.
Service
8.83
Service mentioned positively – helpful staff at reception.
Location
8.87
Location frequently praised; convenient for events and accessible to amenities.
Room Quality
7.32
Room quality varied; some reports of broken items and noise from outside.
Amenities
7.85
Amenities generally viewed positively, though there are comments about some lacking features.
Value for Money
7.81
Value is considered acceptable given the location despite some negative aspects.
Food and Beverage
7.36
No onsite dining options mentioned, which affects the score.
Overall Experience
8.33
Overall experiences varied, but many enjoyed their stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 03:35

Property Description

Luxurious Amenities
Hope Street Apartments by CLLIX offers a range of luxurious amenities including an outdoor swimming pool, fitness centre, and spa and wellness centre. Guests can unwind in the hot tub or sauna after a day of exploring the city.

Fully Equipped Units
Each unit at the aparthotel is thoughtfully designed with a living room, flat-screen TV, and a fully equipped kitchen. The kitchen includes modern appliances such as a dishwasher, oven, and microwave, making it convenient for guests to prepare their meals.

Convenient Location
Conveniently located less than 1 km from Queensland Performing Arts Complex and within walking distance to Brisbane Convention & Exhibition Centre, the property is an ideal choice for travelers interested in entertainment, riverside walks, and city trips.

Book now for a luxurious and convenient stay at Hope Street Apartments by CLLIX.

Important information:

Please note that there is a 3% charge when you pay with an American Express credit card. Please note that there is a 1.7% charge when you pay with a Visa or Mastercard credit card.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 25 per day.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

7.9
Based on 3187 reviews
Cleanliness: 6.86
Service: 8.83
Location: 8.87
Room Quality: 7.32
Amenities: 7.85
Value for Money: 7.81
Food and Beverage: 7.36
Overall Experience: 8.33
M
M • solo_traveller • au
9
2026-05-09 • via Nuitee
F
Frank • couple • au
9
2026-05-09 • via Nuitee
J
James • extended_group • au
9
Pros:

Everything except the WIFI; the afterhours check in procedure was very smooth

Cons:

WIFI connection was very confusing

2026-05-09 • via Nuitee
M
Mohammad • solo_traveller • au
10
2026-05-09 • via Nuitee
A
Austin • solo_traveller • au
8
It was relaxing
Pros:

I like the location how close everything thing is

Cons:

There’s a fee improvements that could be done on there property like updating broken things like handle to window and second bedroom aircon not working

2026-05-09 • via Nuitee
M
Margaret • couple • au
10
Pros:

It was great location and so comfortable

2026-05-08 • via Nuitee
N
Nellie • extended_group • au
5
Mediocre. Better placed out there
Pros:

It’s a good location and nice reception staff

Cons:

It was a little dirty. Show leaks. Not provided with some basics, such as shower cap, and soap was half empty. One tea bag was used

2026-05-08 • via Nuitee
S
Samuel • extended_group • au
8
Pleasant
Pros:

Location and easy to access

Cons:

The blinds had large gaps. Allowing early morning sun to come in and wake you up

2026-05-08 • via Nuitee
W
Warren • solo_traveller • nc
9
Pros:

Everything, the view on the city was beautifull

Cons:

Nothing

2026-05-08 • via Nuitee
B
Ben • family_with_children • au
7
Clean apartment, good location for eating out, but…
Pros:

The property was clean, facilities were good and the closeness to great places to eat.

Cons:

This is more just a problem with society in general but the group of homeless people that were living on the street around the entrance, one in particular, scared my wife and kids.

2026-05-08 • via Nuitee
P
Paule We • solo_traveller • de
8
Pros:

Sehr nette Mitarbeiter, Lage einfach Top und geräumig.

2026-05-08 • via Nuitee
P
Phillip • family_with_children • au
7
A nice apartment in an awesome location.
Pros:

We booked two rooms - a 1 Bedroom / 1 Bathroom and a 2 Bedroom / 2 Bathroom - for my wife and me, and for my son and his family. Both rooms were suitably sized and quite comfortable. The apartments are located within a short walk of the south bank cultural precinct, close to many bars, cafes and restaurants and about 600m from the South Brisbane train station and ferry wharf.

Cons:

Given that I booked two rooms for our family I was very disappointed that the rooms were not reasonably close to each other. We were allocated one on the 15th floor and the other on the 29th floor, an issue made worse by the fact that the elevators were key controlled, i.e. restricted access to your assigned floor only.
Our room on the 29th floor overlooked the elevated railway line, and the trains could be clearly heard at all hours of the day and night. Our room contained a washing machine and dryer in a small closed off area within the bathroom, which smelled really badly. We had to leave the balcony door and internal doors open to reduce the impact.

2026-05-07 • via Nuitee
D
David • family_with_children • au
2
Yeah na
Cons:

Apartment was incredibly hot, AC did not really work. Beds uncomfortable, linen super cheap. Microwave stunk of old chicken tikka

2026-05-07 • via Nuitee
W
Warren • solo_traveller • nc
9
Pros:

The view and all the appartment was very nice

Cons:

Nothing

2026-05-06 • via Nuitee
M
Marie • extended_group • au
9
We really enjoyed it. Will try to book it again soon
Pros:

Excellent location, views

Cons:

No mop to clean up a minor spill.
Asked reception to remove the extra bed but it wasn’t done.

2026-05-06 • via Nuitee
A
Amy • solo_traveller • au
2
Pros:

Location.

Cons:

Air con wasn't working, tried to get it fixed several times and no one came. Barely any cooking utensils as advertised.

2026-05-06 • via Nuitee
R
Robyn • couple • au
3
It was very disappointing. We were having a girls weekend away for my birthday and it was a very stressful time with the
Pros:

It was handy to the places we planned to visit.

Cons:

The key did not open the door, it had to be jiggled and sometimes that didn’t work, I was worried about coming back late and not be able to get into my room. I asked to have the room changed but was told they were 100%booked and that he would call a locksmith, which he did not do. The 2 tvs in the unit did not work and we could not log in to the wifi.

2026-05-05 • via Nuitee
N
Natalie • couple • au
3
Disappointing.
Pros:

Location was good and the staff were nice enough at check in.

Cons:

We were really disappointed with the state of the apartment. I wouldn’t necessarily say it felt clean. The bed was skewiff and looked like someone had just tucked the sheets on as quickly as possible, the entire apartment smelt bad when we walked in but the bathroom in particular was terrible. The toiletries in the bathroom looked like they hadn’t been cleaned or topped up in about 3 weeks and the entire apartment looked like it hadn’t been cleaned in the same amount of time. The mattress was terrible - extremely soft and barely any comfort on top. The pillows were even worse, too high and too firm to even sleep on. We were pretty appalled that this is what we got for paying over $300. This is the room we would expect from a $150 apartment. I really wouldn’t recommend someone to stay there.

2026-05-04 • via Nuitee
R
Richard • solo_traveller • au
7
A good option for exploring the cultural precinct for a couple of days.
Pros:

The check-in was very quick and efficient and I was really grateful for a complimentary upgrade to the two bedroom apartment. The property is very handy to the South Bank cultural precinct and West End.

Cons:

The apartment was not clean, with food debris visible on the kitchen bench top and hairs on the tiled floor. Window glass was also quite dirty.

2026-05-04 • via Nuitee
B
Breeanna • extended_group • au
10
2026-05-03 • via Nuitee