Sunsega Hotel

Hotels
•
Independent
6.4 (13 reviews)
no 2 jalan perai utama 1, taman perai utama, Perai, penang, 13700 , Perai , MY
60-167242672

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Facilities

Free WiFi
24-hour front desk
Terrace
Wheelchair accessible
Elevator
Limo or town car service available
Smoke-free property
Grocery/convenience store
Free area shuttle
Ferry terminal shuttle (surcharge)
See all facilities

Review Highlights

Cons:
Room was not comfortable

Categories

Cleanliness
3.68
The room was not comfortable; this suggests issues with cleanliness.
Service
7.65
Standard quality for this hotel tier.
Location
7.19
Standard quality for this hotel tier.
Room Quality
3.64
The room was not comfortable; this impacts room quality.
Amenities
8.17
Standard quality for this hotel tier.
Value for Money
6.63
Standard quality for this hotel tier.
Food and Beverage
8.18
Standard quality for this hotel tier.
Overall Experience
6.05
The overall experience reflects multiple mixed sentiments.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:29

Property Description

Amenities for Your Comfort
Enjoy the convenience of complimentary wireless internet and a hair salon. The complimentary area shuttle makes exploring nearby attractions effortless.
Convenient Services
Benefit from limo/town car service, dry cleaning/laundry services, and a 24-hour front desk. A ferry terminal shuttle is also available for a surcharge.
Comfortable Stay
Relax in one of the 22 air-conditioned rooms with Smart televisions and stay connected with free wireless internet. Refresh in the modern bathrooms with complimentary toiletries.

A stay at Sunsega Hotel immerses you in the heart of Perai, just minutes away from Penang Bird Park and Sunway Carnival Mall. Book now for a memorable experience!

Important information:

  • No pets and no service animals are allowed at this property.
  • Cashless payment methods are available for all transactions.
  • At check-in, guests must provide a record of full COVID-19 vaccination.
  • The COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 1 days prior to check-in.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Covid

    Minimum age for proof of COVID-19 vaccination requirement: 18

  • Covid

    Guests must provide proof of COVID-19 vaccination

See all policies

Location

Guest Reviews

6.4
Based on 13 reviews
Cleanliness: 3.68
Service: 7.65
Location: 7.19
Room Quality: 3.64
Amenities: 8.17
Value for Money: 6.63
Food and Beverage: 8.18
Overall Experience: 6.05
M
Melanie • partner
4
Pros:

the room was not comfortable

2025-09-19 • via Nuitee
M
Muhammad hafizi bin
8
Pros:

Ok

2023-05-17 • via Nuitee
V
Verified traveler
6
Location is a bit isolated
Pros:

Location kinda isolated, in industrial zone. Not near to food. Aged hotel though there are attempts to make it look nice. Good collection of books

2020-02-08 • via Nuitee
L
LEE • friends
8
Pros:

Water heater not hot

2019-08-12 • via Nuitee
V
Verified traveler • partner
4
Pros:

Aaaaaaaaaaaa

2019-07-13 • via Nuitee
D
Danny • partner
2
Pros:

Unfinished corridor, tv wasn’t functioning, for god sake water leak from the roof in the toilet at the beginning as night went on, the whole room is flooded from the roof leak. The water droplets is still ringing in my ears. I’ve seen bad hotels but this hotel is way on top of the chart. The hotel shouldn’t be in service mid construction. Worst hotel experience of my life.

2019-04-29 • via Nuitee
S
Samsul • self
10
Pros:

Value for money

2019-04-22 • via Nuitee
A
Abdul Mutalib
8
Nice place to stay
Pros:

Very good and relax, i love staying there

2018-12-27 • via Nuitee
V
Verified traveler
4
Not Satisfied At All
Pros:

The hotel is hard to find. The area feel not so safe, so quite. The room has no satellite TV and have to use like a game console to open channel we want to watch. The wifi is terribly slow! There are alcohol drink cans mean cleaner not properly clean the room. The toilet has many ants.

2018-12-03 • via Nuitee
V
Verified traveler
8
Pros:

The stay was comfortable and the reception was freindly

2018-11-30 • via Nuitee
C
CHUAN HIN
6
Pros:

FAIR

2018-11-06 • via Nuitee
V
Verified traveler
8
Pros:

Ok and enjoy it... Near to jetty ferry so easy for me

2018-10-30 • via Nuitee
V
Verified traveler
10
Pros:

Free shuttle service from Butterworth to hotel !!Great

2018-09-10 • via Nuitee