Hotel Galeria

Hotels
8.5 (1244 reviews)
Vía interamericana Santiago, Km 232.88 , Santiago , pa

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Excellent location
Cleanliness of common areas
Good food
Cons:
Noise disturbances
Inconsistent room quality
High prices for some services

Categories

Cleanliness
8.21
Reviews indicate cleanliness issues due to reports of noise and dissatisfaction with air conditioning.
Service
9.18
Many reviews highlight the friendliness and helpfulness of the staff, contributing to a positive experience.
Location
9.22
Guests frequently mention the excellent location as a strong point.
Room Quality
7.67
Feedback points to issues with room quality, including noise and lack of daylight.
Amenities
8.7
The amenities, such as the pool, were well-received, although some areas need improvement.
Value for Money
8.16
Some guests feel the price is high compared to the offered services.
Food and Beverage
8.21
Food quality received mixed reviews, with some suggestions for improvement in breakfast options.
Overall Experience
8.68
Overall experiences vary, but positives such as location and service help balance the negative feedback.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 07:45

Property Description

Garden Oasis and Modern Comforts

Relaxation and Recreation
Hotel Galeria offers an outdoor swimming pool, fitness center, and a shared lounge. Guests can unwind in the lush garden, enjoy a refreshing dip in the pool, or stay active at the fitness center.

Delightful Dining and Entertainment
Indulge in delicious meals at the on-site restaurant, or sip on cocktails at the bar. For those in the mood for entertainment, karaoke nights are a must-try experience at the hotel's vibrant atmosphere.

Book your stay at Hotel Galeria now to experience a perfect blend of tranquility, convenience, and entertainment.

Important information:

Please note that the property will provide breakfast tickets at check-in.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 1244 reviews
Cleanliness: 8.21
Service: 9.18
Location: 9.22
Room Quality: 7.67
Amenities: 8.7
Value for Money: 8.16
Food and Beverage: 8.21
Overall Experience: 8.68
M
Massiel • couple • pa
10
2026-03-12 • via Nuitee
A
Annette • family_with_children • pa
8
En general bien pero deberían limpiar mejor los Banco’s y poner las toallas de todos los huéspedes
Pros:

Eats bien

Cons:

Deberían limpiar mejor los banos

2026-03-05 • via Nuitee
A
Alexia • family_with_children • ca
8
Pros:

Convenient location, friendly staff, wonderful pool!

2026-03-03 • via Nuitee
R
Robert • couple • ca
2
2026-03-02 • via Nuitee
E
Edgar • couple • pa
10
2026-03-02 • via Nuitee
O
Orlando • family_with_children • pa
4
Mala experiencia con el desayuno
Pros:

La habitación, la ubicación, el estacionamiento, la mayoría del personal

Cons:

El domingo temprano fuimos a desayunar y el joven de la recepciín nos envió al salón de eventos porque el restaurante estaba cerrado, las mesas estaban sucias, el desayuno frio porque las bandejas no tenían mecheros para mantener la comida caliente. Ni siquiera habían quitado el proyector y los cables del piso de alguna reunión que se hizo allí. Había una sola chica que servía la comida y hacía todo. Desayuno escaso y simple para el precio que cobran. Los huespedes estaban molestos, no cabía mas gente y tuvieron que abrir el restaurante.

2026-03-02 • via Nuitee
M
Marcelo • solo_traveller • br
8
2026-02-28 • via Nuitee
G
Gary • couple • us
9
Good value for the price.
Pros:

The room was clean and comfortable. It is conviently located on the highway, so easy to find. The staff was friendly and helpful. Service in the restaurant was good.

Cons:

Meals were very affordable, but food was average. Not easy to drive into the front parking area due to heavy traffic on the highway and no left turn lane into the hotel. Our room was next to the pool, so noisy at night.

2026-02-27 • via Nuitee
S
Shona • couple • ca
9
Pros:

Very helpful staff and a lovely pool.

2026-02-27 • via Nuitee
L
Leydis • family_with_children • pa
10
Muy bien servicio
Pros:

La atención

Cons:

Lo lejos de la habitación a la recepción 🤣

2026-02-27 • via Nuitee
L
Lizbeth • family_with_children • pa
10
Excelente
Pros:

Me pude percatar que han mejorado el.sistema de tarjeta para abrir las puertas de las habitaciones. Otro punto también fue el de los productos de aseo personal tienen envases con más productos.

Cons:

No tengo comentarios

2026-02-25 • via Nuitee
V
Véronique • extended_group • fr
8
2026-02-23 • via Nuitee
I
Ian • solo_traveller • ca
8
Cheap and convenient place for stopover. Even with the couple of issues still a gods value $$
Pros:

This is a second independent facility of the main property. Most rooms have an exterior entrance. The on site restaurant has great local food and provides a limited free breakfast, however you may order more if you please. The pool is small but adequate and right outside our unit door. The price for this property was cheap.

Cons:

The part of the property we were booked in was around the back, down a little side street. Parking was limited and fortunately the property was not full. There was a noticeable Oder in the room,(303) like a strong bleach or chemical smell

2026-02-23 • via Nuitee
C
Cesar • family_with_children • pa
9
Muy Buena atencion.
Pros:

La calidad precio y su ubicacion.

2026-02-23 • via Nuitee
E
Elvira • family_with_children • pa
8
Pros:

Comodidad en las camas

Cons:

Había mucho que caminar para llegar a las habitaciones . con movilidad comprometidas
El personal de recepción debe ser más comprometido con el negocio

2026-02-22 • via Nuitee
A
Auxiliadora • family_with_children • pa
10
2026-02-22 • via Nuitee
A
Angela • family_with_children • ca
9
2026-02-12 • via Nuitee
J
John • family_with_children • pa
9
BUEN LUGAR PARA ESTAR EN FAMILIA
Pros:

LA UBICACIÓN Y LAS INSTALACIONES MUY BIEN TODO

Cons:

EL MENU DEL DESAYUNO FUE EL MISMO TODO LOS DIAS

2026-02-10 • via Nuitee
J
JOSE • solo_traveller • pa
9
Bien perooo
Pros:

Hotel comodo, muy fácil de conseguir el centro de Santiago, piscina grande, personal muy amable.

Cons:

Cuándo entramos a la habitación, había un intenso olor a naftalina y en cuanto al desayuno incluido, es un desayuno diferente al menú pagado. Si a mí me dicen que algo está incluido no debería haber distinción. Es mejor que no pongan el desayuno y que uno lo pague y que me den las cosas como son.

2026-02-10 • via Nuitee
A
Adam • couple • us
8
A good place to stay a night to break up a long road trip.
Pros:

Size of room.

Cons:

Confusing check in.

2026-01-31 • via Nuitee