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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Heating
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Terrace
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Family rooms
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BBQ facilities
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Ironing service
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Meeting/banquet facilities
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Car hire
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Sauna
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Dry cleaning
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Breakfast in the room
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Massage services
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Packed lunches
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Spa/wellness center
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Currency exchange
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Babysitting/child services
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Allergy-free room
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Kid meals
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Lockers
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Public transport tickets
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Kid-friendly buffet
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Evening entertainment
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Outdoor furniture
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Wine/champagne
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Airport drop off
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Airport pick up
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Fruits
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Steam room
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Strollers
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Smoke alarms
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Key access
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Food delivered to guest room
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CCTV outside property
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CCTV in common areas
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Face masks for guests available
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24-hour security
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Security alarm
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Walking tours
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Breakfast takeaway containers
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Key card access
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Bike tours
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Tour/class on local culture
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Live music/performance
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Themed dinner nights
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Happy hour
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Cooking class
Review Highlights
Categories
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Property Description
Luxurious Accommodation with Spectacular Views
Exquisite Dining and Relaxation Options
Convenient Location and Exceptional Service
Experience the epitome of luxury at La Sinfonía Citadel Hotel & Spa in Hanoi. Indulge in well-appointed rooms with private balconies and elegant decor. Start your day with a delicious buffet breakfast and end it with a refreshing drink at the rooftop bar overlooking the city. Unwind at the spa with a pampering treatment or relax in the steam room.
Located near popular attractions like Hoan Kiem Lake, this hotel offers easy access to the best of Hanoi. With a dedicated staff available 24/7, your every need will be taken care of seamlessly. Book your stay now and elevate your Hanoi experience at La Sinfonía Citadel Hotel & Spa.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.
Location
Guest Reviews
I recently stayed at La Sinfonia Citadel in Hanoi, and it was an absolutely fantastic experience. The hotel itself is impeccably clean and features a beautiful, unique design that immediately sets it apart.
The location is unbeatable. It is situated perfectly nearby all the main attractions, making it incredibly convenient to explore the city on foot. It’s especially close to the famous Hanoi Train Street, which is a massive plus if you want to easily grab a spot at a cafe and hunt for the train passing through—an absolute must-do!
However, what truly made this stay unforgettable was the staff. Everyone was incredibly friendly, but the receptionist and the cafe team deserve a special shoutout. They provided exceptionally tip-top service, consistently anticipating my needs and making sure I was completely taken care of throughout my stay. Their genuine attentiveness and awareness of anything I required made me feel completely at home.
I highly recommend La Sinfonia Citadel to anyone looking for a perfect stay in Hanoi!
This was the first time my partner and I visited Vietnam and this was the perfect first location. We absolutely loved Hanoi, especially this hotel. Here are a few things to note / our highlights:
- The hotel arranged for our private transfer to and from the airport. We paid the fee online before arriving in Hanoi. This took the stress out of our arrival.
- When we got to the hotel, we were greeted by the hotel’s friendly staff. As we checked in, we were given complimentary drinks and snacks.
- The hotel itself is gorgeous and was located next to everything you’d want to see: less than a 4 minute walk to train street, about 20 minutes walk to Hoan Kiem Lake, 20 minute walk from downtown, 20 minute walk to Temple of literature and so much more! It is also located on a calm street so you have time to warm up before exploring the busy streets of Hanoi.
- We had complimentary breakfast during our stay at the hotel’s restaurant. The food was delicious and very filling, which was perfect fuel for walking around Hanoi! There was also a beautiful panoramic view of the city.
- The room was very spacious and the bed was very comfortable. They gave us complimentary bottled waters each day housekeeping came. In the closet, there was a safe and plenty of space to hang things.
- The bathroom came stocked with body wash, lotion, shampoo and conditioner, as well as other toiletries such as razors, toothbrushes, shower caps, soap and more.
Would highly recommend staying here if you are coming to Hanoi! We will be back.
Out of expectations, very good service and staff also very kind. Especially Ms Trang she is very helpful
Will recommend to our friends.
Very comfortable rooms and helpful staff.
The staff were so helpful and accommodating, offering tips and sending us on our last day with a beautiful breakfast box to go for our morning journey to Ninh Binh. The welcome was exceptional, rooms very clean with all amenities. We were right near Train Street and many restaurant options.
Nothing
I had an amazing stay at this hotel and can't recommend it enough. The staff went above and beyond in every way, especially when I accidentally left my passport behind after checking out. They acted incredibly quickly and arranged to have it sent to the airport, which quite literally saved my trip. I am so grateful for their kindness, professionalism, and exceptional service.
A special thank you to Anna for her incredible help and care, whose quick response and willingness to go the extra mile made all the difference!
The location is also fantastic—it's within walking distance of the famous Train Street, making it easy to explore one of the city's most iconic attractions, there are also plenty of local food vendors and authentic eateries nearby.
If you're looking for a hotel with outstanding service, a convenient location, and genuinely caring staff, this is the perfect choice.
Good location, less than 10 mins from the attractions, spacious room, value for money
Its clean the staff are helpful
部屋の設備は行き届いていました。朝食もバリエーションがあり美味しかったです。
スタッフの皆さんも全員親切な方ばかり。飛行機の遅延で深夜（明け方？）の到着になりましたが、優しく対応頂きました。
主要な観光地もそこまで遠くなく便利でした。
しいて言えば外が見えない部屋だった分、部屋が少し暗めに感じた事くらい。
Services and staffs
N/A
الخدمة كانت رائعة واستثنائية، والموظفون في غاية اللطف والاهتمام. جعلوا إقامتنا مميزة جدًا بتفاصيلهم الجميلة وحسن تعاملهم. شعرنا بالترحيب والاهتمام طوال فترة إقامتنا. شكرًا من القلب لكل فريق الفندق ❤
لا يوجد، كانت تجربتنا رائعة جدً
Location and staff
Internal noise.
This hotel is a hidden gem for sure - staff and service is exceptional , rooms are clean , they have every amenity possible and I have slept superbly due to the “comfort factor”. The spa is great too and the breakfast was excellent catering to all tastes. Location for walking out is very good - train street a five minute walk and other sights in Old Quarter are easily walkable. Strongly recommend.
Service and breakfast were great, very friendly and helpful.
We had a room that was smelling to smoke during the night. When we told this to the reception, they were very helpful and tried everything to solve this problem, so the service of the staff was really good.
I had a fantastic stay here! The location is perfect, just a short walk to Pho 10, famous for its pho. Nearby is Train Street and the Old Quarter. However, the soundproofing could be improved; I could hear people opening and closing doors and even the rooftop bar. If you don’t mind the noise it’s a great place to stay!
It’s all great and food is good room cleaning
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