Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Customer service
Clean and comfortable rooms
Excellent location
Good breakfast

Categories

Cleanliness
10
Rooms were described as spotless and clean.
Service
10
Staff were consistently mentioned as helpful, friendly, and attentive.
Location
10
Convenient location close to attractions and restaurants.
Room Quality
10
Rooms were comfortable, spacious, and well-equipped.
Amenities
10
Good amenities including spa services and breakfast options.
Value for Money
10
Guests expressed satisfaction with what they received for the price.
Food and Beverage
10
Breakfast was positively reviewed, offering variety and good taste.
Overall Experience
10
Overall reviews indicate a highly positive staying experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:56

Property Description

Luxurious Accommodation with Spectacular Views

Exquisite Dining and Relaxation Options

Convenient Location and Exceptional Service

Experience the epitome of luxury at La Sinfonía Citadel Hotel & Spa in Hanoi. Indulge in well-appointed rooms with private balconies and elegant decor. Start your day with a delicious buffet breakfast and end it with a refreshing drink at the rooftop bar overlooking the city. Unwind at the spa with a pampering treatment or relax in the steam room.

Located near popular attractions like Hoan Kiem Lake, this hotel offers easy access to the best of Hanoi. With a dedicated staff available 24/7, your every need will be taken care of seamlessly. Book your stay now and elevate your Hanoi experience at La Sinfonía Citadel Hotel & Spa.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 4 years old stay for free when using an available cot.
    Children up to and including 4 years old stay for free when using an existing bed.
    Children from 5 years old to 10 years old stay for VND 460,000 per person per night when using an existing bed.
    People 2 years old and over stay for VND 460,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

10
Based on 870 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
C
cassl269 • Family
10
La Sinfonia Great Hotel
Pros:

I had a fantastic stay here! The location is perfect, just a short walk to Pho 10, famous for its pho. Nearby is Train Street and the Old Quarter. However, the soundproofing could be improved; I could hear people opening and closing doors and even the rooftop bar. If you don’t mind the noise it’s a great place to stay!

2026-06-27 • via Tripadvisor
4
410evany • Business
10
Great
Pros:

It’s all great and food is good room cleaning

2026-06-27 • via Tripadvisor
_
_N5196OG • Family
10
Good
Pros:

Location good rooms valuegood

2026-06-27 • via Tripadvisor
J
Jolanda • couple • nl
10
Luxe verblijf met geweldige prijs-kwaliteit.
Pros:

Het vriendelijke personeel, de locatie en het heerlijke bed.

2026-06-27 • via Nuitee
C
chialunl2026 • Business
10
Good quality
Pros:

Good service and nice quality!

2026-06-26 • via Tripadvisor
X
xinruh2026 • Friends getaway
10
Five stars
Pros:

We stay here for first time, room decorated so beautiful and cozy
Breakfast so delicious and more choice especially Pho
Staff friendly and helpful, Kyra so goood

2026-06-26 • via Tripadvisor
B
bhawanad2026 • Couples
10
Amazing stay
Pros:

Amazing hospitality. Very clean rooms

2026-06-25 • via Tripadvisor
S
Sammy5354 • Solo travel • Macau
10
Wonderful stay
Pros:

Ms. Linh Le leads a good team from restaurant with polite n nice welcome every time, her team is excellent snd caterour needs every time. Breakfast services very nice, especially the coffee.
Linh is very kind and professional.
Super fast checkin. Reception prepares well for me too, she is very nice, effective n hardworking.
Overall Experience Comment: All staff serving with excellent services.

2026-06-23 • via Tripadvisor
7
76siyuanf • Friends getaway
10
Nice experience
Pros:

We chose this accommodation for our trip, and its location is extremely convenient, very close to Train Street. There are all kinds of street snacks and coffee shops right outside the property.
The staff provided excellent service and helped us with our luggage. Since we were celebrating a friend’s birthday during the stay, they even prepared a small cake and some pleasant surprises for us. Overall, the service was absolutely fantastic.

2026-06-23 • via Tripadvisor
C
csmc2026 • Solo travel
10
Safe and Smooth
Pros:

I just this hotel for one night but I had a great time here. Everything in general was fine, no trouble during my stay.
The room was clean, lovely, they had my name on the welcome letter. That was so cute.
The staffs were friendly and attentive, shout out to all the staffs in front desk and the restaurant. They made my stay smooth and safe.
Highly recommended this hotel.

2026-06-21 • via Tripadvisor
G
Guide68164800033 • Couples
10
excellent
Pros:

everything is very good. You can have tasty pho at breakfast

2026-06-21 • via Tripadvisor
_
_M8263DG • Solo travel
10
Great
Pros:

Very good! The hotel style is very nice and beautiful

2026-06-21 • via Tripadvisor
Y
Y3061VQana • Friends getaway
10
Nice service
Pros:

The room and service were good, the staffs were welcomed and helpful. The AC abit noisy but generally was fine

2026-06-20 • via Tripadvisor
7
791wenj • Friends getaway
10
Great hotel
Pros:

Excellent experience. Everyone is so nice and friendly and helpful

2026-06-20 • via Tripadvisor
H
Happiness47952816278 • Couples
10
Good stay in Hanoi
Pros:

Everything perfect! Staffs are kind and polite

2026-06-20 • via Tripadvisor
6
623winterw • Friends getaway
10
A good hotel
Pros:

this location is really good, and service is good. And always have people to help open the door. The most good thing is decoration and you can take beautiful pictures here.

2026-06-19 • via Tripadvisor
S
sherryz768 • Friends getaway
10
good
Pros:

Good location and good service，will come next time.

2026-06-19 • via Tripadvisor
A
Alicja • couple • pl
9
Hotel w bardzo dobrym standardzie blisko dworca kolejowego
Pros:

Bardzo wygodny i dobrze utrzymany obiekt, przemiła obsługa. Na śniadaniu podano wyjątkowo dobrą zupę z wołowiną Hue!

Cons:

Pokój nie był dobrze wygłuszony - było słychać odgłosy z korytarza.

2026-06-19 • via Nuitee
L
Laurène • couple • fr
10
C’est l’hôtel à choisir pour un séjour à Hanoi ! Deuxième fois est tjrs conquise
2026-06-14 • via Nuitee
S
Suean • solo_traveller • my
10
2026-06-13 • via Nuitee