Sugar Business Hotel

Hotels
7.5 (212 reviews)
NH Bypass, Near INTUC Junction Nettoor, Maradu , Cochin , in

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Cons:
Cleaning issues
Limited breakfast options

Categories

Cleanliness
6.58
There were some cleaning issues which they have attended upon request.
Service
8.05
The staff were friendly and helpful.
Location
8.09
The location was highly regarded.
Room Quality
7.54
The rooms were spacious and clean.
Amenities
7.07
Basic amenities were provided, but some were lacking, such as bath gel.
Value for Money
8.03
Overall experience was good for the price paid.
Food and Beverage
7.08
Breakfast was good but limited in options.
Overall Experience
7.55
A generally good stay with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 13:23

Property Description

Luxurious Accommodation

Sugar Business Hotel, located in Cochin, offers a 4-star experience just 13 km from Kochi Biennale. The air-conditioned rooms with private bathrooms provide comfort and convenience for guests. Enjoy free WiFi, a flat-screen TV, and 24-hour room service during your stay.

Dining and Business Amenities

Start your day with a delicious continental or Full English/Irish breakfast at the hotel's restaurant. For business travelers, take advantage of the business center and car rental service. Additionally, unwind at the bar after a productive day.

Convenient Location

With Cochin Shipyard and Kerala Folklore Museum nearby, explore the local attractions easily. Benefit from airport transfers and free private parking during your stay. Book now for a memorable experience at Sugar Business Hotel.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: COK

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for Rs. 750 per person per night when using an existing bed.
    Children from 6 years old to 12 years old stay for Rs. 750 per person per night when using an available extra bed.
    People 13 years old and over stay for Rs. 1,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.5
Based on 212 reviews
Cleanliness: 6.58
Service: 8.05
Location: 8.09
Room Quality: 7.54
Amenities: 7.07
Value for Money: 8.03
Food and Beverage: 7.08
Overall Experience: 7.55
M
Mohammed Amin family_with_children in
10
2026-02-08 via Nuitee
J
JOSEPH family_with_children in
1
Unclean and no value for money!
Pros:

Accesibility to places

Cons:

The staff were non cooperative, acted like they dont know anything so that we wont ask more questions, the rooms were dirty both floor and bed, i found hair strands and stains on the bed.. hair strands looked like men's.

The make you pay extra for everything. Its originally very less to stay in such hotel compared to what they have put up here.. i know, coz i checked other near by ones.
With the money they loot we could get 5 star hotel from booking.com near to the place.. like marriot.

It was an extremely bad experience!

2026-01-27 via Nuitee
R
Rajakeerthi extended_group gb
9
2026-01-26 via Nuitee
D
DILIP family_with_children in
10
EXTRAORDINARY
Pros:

BREAKFAST,ROOM,SVICE/LOCATION

Cons:

LOUD MUSIC FROM NEIGHBORING CROWN PLAZA

2026-01-19 via Nuitee
A
Akhil Ananthakrishnan family_with_children ae
10
2026-01-08 via Nuitee
R
Rahim family_with_children in
3
Cons:

Not good

2026-01-03 via Nuitee
D
Deepa couple in
5
Will look for a better place next time.
Pros:

Location

Cons:

Front desk/reception staff need better training on hospitality.

2025-12-30 via Nuitee
V
vinothkumar family_with_children in
10
2025-12-22 via Nuitee
L
LESLIE family_with_children in
9
Pros:

More vigilant before assign the room.Ensure wash basin drain closet condition etc

Cons:

Rush at the reception counter.Allow them to sit and relax while printing the account settlement

2025-12-19 via Nuitee
R
Rowfee couple in
9
2025-11-25 via Nuitee
T
Teresa solo_traveller es
8
Correcto con personal muy amable
Pros:

El personal amable y las habitaciones justas de espacio pero bien.

Cons:

La música en el pasillo es muy cansina y molesta bastante en vez de relajar, que supongo que es lo que pretende.

2025-11-21 via Nuitee
S
SHANKAR couple in
8
2025-11-09 via Nuitee
D
Dheeraj couple in
10
2025-11-08 via Nuitee
R
Rabin couple in
9
2025-10-23 via Nuitee
A
Ali couple sa
6
2025-09-15 via Nuitee
S
sooraj couple us
8
2025-09-15 via Nuitee
B
Bob family_with_children nz
5
It served the purpose of a place to sleep for the night.
Pros:

Breakfast was good. Service not that great. Reception staff are good.

Cons:

Housekeeping standards a pretty basic

2025-09-15 via Nuitee
S
Sajid couple in
9
2025-09-09 via Nuitee
V
Vishnu couple in
7
2025-09-08 via Nuitee
A
Akhil Ananthakrishnan family_with_children ae
9
2025-09-03 via Nuitee