Hôtel Fleur de Lys Hazebrouck

Hotels
8 (81 reviews)
Avenue de Saint-Omer , Hazebrouck , fr

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Heating
Terrace
Garden
Soundproof rooms
See all facilities

Review Highlights

Pros:
Location convenience
Spacious and stylish rooms
Cons:
Issues with cleanliness
Breakfast quality and service problems

Categories

Cleanliness
7.21
Several reviews mentioned issues with cleanliness and maintenance of rooms.
Service
8.68
Most reviews indicated an acceptable level of service, though some experiences with access issues were noted.
Location
8.72
Location was frequently noted as convenient for events and attractions.
Room Quality
8.17
Many guests found the rooms spacious and well-decorated but noted some issues with lighting.
Amenities
8.2
Amenities were generally appreciated, with parking convenience highlighted.
Value for Money
7.66
Mixed comments on breakfast value; some felt it did not justify the cost.
Food and Beverage
7.21
Several reviews criticized the breakfast options and timing.
Overall Experience
8.18
General satisfaction stated despite certain drawbacks discovered in specific categories.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 22:44

Property Description

Charming Countryside Retreat

Individually Decorated Rooms: Enjoy a cozy stay in uniquely decorated rooms with modern amenities and garden access.

Continental Breakfast & Lounge Area: Start your day with a delicious breakfast and unwind in the inviting communal lounge.

Convenient Location & Free Parking: Explore the picturesque surroundings with easy access to nearby attractions and enjoy complimentary on-site parking.

Book now for a relaxing getaway at Hôtel Fleur de Lys Hazebrouck!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8
Based on 81 reviews
Cleanliness: 7.21
Service: 8.68
Location: 8.72
Room Quality: 8.17
Amenities: 8.2
Value for Money: 7.66
Food and Beverage: 7.21
Overall Experience: 8.18
K
Kris family_with_children gb
3
OK for a stop over but wouldn’t stay again.
Pros:

As a stop over it was OK to break up a long drive. Would not stay here again.

Cons:

Booked two rooms. One key opened both doors. Didn’t feel particularly safe.
Address followed took us to a small cul de sac quite far away from the hotel. Checked address before booking on Google maps street view, it was hard to tell but looked quiet. We wanted quiet. This is misleading. When you get here, you’re actually next to a karting track and a bowling alley. It seems like it’s done on purpose.
After almost 12 hours driving the 1500-2000 check in is also misleading. There’s nobody here. Just a phone number. Left a voicemail and it was not picked up for some time. Quite frustrating.
Didn’t feel particularly dirty but then it didn’t feel particularly clean. Room “A” was cleaner than room “B”. There was hair in the bath and sink, open shower gel in the bath. Also hair in the bed.
Breakfast is in the room when you arrive. It’s not bad but the pastry is rubbery.

2026-08-15 via Nuitee
M
Maypic53 solo_traveller fr
10
Établissement pratique et idéalement situé.
Pros:

Le confort et l'emplacement.

Cons:

Le manque d'information pour le petit-déjeuner à réserver avant l'arrivée...parce que personne à l'arrivée pour vous accueillir et réserver.

2026-08-08 via Nuitee
S
sebastien solo_traveller fr
9
2026-08-05 via Nuitee
B
Bruno solo_traveller fr
6
2026-08-05 via Nuitee
P
Ploscutanu solo_traveller be
10
Un sejur rapid dar foarte confortabil.
Pros:

E interesant că poți parca mașina în fața camerei,pare că ești în America 😊, și scapi de căratul bagajelor pe distanțe lungi sau pe scări.

Cons:

Totul a fost bine.

2026-07-13 via Nuitee
A
Alexander solo_traveller at
10
Pros:

Quiet, comfortable + AC

2026-07-12 via Nuitee
S
Stephen solo_traveller gb
4
Very poor
Pros:

It had good air con

Cons:

Location
No staff
No bar
No restaurant
Just like a prison camp.
Rubbish pre prepared breakfast items

2026-07-12 via Nuitee
S
Sogonie Koivogui solo_traveller be
10
2026-07-12 via Nuitee
J
Jean Philippe couple fr
8
2026-07-02 via Nuitee
J
Jacky couple fr
7
2026-06-24 via Nuitee
P
Peter solo_traveller nl
4
vreselijk
Pros:

Ontbijt stond al klaar voor de volgende dag!

Cons:

Onbijt

2026-06-22 via Nuitee
T
Téo couple fr
8
2026-06-22 via Nuitee
M
Michelle solo_traveller gb
5
Pros:

The location, parking and size of room

Cons:

No reception, hard to get into premises. No clear instructions.

Dirty outside rooms

A little more care would be valuable

2026-05-31 via Nuitee
G
Geoffrey solo_traveller fr
8
2026-05-26 via Nuitee
S
Sabrina solo_traveller fr
10
Pros:

Très confortable, et petit déjeuner très copieux, bien situé pour le tournoi de foot de mon fils..

2026-05-16 via Nuitee
T
Theo family_with_children fr
10
2026-05-07 via Nuitee
N
Nicole solo_traveller fr
10
2026-05-03 via Nuitee
M
Michel couple fr
5
Pros:

Le style est déroutant passé le sas. La grande chambre avec baie vitrée sur un coin verdure est agréable .l entrée et la pise à disposition d un frigo ,d une cafetière et d un micro onde est un plus. La literie est bonne.acces est facile et le stationnement prévu pour chaque chambre.

Cons:

L hôtel mériterait un coup de propre ,la chambre n' a pas été correctement nettoyée : bouteille d' alcool vide dans le bureau ,insectes mort et toiles d' araignée derrière le frigo et les toilettes.. le sèche serviette nécessiterait un bon lavage .. ainsi que la baie vitrée
Le principe du petit déjeuner est sympa mais le pain et la viennoiserie sont déposés la veille...

2026-04-28 via Nuitee
L
Laura couple fr
10
Bien
Pros:

Tout

Cons:

Rien

2026-04-27 via Nuitee
C
charles antoine couple be
8
pratique pour une nuit
Pros:

l'ensemble de l'hôtel est pratique pour une nuit

Cons:

le petit déjeuner est complet, mais la boulangerie est de la veille et donc pas très digeste

2026-04-26 via Nuitee