Hotel Bel Air

Hotels
5.9 (59 reviews)
13800 Bellaire Boulevard , Houston , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Fax/photocopying
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Clean restrooms
Clean bed
Cons:
Unwelcoming staff
Outdated facilities

Categories

Cleanliness
5.06
The restrooms and bed were the only positive things that were clean.
Service
5.53
The staff is not very welcoming.
Location
5.57
Standard quality for this hotel tier.
Room Quality
4.92
You can tell this was either a Scottish inn they tried to renovate but is still outdated.
Amenities
7.05
Standard quality for this hotel tier.
Value for Money
7.01
Standard quality for this hotel tier.
Food and Beverage
7.06
Standard quality for this hotel tier.
Overall Experience
5.03
Not a very positive experience overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 14:03

Property Description

Convenient Location
Hotel Bel Air is strategically situated in Houston's vibrant Chinatown district, close to popular attractions such as Constellation Field, CityCentre Plaza, and Smart Financial Centre.

Comfortable Accommodation
Our 2-star hotel offers air-conditioned rooms with modern amenities including a flat-screen TV, free WiFi, and a private bathroom with complimentary toiletries. Guests can also enjoy a seating area and a fridge in every room.

Helpful Services
With a 24-hour reception, Hotel Bel Air ensures guests receive assistance and information to explore the area conveniently. Plus, the proximity to key landmarks like Waterwall Park and The Galleria Houston adds to the overall appeal.

Book your stay at Hotel Bel Air now for a memorable Houston experience!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible on site (reservation is needed).

Location

Guest Reviews

5.9
Based on 59 reviews
Cleanliness: 5.06
Service: 5.53
Location: 5.57
Room Quality: 4.92
Amenities: 7.05
Value for Money: 7.01
Food and Beverage: 7.06
Overall Experience: 5.03
B
Benson couple us
4
2026-06-20 via Nuitee
P
Patrick solo_traveller us
5
2026-05-12 via Nuitee
A
Anderson solo_traveller us
7
2026-04-01 via Nuitee
M
Miya partner
4
Pros:

The restrooms and bed were the only positive thing I can say was clean. You can tell this was either a Scottish inn they tried to renovate but is still outdated. The staff is not very welcoming

2025-09-14 via Nuitee
R
Roman young couple us
7
Good
2025-05-31 via Nuitee
H
Hien
2
Worst experience ever . Motel ran by criminals
Pros:

The pictures I uploaded some of the items I was forced to leave behind at the hotel because they refuse to let me pay and extend my reservation for another day because I need extra time to pack up everything efficiently and just move all my things out of the hotel I was traveling with love items. I had a lot of things I could not move out in the one hour time. They allow me to move everything out and I have to leave the premises or they kick me out of the hotel refuse to extend my roof for one day. I just needed the time to move my things out. I didn’t need to stay really I just want time so I can pack up and take all my belongs it belong to me so I was forced to leave everything behind because there’s no way for me to load up everything I had to pack up everything and get in my car and leave so I left with everything I could not take with me which they stole most of the items that were a value and dumped all my floating next to the trashcan for me to pick up pieces of my belong that they don’t want to steal, and they took everything like all the suitcases you see in the picture of all gone out of items that was in the suitcase are on the floor. I would never recommend anybody stay at this dump hotel. The owner is just evil I offered to pay for another days roommate just so I can move out and he said no he gave me one hour after checkout time because I wasn’t ready by time to check out. I was ready to tell him I want to extend so I can check out on time

2025-03-19 via Nuitee
M
Mike
6
Pros:

The area is shady tobsay the least. A hooker walking through the parking lot doesn't set a very good vibe. The room is visually clean, but smells. I wouldn't plan to stay here in the future.

2025-02-07 via Nuitee
N
Neil family
6
Pros:

Please fix the toilet, paper holder, wall outlet

2024-09-23 via Nuitee
A
Alexander
6
Pros:

Room was nice

2024-08-17 via Nuitee
D
Daisy family with young children us
6
Pleasant
Pros:

Room had a fridge and microwave

Cons:

The room light was broken

2024-08-15 via Nuitee
S
Stella young couple us
10
Exceptional
2024-08-01 via Nuitee
S
Sulma family_with_children
8
Pros:

Convenient

2024-07-20 via Nuitee
D
Drb56 solo traveller us
4
Disappointing
2024-07-13 via Nuitee
A
Antavion’s
10
Pros:

Loved it

2024-07-05 via Nuitee
N
Ngoc-huyen young couple ca
2
The day we leave, police came to look for the thefts… i don’t know exactly but not recommend this hotel
Pros:

Room is large with suite but not clean , water is stuck in the sink, it’s supposed to have the breakfast in the morning but nothing!!!
Staffs don’t speak English
Towels were not good enough

Cons:

Not clean and water stuck in the sink

2024-06-25 via Nuitee
D
Delvience
4
Pros:

It was cool fr

2024-05-20 via Nuitee
A
ALBA family
6
Pros:

AL PERSONAL LES FALTA MAS PERSONALIDAD PARA ATENDER A LOS CLIENTES

2024-05-19 via Nuitee
H
Hao young couple us
6
Pleasant
2024-05-01 via Nuitee
L
Linh review category business travellers us
8
Very good
2024-03-09 via Nuitee
C
Christopher
2
Pros:

Paid for a room and wasn’t given one and was denied refund

2024-03-06 via Nuitee