Best Western Plus Waller Hotel

Hotels
Best Western Plus
10 (477 reviews)
19720 Stokes Rd , Waller , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Cleanliness
Helpful Staff
Good Location
Breakfast Quality
Cons:
Noise Issues
Cleanliness Concerns
AC Problems

Categories

Cleanliness
10
Some complaints about hair in the bathroom and bed sheets causing skin issues.
Service
10
Staff were reported as very helpful and polite.
Location
10
Conveyed as convenient for nearby attractions.
Room Quality
10
Issues with noise from AC and thin walls, though the rooms are generally clean.
Amenities
10
Provided essentials but some guests mentioned the AC and lack of fridge and microwave in some rooms.
Value for Money
10
Some guests felt the price was higher than expected given the issues faced.
Food and Beverage
10
Breakfast received positive mentions for quality and variety.
Overall Experience
10
Mixed reviews with some positive experiences overshadowed by concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 09:09

Property Description

Outdoor Swimming Pool and Fitness Centre
Enjoy a refreshing dip in the outdoor swimming pool or keep up with your fitness routine at the on-site fitness centre.

Complimentary Full Hot Breakfast and Business Centre
Start your day right with a delicious full hot breakfast included with your stay. Take advantage of the business centre for any work needs during your visit.

Convenient Location and Nearby Attractions
Located near Prairie View A and M University, Zuby Park, and Houston Premium Outlet Mall, our hotel offers easy access to popular attractions. Plus, George Bush Intercontinental Airport is just a short drive away for added convenience.

Book your stay at Best Western Plus Waller Hotel for a relaxing and convenient experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is not possible).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

10
Based on 477 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
4
40fb61b6275b71d808d474ffa8482eac couple us
10
2026-04-18 via Nuitee
F
f910cd47403672f891e540b095b881f8 solo_traveller at
8
Cons:

Das Hotel hat leider sehr unangenehme Gerüche. Schade das sich kein Fenster öffnen lässt.

2026-04-16 via Nuitee
H
Humphries couple us
9
Want disappointed at all.
Pros:

Location was good.
Didn’t eat breakfast
Staff was friendly

Cons:

Everything was okay

2026-04-11 via Nuitee
A
Abelardo family_with_children us
9
it was a great experience
Pros:

the breakfast was amazing

2026-04-08 via Nuitee
D
Debbie couple us
10
Great
Pros:

All was great

Cons:

Nothing

2026-04-05 via Nuitee
T
Tiffany couple us
10
Great place to stay for the night
Pros:

Very clean hotel, comfortable room, good breakfast, friendly staff. Close to highway. Like the early check in/ late check out option. We enjoyed our stay.

2026-04-01 via Nuitee
C
Clyde family_with_children us
3
Pros:

The building was well kept

Cons:

The bed was the worst, did not sleep well at all. The mattress was in horrible condition. Extremely uncomfortable bed the owner of the facility has the to change something when it comes to having mattresses.

2026-03-30 via Nuitee
C
Clyde family_with_children us
1
2026-03-30 via Nuitee
1
15 family_with_children us
10
2026-03-30 via Nuitee
L
LaTasha couple us
10
Amazing stay!
Pros:

Very clean, amazing breakfast, very friendly and accommodating staff.

2026-03-26 via Nuitee
G
Gerald Williams Jr family_with_children us
9
Pros:

All the staff was so nice

Cons:

N/A

2026-03-23 via Nuitee
F
Frazier family_with_children us
9
2026-03-04 via Nuitee
L
Latisha couple us
10
2026-02-28 via Nuitee
E
Emily extended_group us
9
2026-01-20 via Nuitee
G
Gilbert couple us
10
Pleasant, inviting, comfortable,( awesome, clean!) perfect location and well fed and courteous perso
Pros:

Excellent! Waffles, bagels, eggs, bacon, cereal, choice bread, yogurt, variety latte coffees, juice various kinds of, and yogurt. Milk , chocolate milk. Thanks!

Cons:

Nothing to be noted!

2026-01-19 via Nuitee
E
Elliott couple us
10
Your hotel is located well for our visits to family in the area. We enjoyed our time there.
Pros:

Breakfast was excellent- better than most hotel’s offer.

Cons:

Cost was a bit higher than I expected. And the explanation from the front office attendant wasn’t clear.

2026-01-19 via Nuitee
J
Juan family_with_children us
10
2026-01-19 via Nuitee
A
Alesha family_with_children us
9
Great property
Pros:

Very clean facility

Cons:

The bed was not as comfortable as I had hoped.

2026-01-19 via Nuitee
L
Leonard couple us
7
Pros:

The breakfast was great. Staff friendly and helpful.

Cons:

Floor was quite dirty.

2026-01-19 via Nuitee
D
Dawson solo_traveller us
9
2026-01-19 via Nuitee