Holiday Inn Express & Suites Dallas Frisco NW Toyota Stdm by IHG

Hotels
Holiday Inn Express
8.6 (708 reviews)
9444 Frisco St , Frisco , us

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Convenient location
Clean rooms
Friendly staff
Cons:
Poor room maintenance
Breakfast availability issues
Bad odors in some rooms

Categories

Cleanliness
8.28
There were mentions of cleanliness, but also some complaints that impacted the overall perception.
Service
9.05
General sentiment indicated good service, with some exceptions noted.
Location
9.09
Many reviews highlighted the convenience of the location as a major pro.
Room Quality
8.04
There were issues mentioned about room maintenance and amenities that lowered the score.
Amenities
8.37
Mixed feedback on amenities, particularly related to breakfast availability.
Value for Money
8.53
While some felt it was overpriced, others saw it as reasonable for the offerings.
Food and Beverage
8.78
Breakfast was frequently praised despite a few negatives.
Overall Experience
8.65
Generally positive experiences reported, despite a few significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:05

Property Description

Convenient Location
Located in Frisco, just 32 km from Historic Downtown Plano, Holiday Inn Express & Suites - Frisco NW Toyota Stdm offers easy access to nearby attractions and the airport.

Modern Amenities
Enjoy a range of amenities including a seasonal outdoor pool, fitness centre, and free WiFi throughout the property. Perfect for leisure and business travelers alike.

Nearby Attractions
Explore popular destinations like Highland Park Village and Southern Methodist University just a short drive away. Make the most of your stay at Holiday Inn Express & Suites - Frisco NW Toyota Stdm.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.6
Based on 708 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.37
Value for Money: 8.53
Food and Beverage: 8.78
Overall Experience: 8.65
K
Katerina couple us
10
Courteous staff, clean hotel and very good breakfast
Pros:

Tracey the front desk clerk was great. I encountered a problem at check in and she handled it promptly and professionally. The room and hotel was very clean.

Cons:

The parking was a little weird

2026-03-26 via Nuitee
M
Michaela family_with_children us
10
2026-03-25 via Nuitee
G
Glenn family_with_children us
9
Excellent
Pros:

Good

Cons:

Na

2026-03-25 via Nuitee
W
Williams solo_traveller us
10
2026-03-22 via Nuitee
C
Clyde couple us
6
2026-03-08 via Nuitee
L
Louise couple us
8
2026-03-08 via Nuitee
S
Sharon family_with_children us
10
2026-03-07 via Nuitee
M
Michelle family_with_children us
9
The price for one night was a lot I guess that is common for the area, it is a good location felt safe and it was quiet.
Pros:

Location, cleanliness

Cons:

We were in town for the cheer competitions, we couldn’t take advantage of the breakfast offered as it didn’t begin until 7 and was told they were running behind we needed to leave before then so we did not get to take advantage of that option.

2026-03-07 via Nuitee
D
Donald solo_traveller us
8
2026-03-06 via Nuitee
A
Allison family_with_children us
1
It was awful
Pros:

Nothing

Cons:

It wasn't clean. Things were broken.

2026-03-04 via Nuitee
R
Robert couple us
10
Great service
Pros:

Nice

Cons:

All good

2026-03-03 via Nuitee
F
Fernando family_with_children us
10
2026-03-03 via Nuitee
J
Janey family_with_children us
10
2026-03-02 via Nuitee
R
Rhonda extended_group us
10
Verugood
Pros:

Very clean and quiet

Cons:

Parking inconveient

2026-03-02 via Nuitee
J
Jessica family_with_children us
9
2026-02-26 via Nuitee
L
Lance family_with_children us
10
2026-02-24 via Nuitee
T
tyquisha family_with_children us
8
Overall 8/10 WiFi wasn’t staying connected and the breakfast was not a big hit
Pros:

The room was super clean

Cons:

The breakfast

2026-02-23 via Nuitee
S
Sherri couple us
10
2026-02-22 via Nuitee
K
Kamal couple bd
8
2026-02-13 via Nuitee
R
Ricky couple us
7
Pros:

Bed was comfortable-roomy

Cons:

Not much going on-limited food options

2026-02-12 via Nuitee