Holiday Inn Express & Suites Dallas Frisco NW Toyota Stdm by IHG

Hotels
•
Holiday Inn Express
8.6 (771 reviews)
9444 Frisco St , Frisco , US
+1 972-731-2000

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Convenient location
Clean rooms
Friendly staff
Cons:
Poor room maintenance
Breakfast availability issues
Bad odors in some rooms

Categories

Cleanliness
8.28
There were mentions of cleanliness, but also some complaints that impacted the overall perception.
Service
9.05
General sentiment indicated good service, with some exceptions noted.
Location
9.09
Many reviews highlighted the convenience of the location as a major pro.
Room Quality
8.04
There were issues mentioned about room maintenance and amenities that lowered the score.
Amenities
8.37
Mixed feedback on amenities, particularly related to breakfast availability.
Value for Money
8.53
While some felt it was overpriced, others saw it as reasonable for the offerings.
Food and Beverage
8.78
Breakfast was frequently praised despite a few negatives.
Overall Experience
8.65
Generally positive experiences reported, despite a few significant issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:05

Property Description

Convenient Location
Located in Frisco, just 32 km from Historic Downtown Plano, Holiday Inn Express & Suites - Frisco NW Toyota Stdm offers easy access to nearby attractions and the airport.

Modern Amenities
Enjoy a range of amenities including a seasonal outdoor pool, fitness centre, and free WiFi throughout the property. Perfect for leisure and business travelers alike.

Nearby Attractions
Explore popular destinations like Highland Park Village and Southern Methodist University just a short drive away. Make the most of your stay at Holiday Inn Express & Suites - Frisco NW Toyota Stdm.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Location

Guest Reviews

8.6
Based on 771 reviews
Cleanliness: 8.28
Service: 9.05
Location: 9.09
Room Quality: 8.04
Amenities: 8.37
Value for Money: 8.53
Food and Beverage: 8.78
Overall Experience: 8.65
N
Niki • solo_traveller • us
8
2026-10-21 • via Nuitee
L
Lynn • couple • us
10
2026-10-21 • via Nuitee
S
SHEILA • couple • us
7
Pros:

It was a great location and the room was clean.

Cons:

The breakfast was not that good. The eggs were like sponge. We came at 8:45 and the waffles were already gone and had to ask for syrup for pancakes. The sausage links were good and I ate them as the other stuff was so so.

2026-10-20 • via Nuitee
J
janette • family_with_children • us
8
Pros:

Cleanness

Cons:

Some amenities were not available

2026-10-18 • via Nuitee
M
Michael • family_with_children • us
10
Overall, would come back again
Pros:

The staff friendliness, the helpfulness, the patient and the room entirely

Cons:

He renovations that were going on that made us go across to the next hotel for assistance

2026-10-17 • via Nuitee
Q
Quentin • family_with_children • us
10
2026-10-17 • via Nuitee
W
Whitney • solo_traveller • us
1
The staff was rude to me and to my dad regarding his declined card for hold payment.
Pros:

Location was good.

Cons:

The rudeness of the front desk staff and manager.

2026-10-14 • via Nuitee
N
Naveen Chowdary • family_with_children • us
3
2026-10-13 • via Nuitee
E
Esperanza • couple • us
8
Pros:

The staff was very friendly.

Cons:

The bathroom had rusted fixtures. The ceiling lamp in bathroom was broken.

2026-10-12 • via Nuitee
M
Maira • family_with_children • us
10
2026-10-12 • via Nuitee
N
Nathan • family_with_children • us
7
2026-10-08 • via Nuitee
P
Pamela • solo_traveller • us
10
2026-10-07 • via Nuitee
J
James • couple • us
10
2026-09-14 • via Nuitee
F
Farah • solo_traveller • us
10
2026-09-14 • via Nuitee
T
Tasha • couple • us
10
2026-09-12 • via Nuitee
O
Oscar • solo_traveller • es
6
2026-09-11 • via Nuitee
S
Steven • solo_traveller • us
10
1 night stay impressive!
Pros:

Entry smelled clean and fresh. Room was clean. Breakfast was delicious and plentiful! Parking was easy no complaints!

2026-09-10 • via Nuitee
D
Daniil • couple • us
10
Pros:

Everything was nice. Thank you Holiday Inn Frisco!

2026-09-07 • via Nuitee
Q
Quniqua • couple • us
10
Pros:

The customer service was excellent

Cons:

Everything was good

2026-09-07 • via Nuitee
O
Oland • family_with_children • us
10
2026-09-03 • via Nuitee