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Facilities
Property facilities
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Fitness facilities
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WiFi available
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Free WiFi
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Parking
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Free Parking
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Non-smoking rooms
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Air conditioning
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Fitness center
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Swimming pool
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24-hour front desk
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Restaurant
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Room service
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Business center
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Facilities for disabled guests
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Meeting/banquet facilities
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Valet parking
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Private parking
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Outdoor pool
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Daily housekeeping
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Airport shuttle (additional charge)
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Snack bar
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Pool with view
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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Process in place to check health of guests
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24-hour security
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Key card access
Review Highlights
Categories
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Property Description
Modern Accommodation with Premium Amenities
Luxurious Rooms and Excellent Service
Experience comfort and convenience in our well-appointed rooms equipped with modern amenities and attentive room service. Enjoy a relaxing stay with air conditioning, flat-screen TV, and a private bathroom in each room.
Fitness Center and Garden Oasis
Stay active during your visit with our on-site fitness centre or unwind in the serene garden setting. Whether you prefer a workout or a peaceful retreat, we have the perfect options for you.
Delicious Dining Experience
Indulge in authentic Indonesian cuisine at our restaurant and start your day right with a delicious buffet breakfast. Immerse yourself in a culinary journey without leaving the comfort of the hotel.
Book your stay at Swiss-Belinn Gajah Mada Medan for a memorable and enjoyable experience!
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Property Policies
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Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Parking
Free private parking is possible on site (reservation is needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 5 years old stay for free when using an existing bed.
People no matter the age stay for Rp 250,000 per person per night when using an available extra bed.
You haven't added any cots.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
The best thing about this hotel is the incredible beef satay place across the road opposite. There are much nicer places you can stay in Medan for half the price. This was supposed to be a little treat for us but we ended up leaving disappointed.
Everything was just tired and a bit dirty, the gym equipment needs maintenance, the pool is essentially a smoking area where other guests take videos of you. The massage itself was very good, but dimmer lighting and a bit of music wouldn’t go amiss. The staff wouldn’t give us any towels for the pool, they said we had to use the ones from our room, and when we asked for extra we were told no. This is in the higher price bracket for Medan and it’s just not worth it.
The location
The toilet a bit smelly
Need improved, shower gel soap little only in the bottle and not enough
Amazing staff, location, great breakfast!
I had a mixed experience during my stay. The food was delicious, and the staff were genuinely friendly and welcoming, which I truly appreciated.
However, there was a water leak in my room that was not handled properly. The only action taken was placing a cloth to absorb the water, which was not an adequate solution and unfortunately caused an unpleasant smell. This affected both the comfort and hygiene of the room.
I hope the management can improve how such issues are addressed in the future. With better maintenance and quicker, more appropriate responses, the overall experience could be much better.
Bersih
Berisik subuh2 suara musik bikin gak bisa tidur
everything is excellent . greeted by warm smile of Ms Rizki , and Mr Rifqy upon checking in , although a bit delayed and queued but the front desk is solutive and giving me the room that i preffered shout out to Ms Nazwa. she gave me a room with the view of Medan's city scape. breakfast is also excellent for 3 star hotel the food was warm and delicious. upon checking out i was assisted by Mr Alfahry that handles my luggage and smoothly checking out my room. overall the stay was excellent and would come back again soon when going back to medan! :)
great experience and super clean
We are sooo happy we could stay at Swiss-Bell Inn
All the staff were so hospitable, so warm, and very helpful.
Can’t wait to be back and stay again at Swiss-Bell Inn✨
Great staff in the whole hotel and in their restaurant, everyone was so friendly! The bed was really comfy.
Le confort de la chambre, la propreté et le professionnalisme des employés.
Chambres mal insonorisées.
Choice of breakfast superb
None
The location is very good
Nothing
It already very good. Nothing to comment actually. Location is good, staff is friendly. Hotel look grand many rooms that cater for family
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