Nguyen Shack Retreat - Phong Nha

Hotels
9.5 (1357 reviews)
Cu Lac 2 Village, Son Trach Commune, Bo Trach District, Quang Binh Province , Phong Nha , vn

Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Great food
Comfortable beds
Cons:
Cleanliness issues
Maintenance required in rooms

Categories

Cleanliness
8.69
There were cleanliness issues reported in several reviews, including maintenance concerns and an ant invasion.
Service
9.66
The staff was widely praised for being friendly, helpful, and efficient, contributing positively to the overall service experience.
Location
10
Guests appreciated the beautiful and calm location, making it ideal despite being slightly away from central areas.
Room Quality
8.66
Some rooms showed signs of wear and required maintenance; however, beds were comfortable.
Amenities
9.68
The availability of bikes and scooters for rent and a large swimming pool were viewed positively.
Value for Money
9.64
The food quality and large portions were noted as offering good value.
Food and Beverage
9.69
Breakfast and dinner received high praise for their quality and portion sizes.
Overall Experience
10
General sentiments indicate that guests had a satisfactory experience overall, enjoying the nature and comforts.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:30

Property Description

Tranquil Bungalows in Phong Nha National Park

Serene Garden and Lake Views
Experience nature's beauty from the comfort of your private bungalow with stunning garden and lake views.

Delicious Asian Cuisine
Start your day with a flavorful Asian breakfast at our on-site restaurant, offering a variety of Asian dishes to tantalize your taste buds.

Convenient Location
Situated next to the Phong Nha Bus Stop, and just 40 km from Dong Hoi Airport, our resort offers easy access for travelers.

Book your stay at Nguyen Shack - Phong Nha Resort for a peaceful retreat amidst the lush landscapes of Phong Nha National Park.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VDH

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for VND 5 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 1357 reviews
Cleanliness: 8.69
Service: 9.66
Location: 10
Room Quality: 8.66
Amenities: 9.68
Value for Money: 9.64
Food and Beverage: 9.69
Overall Experience: 10
Y
Yann couple fr
9
2026-07-04 via Nuitee
S
S solo_traveller pl
10
2026-07-04 via Nuitee
N
Nam solo_traveller vn
9
2026-07-04 via Nuitee
W
Wally couple vn
10
Chúng tôi khá ồn ào tại đó, thành thật mà nói
Pros:

Chúng tôi không dùng bữa sáng, thay vào đó chúng tôi lấy xe máy đi ra ngoài tiện ăn và tìm chỗ đi chơi ( Họ có bản đồ tại Retreat, bạn nhớ hỏi nhé ) . Tôi thích cách nhân viên nhiệt tình chỉ dẫn cho tôi và cũng như hỗ trợ chúng tôi, mặc dù khu nghỉ này cũng thuộc top già . Salad cá ngừ và mấy món kiểu nước ngoài họ làm khá ngon đấy ( Tôi là người Việt gốc Tây và tôi thấy chúng ngon ). Cộng thêm là họ có bể bơi, cái đó tôi không dùng đến vì đi quá ngắn ngày.

Cons:

Bạn là người nước ngoài, bạn nên hỏi hoặc khuyên nhân viên có chỉ dẫn cho vòi tắm nóng lạnh ở đây. Địa điểm này không phải chỗ tốt vào tháng 4 cho đến tháng 6 hay chỉ riêng tháng 10, bởi với khách nước ngoài sợ côn trùng, đây là lúc chúng sinh sản và phá quậy bạn ! Đâu là lưu ý nhỏ của người Việt bản địa chỉ cho tôi !

2026-07-01 via Nuitee
V
Viney solo_traveller gb
10
2026-06-30 via Nuitee
J
Jennifer couple nl
9
Very good place to stay!
Pros:

We loved all of the animals on the property and the staff were all very friendly and helpful!

Cons:

The airconditioning wasn’t very strong and the beds were not very comfy.

2026-06-30 via Nuitee
A
Adi solo_traveller il
10
Unique experience
Pros:

Truly a unique experience with animal life and beautiful surrounding! I stayed for a week and felt like home.

Enjoyed deep conversations with Maxim about life and he can suggest personal recommendations on cave exploration.

Cons:

Absolutely nothing !

2026-06-29 via Nuitee
H
Hong Van extended_group vn
8
Cons:

Phòng hơi nhỏ và không thích cầu thang sắt

2026-06-27 via Nuitee
C
Cyril solo_traveller fr
10
Un séjour exceptionnel et inédit
Pros:

Hôtel idéalement bien situé en pleine nature et près de tout.
Location de scooter sur place, et conseils de Maxime qui vous donne un plan pour pouvoir découvrir les différents sites des plus touristiques aux plus cachés…
Une ambiance familiale, ou après avoir bien diné, vous pourrez passer une soirée autour d’un verre à discuter. Vous aurez tout plein d’animaux de compagnie qui viendront se faire gratouiller (chatons, chiots, et même des petits cochons !).
Un « hôtel dans une ferme » super propre, qui mérite d’être connu.
Je recommande sans hésiter.
Merci à Maxime et son équipe.
À bientôt.
Cyril

2026-06-26 via Nuitee
M
Michael solo_traveller au
7
Peaceful
Pros:

So quite and peaceful and hosts were friendly and helpful

2026-06-25 via Nuitee
M
Mickael couple fr
10
Pros:

Tout était super ! Excellent accueil , personnel adorable ! Restaurant très bon. Ambiance très reposante et conviviale. Superbe rencontre avec le patron de l’hôtel. Première fois que nous nous sentions aussi bien dans un hôtel depuis notre arrivée au Vietnam.

2026-06-24 via Nuitee
S
Samantha solo_traveller au
10
Pros:

If you have children and love animals look no further!! This is great accommodation, super kid friendly. Animals everywhere. Big pool. Restaurant on site so convenient when you have hungry tummys. There is a bar with wine, beers and a wide selection of spirits. Free bicycle use even bikes with baby seat and helmets. To get to town it's a 5 min grab. The family who run it are just wonderful people and the staff are the same ☺️ .

Cons:

Nothing

2026-06-24 via Nuitee
A
alan solo_traveller au
7
2026-06-21 via Nuitee
S
sam couple nl
10
2026-06-20 via Nuitee
S
Sacha couple gb
10
Our favourite stay in Vietnam
Pros:

Loved our stay here! Our favourite place that we’ve stayed over our travels the last 3 months. The staff were all very friendly, and it was great to see so many animals being taken care of and happy. The grounds and property surroundings were beautiful, the rooms were spacious and excellent value for money.

Cons:

Nothing

2026-06-20 via Nuitee
G
Giorgia Vicedomini solo_traveller ch
10
Pros:

Everything is perfect, the perfect place to be and stay!

2026-06-19 via Nuitee
T
Terry solo_traveller au
8
2026-06-18 via Nuitee
B
Brulard solo_traveller fr
10
Pros:

La gentillesse et la disponibilité des propriétaires des lieux ! Maxime est canadien, c'était agréable pour moi de pouvoir échanger en français ☺️
Sa femme, Theu, est aux petits soins et m'a même surclassé en arrivant !
Le lieu est incroyable, excentré de 2km, vous êtes en pleine campagne, la vue sur la vallée est superbe.
Entouré d'animaux, cet endroit est paisible et les propriétaires font tout pour que vous vous sentiez comme à la maison.
La piscine est vraiment belle et le bain en rentrant d'une journée de visite est appréciable.
Ma chambre en mezzanine était très grande, avec un coin salon avec frigo et des bouteilles d'eau à disposition. En hauteur, le lit avec une vue imprenable sur la vallée 😍
Tout le personnel est souriant, j'ai bien mangé et pu déguster des bières locales sur les conseils avisés de Maxime.
Comme je ne conduis pas de moto, j'ai pu louer les services d'un easy rider pendant 2 jours pour aller où je voulais, le reste du temps vous avez des Grab en voiture disponible.
L'homestay vous propose également des navettes pour l'aéroport, j'ai pu prendre mon vol à 6h45 sans problème.
Petit havre de paix au milieu des rizières et des collines, amoureux des animaux, si vous aimez le calme et la sérénité, foncez y !

2026-06-18 via Nuitee
R
Robin_ZH solo_traveller ch
9
2026-06-18 via Nuitee
D
Danielle couple au
10
Highly recommend, would love to go back!
Pros:

The place was fabulous, the animals, the staff were lovely, the food was excellent, would highly recommend

Cons:

Probably the only thing was how badly sealed the rooms were, we had the air con on but when it was windy the room was still hot hot

2026-06-15 via Nuitee