Nguyen Shack Retreat - Phong Nha

Hotels
9.5 (1269 reviews)
Cu Lac 2 Village, Son Trach Commune, Bo Trach District, Quang Binh Province , Phong Nha , vn

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Great food
Comfortable beds
Cons:
Cleanliness issues
Maintenance required in rooms

Categories

Cleanliness
8.69
There were cleanliness issues reported in several reviews, including maintenance concerns and an ant invasion.
Service
9.66
The staff was widely praised for being friendly, helpful, and efficient, contributing positively to the overall service experience.
Location
10
Guests appreciated the beautiful and calm location, making it ideal despite being slightly away from central areas.
Room Quality
8.66
Some rooms showed signs of wear and required maintenance; however, beds were comfortable.
Amenities
9.68
The availability of bikes and scooters for rent and a large swimming pool were viewed positively.
Value for Money
9.64
The food quality and large portions were noted as offering good value.
Food and Beverage
9.69
Breakfast and dinner received high praise for their quality and portion sizes.
Overall Experience
10
General sentiments indicate that guests had a satisfactory experience overall, enjoying the nature and comforts.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:30

Property Description

Tranquil Bungalows in Phong Nha National Park

Serene Garden and Lake Views
Experience nature's beauty from the comfort of your private bungalow with stunning garden and lake views.

Delicious Asian Cuisine
Start your day with a flavorful Asian breakfast at our on-site restaurant, offering a variety of Asian dishes to tantalize your taste buds.

Convenient Location
Situated next to the Phong Nha Bus Stop, and just 40 km from Dong Hoi Airport, our resort offers easy access for travelers.

Book your stay at Nguyen Shack - Phong Nha Resort for a peaceful retreat amidst the lush landscapes of Phong Nha National Park.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VDH

Property Policies

  • Pets

    Pets are allowed on request. No extra charges.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for VND 5 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.5
Based on 1269 reviews
Cleanliness: 8.69
Service: 9.66
Location: 10
Room Quality: 8.66
Amenities: 9.68
Value for Money: 9.64
Food and Beverage: 9.69
Overall Experience: 10
S
Simon • solo_traveller • vn
10
2026-05-02 • via Nuitee
M
Max • solo_traveller • nl
9
Pros:

Super aardig en leuk personeel. Heel gastvrij en helpen overal bij. Het restaurant /terras is echt super leuk om te zitten en ze hebben lekker eten en ontbijt

Cons:

Er zijn wel veel beestjes en dingen in het huis, maar dat krijg je als je midden in de jungle zit

2026-05-01 • via Nuitee
M
Mr • family_with_children • vn
7
Friendly staffs, lovely pets but facilities need significant renovation
Pros:

Friendly staff, feel like living in a zoo with lovely pets. Food s well cooked, reasonable price offering.

Cons:

Facility s quite bad maintenance, using low quality materials for building bungalows, as consequence it would be extremely hot during summer.

2026-04-30 • via Nuitee
D
De’ana • solo_traveller • gb
10
Amazing property tucked away in the countryside, with amazing people and facilities
Pros:

The property is located about a 5 minute drive away from the town, I never struggled getting grabs and the staff even offered to collect me from the town. The restaurant and pool area is SO lovely, really relaxed vibe, perfect for relaxing after a day of exploring. The staff were extremely helpful and provided lots of valuable information about the area and booking tours. Everyone was so friendly, they even gave me a free room upgrade! I didn’t want to leave this place, I will definitely stay here again when I return to the area

Cons:

Nothing

2026-04-29 • via Nuitee
V
veig • couple • il
2
2026-04-29 • via Nuitee
L
Lester-Goeminne • couple • us
9
I need to look no further on the place where to stay for my next trip in Phong Nha, nor should you if you are reading th
Pros:

The *whole* staff was incredibly charming and endlessly helpful. Always!
The endless and carefree roaming and delightful company of the shack's pets will stay with me and my daughter for a long time 💗

Cons:

Nothing I can make up.
-- Nothing!

2026-04-29 • via Nuitee
L
Liam • solo_traveller • vn
10
2026-04-29 • via Nuitee
K
Kimberley • family_with_children • au
8
2026-04-29 • via Nuitee
L
Lauren • solo_traveller • ca
10
Relaxing, quiet stay, amazing staff
Pros:

I treated myself to the room with big windows overlooking the river (mostly dry at that time of year, but still beautiful), and I am so glad I did! It was so nice that I was tempted to stay in and enjoy the big patio instead of exploring the area! I did, however, explore, and it was super easy to rent bicycles and scooters from the property. Staff were super welcoming and were ready to help you in any way necessary, including recommendations for what to see and do. The property is large and really feels like a resort when you cross a bridge to reach the rooms, with trees all around. Food was good, also with a nice view. I didn't use the pool, but lots of others were there and it looked lovely. I can't recommend this place enough!

Cons:

There was a super noisy animal keeping me awake most of the night. I forgot to ask the staff about it, so I don't know how common that is or what animal it was. I'm guessing it's not a problem all year. Maybe something to consider, though, if you're a light sleeper like me. You probably couldn't hear it from the huts on the other side.

2026-04-28 • via Nuitee
J
Juan • solo_traveller • ch
10
2026-04-27 • via Nuitee
S
Simon Fréchette • solo_traveller • ca
9
2026-04-27 • via Nuitee
J
Juliette • couple • gb
10
Laid back, great good, friendly staff - highly recommended!
Pros:

The location and the staff are fantastic. Everybody was so welcoming. Tina is great and has such a positive energy. The food cooked by the lovely ladies in the kitchen was fresh and delicious. The animals - dogs, puppies, cats, kittens (4 days old) and pigs - are adorable. All trotting around very happily. Dogs and pigs were cuddling up, I’ve never seen anything like it! I would recommend for anyone, especially animal lovers.

2026-04-26 • via Nuitee
E
Esteban • solo_traveller • fr
9
2026-04-26 • via Nuitee
L
Long • couple • vn
10
2026-04-25 • via Nuitee
L
Long • couple • vn
10
2026-04-25 • via Nuitee
E
Eric • couple • au
10
We could have stay a Little longer
Pros:

Nice room. Great service. Good food .
Beautiful surroudings and great long heated swimming pool. And if you love the animals there is a farm , bufallos all around and dogs, cats and pigs are a part of the expérience.

Cons:

Beautiful retreat 10 minutes outside Phong Nha center

2026-04-25 • via Nuitee
Q
Quentin • couple • fr
10
Un cocon de nature au mileu des animaux, une découverte exceptionnelle
Pros:

Le staff du homestay tellement attentif aidant (et très drôle 10 dollars 😌), un lieu d’exception où se reposer et rayonner dans la région qui possède une nature terriblement belle. Merci encore pour ce séjour hors du temps

2026-04-24 • via Nuitee
O
Ophelie • solo_traveller • fr
9
2026-04-24 • via Nuitee
A
Abbie • couple • gb
10
Most amazing stay
Pros:

Wowwww! We did not expect this what an amazing stay! Favourite one so far on all of our travels! Your room is so beautiful and the surrounding are gorgeous! Highly recommend

Cons:

Nothing!!

2026-04-23 • via Nuitee
E
Eva • extended_group • fr
10
Un séjour féerique !!!
Pros:

Nous avons eu un vrai coup de foudre pour cet endroit, sans aucun doute notre meilleure étape de tout notre voyage! Un véritable petit jardin d’éden, pour les familles comme pour les couples. Et Tania nous a régalé de ses blagues et a été aux petits soins pendant tout notre séjour !

Cons:

Rien à dire

2026-04-22 • via Nuitee