Nguyen Shack Retreat - Phong Nha

Hotels
9.5 (1444 reviews)
Cu Lac 2 Village, Son Trach Commune, Bo Trach District, Quang Binh Province , Phong Nha , vn

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Beautiful location
Great food
Comfortable beds
Cons:
Cleanliness issues
Maintenance required in rooms

Categories

Cleanliness
8.69
There were cleanliness issues reported in several reviews, including maintenance concerns and an ant invasion.
Service
9.66
The staff was widely praised for being friendly, helpful, and efficient, contributing positively to the overall service experience.
Location
10
Guests appreciated the beautiful and calm location, making it ideal despite being slightly away from central areas.
Room Quality
8.66
Some rooms showed signs of wear and required maintenance; however, beds were comfortable.
Amenities
9.68
The availability of bikes and scooters for rent and a large swimming pool were viewed positively.
Value for Money
9.64
The food quality and large portions were noted as offering good value.
Food and Beverage
9.69
Breakfast and dinner received high praise for their quality and portion sizes.
Overall Experience
10
General sentiments indicate that guests had a satisfactory experience overall, enjoying the nature and comforts.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:30

Property Description

Tranquil Bungalows in Phong Nha National Park

Serene Garden and Lake Views
Experience nature's beauty from the comfort of your private bungalow with stunning garden and lake views.

Delicious Asian Cuisine
Start your day with a flavorful Asian breakfast at our on-site restaurant, offering a variety of Asian dishes to tantalize your taste buds.

Convenient Location
Situated next to the Phong Nha Bus Stop, and just 40 km from Dong Hoi Airport, our resort offers easy access for travelers.

Book your stay at Nguyen Shack - Phong Nha Resort for a peaceful retreat amidst the lush landscapes of Phong Nha National Park.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VDH

Location

Guest Reviews

9.5
Based on 1444 reviews
Cleanliness: 8.69
Service: 9.66
Location: 10
Room Quality: 8.66
Amenities: 9.68
Value for Money: 9.64
Food and Beverage: 9.69
Overall Experience: 10
T
Tamara couple gr
10
2026-08-21 via Nuitee
F
Floris couple nl
10
Best stay I’ve had in Vietnam!
2026-08-21 via Nuitee
S
Sarah family_with_children cy
8
Lovely, rustic place with super friendly stuff
Pros:

It was a very cute family friendly place with gorgeous dogs

2026-08-21 via Nuitee
L
Laya SG solo_traveller es
10
Pros:

El hotel está situado a unos 8 minutos en coche del centro, perfecto para estar tranquilos en un entorno precioso y el Grab al centro solo vale 1,50€ aprox. Las instalaciones son geniales , rodeado de naturaleza con una piscina muy bonita. Tienen muchos animales sueltos, pero no hay suciedad ni moscas como he visto en otros comentarios. Los bungalows tienen mucha privacidad, están colocados de manera que aunque tengas balcón no ves a los demás huéspedes. También he leído que quedan lejos de la recepción del hotel , pero que son 2 minutos andando? Nada. Hay una gran explanada delante con búfalos de agua y vacas, que en temporada se lluvia se convierte en un gran lago. Los perros y gatos que corren sueltos son muy amigables. Desde el primer día fuimos muy bien atendidos por un servicio excelente! Destaco el trato con Tina, super simpática y atenta (y un poco loca jajaja LOVE u Tina!) y también Amy!! Nuestro bus salía a las 23h y nos permitieron dejar el equipaje y hacer uso de las instalaciones durante todo el día. Muy contentos con la elección de este alojamiento! Recomendaremos vuestro alojamiento a nuestros amigos de España! Un abrazo para todos!

Cons:

Por decir algo la comida, pero supongo que es porque no acertamos al pedir, y solo cenamos un día

2026-08-19 via Nuitee
V
Valentin solo_traveller fr
10
Pros:

Everything is very nice. The room are nice. The price is very good. The scooter are good. I’d recommend 100% it’s very good

2026-08-19 via Nuitee
I
Inge solo_traveller nl
10
Pros:

★★★★★

Heerlijk verblijf op een prachtige, rustige locatie

Wat een fijne plek! De ligging is echt bijzonder, met veel groen, rust en een prachtig uitzicht over het water. Je hebt hier het gevoel dat je even helemaal weg bent van de drukte.

De accommodatie heeft een gezellige en ontspannen sfeer en is een mooie uitvalsbasis om de omgeving te ontdekken. Vooral de rust en de natuurlijke omgeving maken dit verblijf speciaal.

Een aanrader voor iedereen die houdt van natuur, rust en een verblijf op een mooie, authentieke locatie. We hebben er met veel plezier verbleven en komen graag nog eens terug.

2026-08-19 via Nuitee
K
Kathrin solo_traveller de
10
Pros:

A wonderful, laid back retreat in the beautiful Phong Nha area with many great activities (caves, trekking, duck farm) nearby. The staff is super friendly and charming, the atmosphere is absolutely great, our family apartment was wonderful and we loved the relaxed pool and restaurant area with a beautiful view on the fields, water buffalos, mountains. The food in the restaurant was great, we ate there every day during our 3 days stay. We loved the animals, there were also super cute baby dogs, and they were all as relaxed and friendly as the whole place.

Cons:

Nothing. It was perfect.

2026-08-18 via Nuitee
T
Tracey solo_traveller au
7
2026-08-17 via Nuitee
T
tim couple de
4
2026-08-17 via Nuitee
R
rudolph solo_traveller us
10
2026-08-16 via Nuitee
N
Norin extended_group fr
10
Pros:

En pleine nature
Logement incroyable avec de très grandes baies vitreees - au calme
Vue incroyable des chambres

2026-08-16 via Nuitee
J
Jauco extended_group nl
10
Gezellig en gemoedelijk ,met lekker restaurant en fijn personeel
Pros:

Rustige leuke locatie, met veel loslopende dieren waar je geen “last” van had maar alleen maar plezier, met name voor de kinderen .
Vriendelijk en behulpzaam personeel
Schoon en goede prijs kwaliteit

Cons:

Eigenlijk niets

2026-08-15 via Nuitee
C
Christian couple de
9
nice place, super staff, great area
Pros:

very friendly and helpful staff

2026-08-15 via Nuitee
E
Eline couple nl
10
Heerlijke plek om te relaxen na avontuur in Phong Nha
Pros:

De goede sfeer, mooie locatie en fijne stad

2026-08-15 via Nuitee
V
Vasilisa solo_traveller vn
10
Pros:

Great hotel! A lot more than expected: outdoor pool, nice restaurant, local farm, big territory. The room was beautiful and comfy. You have everything you need and everything is clean.
Staff talks English, very nice and friendly.
Recommend a lot

2026-08-14 via Nuitee
N
Nuria solo_traveller ch
8
Découverte de Phong Nha
Pros:

Le personnel adorable et très prévenant. La qualité des services proposés et les conseils pour visiter la région. L'ambiance ferme écologique avec les animaux, très sympa.

Cons:

Le lieux pourrait être un peu mieux entretenu, et les chambres nécessitent une rénovation (les installations sont un peu sommaires). Quant au yoga proposé par l'établissement, nous n'avons jamais vu personne. Dommage.

2026-08-14 via Nuitee
A
Arthur couple fr
10
2026-08-14 via Nuitee
G
Gabriele extended_group de
7
Idyllische Unterkunft
Pros:

Sehr freundliche Mitarbeiter: wir kamen mitten in der Nacht an, und es wurde uns umgehend ein Taxi organisiert, das uns aus der Stadt zur Unterkunft bringt. Wir hatten die große Familienunterkunft, Doppelbett unten, 3 Einzelbetten oben, also viel Platz. Tolle Aussicht auf Bäume und Felder. Auf den Bildern sieht es so aus, als würde die Unterkunft an einem See liegen. Bei uns war es wegen zu wenig Wasser nur ein Tümpel, der aus dem Fenster auch gar nicht zu sehen war. Aber trotzdem viel Grün als Aussicht. Toller Pool: langzogen wie in Schiff, Blick auf den Tümpel, sehr erholsam zum Runterkühlen. Leckeres Abendessen im Restaurant. Mitarbeiter helfen bei der Buchung von Touren und Transfers - vielen Dank!

Cons:

In der letzten Nacht gab es starken Regen. Am Morgen stellten wir fest, dass es an einer Stelle durch das Dach geregnet und auf das Kopfkissen getropft hatte. Tatsächlich war ein Spalt zwischen Wand und Dach von mehreren Zentimetern. Das erklärt im Nachhinein auch die vielen Schnakenstiche, die wir morgens hatten. Das Frühstück ist a la carte, könnte aber mehr sein. Man darf 1x Kaffee, 1x Saft und 1x Hauptgericht wählen. Unser sportlicher Teenager wurde davon nicht ganz satt.

2026-08-11 via Nuitee
F
Freek family_with_children nl
9
😍
Pros:

Such a lovely, relaxed vibe here! Animals wander around freely, which just adds to the charm. Staff are friendly and genuinely helpful with whatever you need. Great breakfast choice, and the view from the rooms is fantastic. We spent hours just relaxing on the terrace.

Cons:

One thing to note: if you’re looking for spotless, polished luxury, this might not be the place for you — it has more of a rustic, laid-back charm instead.

2026-08-11 via Nuitee
B
Benvenuta couple it
10
2026-08-11 via Nuitee