Holiday Inn Express & Suites Franklin - Berry Farms by IHG

Hotels
•
Holiday Inn Express
10 (927 reviews)
7100 Berry Farms Crossing , Franklin , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Lift / Elevator
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Cons:
Cleanliness issues
Parking challenges

Categories

Cleanliness
10
Concerns were raised about room cleanliness with reports of dirt and hair in the room.
Service
10
Many reviews highlighted friendly and helpful staff.
Location
10
Location was frequently praised as ideal and convenient.
Room Quality
10
Rooms were generally comfortable, but some issues were noted with amenities.
Amenities
10
Breakfast options were appreciated, though some felt more choices were needed.
Value for Money
10
Some felt the price for staying was a bit high.
Food and Beverage
10
Breakfast quality received positive mentions, with hot food options appreciated.
Overall Experience
10
Despite some complaints, most reviewers enjoyed their stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 03:39

Property Description

Luxurious Accommodation with Family-Friendly Amenities

Holiday Inn Express & Suites Franklin - Berry Farms offers a comfortable stay with family rooms, a shared lounge, and a sun terrace. The property boasts an outdoor pool, fitness center, and evening entertainment for guests to enjoy.

Convenient Business and Leisure Facilities

Guests can take advantage of the business center, newspapers, fax machine, and on-site ATM. Free WiFi throughout the property ensures connectivity, while the 24-hour front desk caters to all needs promptly.

Delicious Dining Options and Nearby Attractions

Indulge in buffet and American breakfast options daily. Explore nearby attractions like Winstead Hill Park, Carnton, and Lotz House Museum. Book your stay at Holiday Inn Express & Suites Franklin - Berry Farms for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, Nov 14, 2025 until Sat, May 23, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BNA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

10
Based on 927 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 10
Amenities: 10
Value for Money: 10
Food and Beverage: 10
Overall Experience: 10
B
Blaine • family_with_children • us
7
Overall the stay was enjoyable and we got a good nights rest.
Pros:

Location and comfortable

Cons:

The TV was not receiving any channels due to faulty cable line.

2026-03-23 • via Nuitee
S
Smith • solo_traveller • us
10
2026-03-21 • via Nuitee
S
Shakira • couple • us
10
2026-03-19 • via Nuitee
P
Patrice • family_with_children • us
9
Pros:

Very clean and staff was very helpful. Breakfast was good.

Cons:

Our room was short on towels but we were able to get extras. Staff very accommodating.

2026-03-18 • via Nuitee
K
Knight • couple • us
10
2026-03-16 • via Nuitee
P
Patrice • family_with_children • us
9
Pros:

Nice place to stay, very good breakfast. Easy check in and out

Cons:

Needed more towels for a 2 suite queen. Had ask for extra blankets and sheets. They were very accommodating. Could tell they were busy.

2026-03-15 • via Nuitee
H
Howard • couple • us
9
2026-03-13 • via Nuitee
H
Hall • family_with_children • us
10
2026-03-08 • via Nuitee
S
Soeder • family_with_children • us
9
2026-03-07 • via Nuitee
L
Linda • extended_group • us
7
Good location but the place needs a remodel.
Pros:

Breakfast was very good. Lots of choices.

Cons:

The room was shabby. Carpet was nasty. I was afraid to take my shoes off.

2026-03-03 • via Nuitee
B
Bruce • couple • us
10
2026-02-28 • via Nuitee
R
Robert • couple • us
10
We will be staying there again on our way back from Florida
Pros:

Rfood was a eally good. Fresh and flavorful. Dining area was appealing and very clean. Bed was comfortable.

2026-02-26 • via Nuitee
C
Candace • family_with_children • us
10
Pros:

The breakfast was amazing

Cons:

everything was great

2026-02-24 • via Nuitee
D
Dara • extended_group • us
7
Cons:

The carpet in the room smelled like the carpet fresh powder that you sprinkle on the floor

2026-02-11 • via Nuitee
E
Ernest • couple • us
9
2026-02-10 • via Nuitee
D
David • family_with_children • us
9
Good and clean
Pros:

Yes and good

2026-02-08 • via Nuitee
S
spencer • extended_group • us
10
It was way cheaper in a quality to price ratio that I’ve seen in a long long time
Pros:

The staff was super nice, especially the general manager! They had everything that they listed. Parking garage that kept our car safe

2026-02-08 • via Nuitee
K
Karen • couple • us
10
2026-01-31 • via Nuitee
K
kristin • extended_group • us
9
Will stay again but not use Booking
Pros:

Friendly staff, nice location and room and coffee 24/7!!!!

Cons:

Not the fault of the property but due to state of emergency back home due to winter storm, we had to leave two days early and no one would refund or credit us

2026-01-30 • via Nuitee
K
Knight • couple • us
10
Pros:

Great parking, easy check in, clean rooms

2026-01-29 • via Nuitee