ibis Kolkata Rajarhat Hotel

Hotels
Accor
7.8 (21 reviews)
Action Area 1, New Town, Barasat, West Bengal, 700156 , Barasat , IN

Facilities

Fitness facilities
Electric car charging station
No single-use plastic straws
Comprehensive recycling policy
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
Guest education on local ecosystems and culture
Sustainability/community reinvestment (10% revenue or more)
Free WiFi
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Mixed reviews on cleanliness and food quality

Categories

Cleanliness
7.5
Guests had mixed reviews on cleanliness, with some mentioning it as a positive aspect while others noting room hygiene issues.
Service
8.3
Service was generally appreciated, although some guests mentioned staff not being prompt.
Location
8.1
Guests praised the hotel's convenient location near key landmarks and public transport.
Room Quality
7.8
Rooms were comfortable, but some guests noted maintenance issues.
Amenities
7.2
Mixed reviews on amenities, with some highlighting the gym and pool, while others mentioned the lack of spa services.
Value for Money
6.9
Opinions varied on the value for money, with some guests finding the price high for the services offered.
Food and Beverage
7.3
Mixed reviews on food quality, with some guests mentioning it as the worst aspect, while others found it overall nice.
Overall Experience
8
Most guests had a positive overall experience and would recommend the hotel to others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-08-28 19:24

Property Description

Experience unparalleled comfort and convenience at the ibis Kolkata Rajarhat Hotel, nestled in the heart of Barasat.

Recreation Amenities
Unwind in our state-of-the-art fitness center or take a leisurely stroll through our serene garden, where relaxation meets nature.

Culinary Delights
Savor a fusion of flavors at SPICEIT, our on-site restaurant, offering a delectable selection of local and international cuisine. Enjoy 24-hour room service or quench your thirst at the bar/lounge.

Business Facilities
With 1206 square feet of versatile meeting space and a fully-equipped business center, we cater to all your professional needs, ensuring your events are a success without compromise.

Indulge in the comfort of our well-appointed rooms, equipped with memory foam beds and modern amenities. Book your stay today and experience the best of hospitality!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • No pets and no service animals are allowed at this property.
  • Free WiFi in public areas has a 3-device limit.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CCU

Property Policies

  • Pets

    Pets not allowed

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Professional property host/manager

See all policies

Location

Guest Reviews

7.8
Based on 21 reviews
Cleanliness: 7.5
Service: 8.3
Location: 8.1
Room Quality: 7.8
Amenities: 7.2
Value for Money: 6.9
Food and Beverage: 7.3
Overall Experience: 8
B
Bharat family
4
Pros:

food quality is worst and staff nt prompt

2025-04-24 via Nuitee
H
Hussain
10
Pros:

Nice

2025-04-06 via Nuitee
H
Hans
10
Pros:

Fine

2025-01-22 via Nuitee
T
TUHIN
4
Pros:

Very delayed service and bad food taste.

2024-09-20 via Nuitee
S
Satish
8
Overall it was a pleasent and good stay exp
Pros:

The location is very convenient in the new town, acess is very easy from airport, no traffic jams.


The breakfast buffet has wide spread and quality was good, the overall cleanliness and service was good and satisfactory.

Suggestion

1. Shaving razor kept in room,quality is little poor shall be improved.
2. Please keep one sleeper in room for guest use.
3. The tables in restaurant areas are little small to accomodate 4 person for food.

Overall it was a pleasent and good stay experience at economical cost

2024-03-21 via Nuitee
S
Saraswat
6
Pros:

Awful facility. Food average but expensive

2024-01-29 via Nuitee
N
Nipan family_with_children
4
Pros:

Cleanliness was not there. Very small bathroom. Also restaurant service and food quality is not good. Not value for money at all.

2024-01-28 via Nuitee
J
James
10
Pros:

Good location

2023-12-04 via Nuitee
T
Tony partner
10
Pros:

The only negative thing is the delay to getting connected in the guest services

2023-07-04 via Nuitee
S
SURESH KUMAR
10
Pros:

Overall good

2023-05-26 via Nuitee
R
RAJESH KUMAR
8
Change your system in kolkata
Pros:

I have seen there is difference between your Bangalore property and kolkata, in terms of Service, Food and behaviour and even Pricing too ( its too high in kolkata)

2023-05-07 via Nuitee
V
Verified traveler
2
Pros:

Smelling rooms
Dirty moldy bathrooms
Water boiler had mold growing inside.

2023-03-23 via Nuitee
S
Sushmita
2
Pros:

It came to a surprise while we entered the room and found a stale smell, a rotten apple in the room. Rooms are too small with a compact washroom.

2022-12-07 via Nuitee
M
Mou family
2
Pros:

had to check out of the property after day one. faced several issues :
(1) the bathroom was leaking - the management offered a 2nd room that had a bad smell.
(2) slow internet (< 5 mbps)
(3) house keeping needed several follow up to provide drinking water
I would not recommend this hotel

2022-08-30 via Nuitee
R
rohit
10
Pros:

Property was clean and comfortable staffs were good and professional.. I forgot to schedule the wake up call and they did on their own .. that helped me big time ,,,👍👍

2022-04-13 via Nuitee
Y
Yogesh family
10
Pros:

Pleasant experience.

2022-02-16 via Nuitee
A
Amit Kumar
4
Not up to ibis standards
Pros:

I have stayed in multiple locations and ibis is one of my “Go-To”, however ibis Kolkata this stay has been by far disappointing. Clumsy room, smoky elevators, jammed washroom doors, not-so-great window view.
I mean come on - there is a bare minimum for ibis, that too in business hub in Newtown. However, executives at reception were decent enough to listen and take feedback - hope it gets actioned upon.

2021-12-06 via Nuitee
V
Verified traveler
8
Good hotel but average service.
Pros:

Rooms were very good with a decent view. Compact and comfy. Checkin and checkout was very smooth. But was very disappointed with restaurant menu selection and service. Had to repeatedly ask for a few items and still didn't receive it. Restaurant didnt receive calls most of the time. Had to request reception to arrange a call back. Overall decent stay.

2021-12-05 via Nuitee
N
Natural
10
Good Stay
Pros:

Overall, good to go

2021-08-27 via Nuitee
A
Ajay
10
Kool Location
Pros:

Very nice business hotel in nice & peaceful area.

2021-03-04 via Nuitee