Homewood Suites By Hilton Ottawa Downtown

Hotels
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Homewood Suites by Hilton
8.8 (2548 reviews)
361 Queen Street , Ottawa , ca

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Spacious rooms
Comfortable bed
Good breakfast options
Cons:
Cleanliness issues
Extra charges
Lack of kitchen utensils
Poor parking instructions

Categories

Cleanliness
7.94
Multiple concerns about cleanliness and maintenance were raised, affecting overall perception.
Service
9.41
Guests frequently praised the helpfulness and friendliness of the staff.
Location
9.45
The central location received much positive feedback, indicating great convenience.
Room Quality
8.9
Rooms were generally noted as spacious and comfortable with few complaints.
Amenities
8.43
Some amenities were lacking, like kitchen utensils, but others were positive.
Value for Money
8.39
The value is perceived positively but affected by extra charges for parking and services.
Food and Beverage
8.94
Breakfast options were appreciated although some guests suggested improvements.
Overall Experience
8.91
Overall experience was noted positively, despite some significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:49

Property Description

Luxurious Accommodation with Prime Location
Homewood Suites By Hilton Ottawa Downtown offers a prime location in Ottawa, just steps away from the Supreme Court of Canada and minutes from Parliament Hill and the city centre. The hotel boasts modern rooms with city views, equipped with all amenities including a kitchen and a flat-screen TV.

Convenient Facilities and Services
Enjoy the convenience of a fitness centre, private parking, a restaurant, and room service during your stay. The 24-hour front desk, free WiFi, and American breakfast cater to all your needs. Whether you're here for business or leisure, the business centre and bar offer perfect spots to unwind.

Nearby Attractions and Airport Access
Explore Ottawa's top attractions like the Canadian War Museum and Rideau Locks, all within reach from the hotel. With the Ottawa Macdonald-Cartier International Airport just 11 km away, your travels are made easy when you book your stay at Homewood Suites By Hilton Ottawa Downtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 2548 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
H
Henrique • extended_group • ca
9
Pros:

Bom hotel, muito bem localizado, com pessoal atencioso e preocupado com seu bem-estar. Recomendo.

2026-06-27 • via Nuitee
N
Nabaa • family_with_children • iq
7
Thanks so much
Pros:

Location/cleaniness

Cons:

Non

2026-06-26 • via Nuitee
K
Komal • couple • ca
10
2026-06-25 • via Nuitee
L
Laura Antonia • family_with_children • it
8
Pros:

Posizione strategica, servizi offerti come piscina, palestra, cambio stanza migliorativa

Cons:

Colazione

2026-06-23 • via Nuitee
J
Jiefu • extended_group • ca
9
2026-06-23 • via Nuitee
M
Murad • extended_group • ca
9
2026-06-23 • via Nuitee
A
Annick • solo_traveller • ca
8
2026-06-22 • via Nuitee
M
Meryem • couple • ma
8
2026-06-22 • via Nuitee
B
B • family_with_children • us
9
Excellent welcoming and support during our family stay
Pros:

The staff were exceptionally friendly and accommodating

Cons:

Breakfast could be better

2026-06-22 • via Nuitee
S
Seong Jin • family_with_children • kr
9
2026-06-22 • via Nuitee
A
Anis • solo_traveller • lb
9
2026-06-21 • via Nuitee
S
Sophie • extended_group • ca
9
2026-06-20 • via Nuitee
R
Rolf Albert • couple • de
8
Für kurze Aufenthalte ideal
Pros:

Die zentrale Lage

Cons:

Kantinenatmusphäre beim Frühstück

2026-06-19 • via Nuitee
V
Vakili • solo_traveller • ca
10
2026-06-18 • via Nuitee
J
Jizhe • family_with_children • us
10
Pros:

Amazing experience, great location, nice staff, felt lucky to be upgraded to suite with nice view!

2026-06-18 • via Nuitee
M
Marie-Chantale • couple • ca
9
2026-06-17 • via Nuitee
J
Jessica • solo_traveller • ca
10
Pros:

Very friendly
Helpful when we asked for some few.stuff

2026-06-16 • via Nuitee
R
Rola • solo_traveller • ca
7
Pros:

Clean organized

Cons:

Breakfast is not great. The sofa bed was left unmade when the king bed was made. The mattress was super thin on the sofa bed and not comfortable not enough blankets or towels in the room or even cups or coffee pods

2026-06-16 • via Nuitee
M
Mislav • solo_traveller • hr
10
Pros:

Clean, big rooms

2026-06-16 • via Nuitee
M
Michelle • couple • au
9
2026-06-16 • via Nuitee