Homewood Suites By Hilton Ottawa Downtown

Hotels
•
Homewood Suites by Hilton
8.8 (2422 reviews)
361 Queen Street , Ottawa , ca

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Spacious rooms
Comfortable bed
Good breakfast options
Cons:
Cleanliness issues
Extra charges
Lack of kitchen utensils
Poor parking instructions

Categories

Cleanliness
7.94
Multiple concerns about cleanliness and maintenance were raised, affecting overall perception.
Service
9.41
Guests frequently praised the helpfulness and friendliness of the staff.
Location
9.45
The central location received much positive feedback, indicating great convenience.
Room Quality
8.9
Rooms were generally noted as spacious and comfortable with few complaints.
Amenities
8.43
Some amenities were lacking, like kitchen utensils, but others were positive.
Value for Money
8.39
The value is perceived positively but affected by extra charges for parking and services.
Food and Beverage
8.94
Breakfast options were appreciated although some guests suggested improvements.
Overall Experience
8.91
Overall experience was noted positively, despite some significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:49

Property Description

Luxurious Accommodation with Prime Location
Homewood Suites By Hilton Ottawa Downtown offers a prime location in Ottawa, just steps away from the Supreme Court of Canada and minutes from Parliament Hill and the city centre. The hotel boasts modern rooms with city views, equipped with all amenities including a kitchen and a flat-screen TV.

Convenient Facilities and Services
Enjoy the convenience of a fitness centre, private parking, a restaurant, and room service during your stay. The 24-hour front desk, free WiFi, and American breakfast cater to all your needs. Whether you're here for business or leisure, the business centre and bar offer perfect spots to unwind.

Nearby Attractions and Airport Access
Explore Ottawa's top attractions like the Canadian War Museum and Rideau Locks, all within reach from the hotel. With the Ottawa Macdonald-Cartier International Airport just 11 km away, your travels are made easy when you book your stay at Homewood Suites By Hilton Ottawa Downtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 2422 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
K
kelly • couple • ca
10
2026-04-18 • via Nuitee
• couple • tr
7
2026-04-16 • via Nuitee
W
warda • couple • ca
8
2026-04-16 • via Nuitee
N
Naseem • solo_traveller • ca
10
Exceptional!
Pros:

The rooms, service and staff are amazing!

2026-04-15 • via Nuitee
J
Johanna • solo_traveller • at
7
Pros:

Ausblick, leider Bauarbeiten vor dem Hotel

Cons:

Frühstück war immer gleich und einfallslos.
Leider war der Preis von Booking nicht der Preis, den ich dort bezahlt habe.

2026-04-14 • via Nuitee
A
aurelie • extended_group • fr
6
Pros:

La taille de la suite très confortable et la propreté de l'Hôtel en général. Bonne localisation pour faire les visites.

Cons:

Le canapé lit d'appoint dans la suite ne convient pas pour un adulte - le matelas n'est pas assez épais - pour une suite le couchage d'appoint n'est pas à la hauteur.
Le buffet du petit déjeuner n'est pas très varié et mériterait d'être plus qualitatif. (pas de charcuterie / ni fromage en self service). manque de fruits frais variés (ou salade de fruit) tous les jours orange/pomme/banane-
Aucun jus d'orange frais pressé (que des faux jus en libre service)- pas de possibilité d'omelettes même avec supplément à la carte. Côté café : pas de cappuccino, juste café & thé en pichet self service.

2026-04-14 • via Nuitee
R
Ronaldo • solo_traveller • cu
10
Pros:

Everything

Cons:

No complaints

2026-04-14 • via Nuitee
C
Correa • family_with_children • co
8
Bueno
Pros:

La atencion del personal

Cons:

El desayuno. Poca variedad. Los huevos revueltos horribles.

2026-04-13 • via Nuitee
U
UWA B • extended_group • ng
10
Pros:

It was comfortable and the staff were very friendly and helpful

2026-04-13 • via Nuitee
N
Natalie • couple • ca
7
Merveilleux séjour.
Pros:

Grand lit.
Room spacieuse.
Déjeuner WoW!!! Excellente qualité. Goûteuse.
Prêt de tout.

Cons:

Problème ouverture de la porte de la chambre.

2026-04-13 • via Nuitee
G
Giuseppe • couple • ca
10
Pros:

The hotel is modern in a good location and the rooms are very spacious and comfortable.

Cons:

Everything was fine.

2026-04-13 • via Nuitee
A
Ahmad • couple • pk
9
2026-04-11 • via Nuitee
I
Inna • extended_group • us
7
It was a good location and clean room
Pros:

Central location, clean facility
Food at Tulip restaurant and bar was very good
Pool and gym are open till 11 pm , clean and good

Cons:

This hotel doesnt have two beds room
The sofa bed in the room is very uncomfortable!! Caused terrible back pain
Brealfast had very poor selection , tasteless, no fresh bread or pastries, long lines to make waffles
Additional $25 per day for parking

2026-04-10 • via Nuitee
M
Mel • family_with_children • ca
9
Pros:

Great location and pool!

2026-04-10 • via Nuitee
B
Brigitte • couple • ca
8
Séjour agréable à recommander
Pros:

L’emplacement situé près de plusieurs attractions touristiques à pied ou en voiture.

Stationnement intérieur

Cons:

Pour le déjeuner, quelques aliments manquaient de goût (œufs brouillés, saucisses, bol de chia) il n’y avait pas de jus d’orange ni de pomme seulement du lait thé et café mais les croissants et le gruau étaient excellents!

2026-04-09 • via Nuitee
F
Francois • family_with_children • ca
10
Parfait
Cons:

Le petit déjeuner manquais d'originatlité.

2026-04-07 • via Nuitee
N
Nelson • extended_group • ca
10
2026-04-07 • via Nuitee
L
Lorenzo • solo_traveller • it
6
Pros:

Posizione

Cons:

Colazione

2026-04-06 • via Nuitee
F
Fanny • family_with_children • ca
9
Pros:

Super hôtel pour un séjours en famille. On a bien profité de la piscine et le déjeuner inclus est bon.

Cons:

Le sofa-lit n’est vraiment pas confortable.

2026-04-06 • via Nuitee
C
Claudia • solo_traveller • ca
10
2026-04-06 • via Nuitee