Homewood Suites By Hilton Ottawa Downtown

Hotels
•
Homewood Suites by Hilton
8.8 (2395 reviews)
361 Queen Street , Ottawa , ca

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Spacious rooms
Comfortable bed
Good breakfast options
Cons:
Cleanliness issues
Extra charges
Lack of kitchen utensils
Poor parking instructions

Categories

Cleanliness
7.94
Multiple concerns about cleanliness and maintenance were raised, affecting overall perception.
Service
9.41
Guests frequently praised the helpfulness and friendliness of the staff.
Location
9.45
The central location received much positive feedback, indicating great convenience.
Room Quality
8.9
Rooms were generally noted as spacious and comfortable with few complaints.
Amenities
8.43
Some amenities were lacking, like kitchen utensils, but others were positive.
Value for Money
8.39
The value is perceived positively but affected by extra charges for parking and services.
Food and Beverage
8.94
Breakfast options were appreciated although some guests suggested improvements.
Overall Experience
8.91
Overall experience was noted positively, despite some significant cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 02:49

Property Description

Luxurious Accommodation with Prime Location
Homewood Suites By Hilton Ottawa Downtown offers a prime location in Ottawa, just steps away from the Supreme Court of Canada and minutes from Parliament Hill and the city centre. The hotel boasts modern rooms with city views, equipped with all amenities including a kitchen and a flat-screen TV.

Convenient Facilities and Services
Enjoy the convenience of a fitness centre, private parking, a restaurant, and room service during your stay. The 24-hour front desk, free WiFi, and American breakfast cater to all your needs. Whether you're here for business or leisure, the business centre and bar offer perfect spots to unwind.

Nearby Attractions and Airport Access
Explore Ottawa's top attractions like the Canadian War Museum and Rideau Locks, all within reach from the hotel. With the Ottawa Macdonald-Cartier International Airport just 11 km away, your travels are made easy when you book your stay at Homewood Suites By Hilton Ottawa Downtown.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: YOW

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs CAD 25 per day.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.8
Based on 2395 reviews
Cleanliness: 7.94
Service: 9.41
Location: 9.45
Room Quality: 8.9
Amenities: 8.43
Value for Money: 8.39
Food and Beverage: 8.94
Overall Experience: 8.91
J
JEAN • couple • cd
9
2026-02-14 • via Nuitee
L
Lori • couple • ca
9
2026-02-14 • via Nuitee
S
Sebastian • solo_traveller • ca
10
2026-02-13 • via Nuitee
S
sylvie • couple • fr
10
Si nous revenons à Ottawa nous retournerons au Homewood Suites
Pros:

Nous avons beaucoup aimé l’emplacement du Homewood Suites, les structures équipements proposés par l’établissement, le parking sous le bâtiment, la chambre était très jolie et bien propre avec une belle vue sur la ville

Cons:

Rien à signaler

2026-02-12 • via Nuitee
P
Paterson • extended_group • ca
9
2026-02-12 • via Nuitee
G
Galo • solo_traveller • ec
9
2026-02-11 • via Nuitee
M
Marek • family_with_children • pl
10
Polecam w Ottawie
Pros:

Aneks kuchenny i wielkość pokoju

2026-02-10 • via Nuitee
B
Brett • couple • au
8
2026-02-09 • via Nuitee
R
Richard • couple • ca
10
Toutcétaitvparfait!
Pros:

Tout

Cons:

Rien

2026-02-08 • via Nuitee
A
Abeer • solo_traveller • ca
9
Great and comfortable
2026-01-31 • via Nuitee
A
Alister • family_with_children • ca
8
2026-01-27 • via Nuitee
J
jennifer • couple • ca
10
Nice clean rooms.
Pros:

Great area.

Cons:

Parking garage was low ceiling. Scared to scrape my jeep roof. Pull out bed did not fit by bed, had to move couch to open it up

2026-01-26 • via Nuitee
M
Melodie • family_with_children • ca
8
2026-01-26 • via Nuitee
S
Saad • couple • ca
8
Pros:

Qualité prix emplacement service j'ai rien à dire

Cons:

Je suis satisfait

2026-01-26 • via Nuitee
S
Sullivan • solo_traveller • ca
5
I would never go back.
Pros:

It was in a great location

Cons:

Not enough elevators, the parking was a treck to get to the room. Breakfast staff were so rude and arrogant and not helpful. The food was awful. No room service as advertised either.

2026-01-25 • via Nuitee
K
Kulraj • couple • ca
7
2026-01-25 • via Nuitee
B
Brown • family_with_children • ca
10
Pros:

Good location, clean. A bit pricey but good experience. Kids loved the pool

2026-01-24 • via Nuitee
E
Elizabeth • couple • ca
9
2026-01-23 • via Nuitee
J
Jose luis • couple • ca
9
2026-01-22 • via Nuitee
H
Haozhe • couple • ca
6
2026-01-22 • via Nuitee