Wasserturm Hotel Mannheim

Hotels
5.8 (1086 reviews)
Augustaanlage 29 , Mannheim , DE
+49 621 416200

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Terrace
Garden
Bar
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Outdated facilities
High prices for quality

Categories

Cleanliness
3.13
Multiple reviews highlighted unclean rooms and restrooms, with mentions of dirty towels, foul smells, and overall poor hygiene.
Service
7.6
Some reviews indicate that while staff were helpful, there were significant issues with customer service, particularly regarding complaints and responsiveness.
Location
9.14
Several reviewers praised the location as very central and convenient.
Room Quality
4.09
Reports of outdated and poorly maintained rooms, including broken amenities and a lack of cleanliness.
Amenities
4.12
Lack of basic amenities and poor condition of existing ones were mentioned negatively across reviews.
Value for Money
5.08
Several reviewers expressed that the cost was too high for the quality received.
Food and Beverage
7.13
No specific mention of food services, assigning a neutral rating as it is standard quality for this hotel tier.
Overall Experience
6.1
Overall dissatisfaction highlighted in multiple reviews, summarizing a negative experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 05:12

Property Description

Historic Charm in the Heart of Mannheim

Individually Furnished Rooms - Enjoy a comfortable stay in uniquely decorated rooms equipped with modern amenities like a TV, desk, and private bathroom.

Convenient Location - Just a short stroll from Pestalozzischule Tram Stop, providing easy access to popular attractions such as SAP Arena and Mannheim Central Station.

Explore the City - Take a leisurely walk to the nearby Congress Center Rosengarten or Luisenpark Park for a relaxing day out.

Book now for a memorable stay at Wasserturm Hotel Mannheim, where history meets modern comfort.

Important information:

Please note that guests are asked to provide the hotel with their telephone number and approximate time of arrival. Guests wishing to check in after 18:00 must contact the property in order to arrange access to keys.

Please note that late check-out until 11:00 is possible for EUR 10 and late check-out until 12:00 is possible for EUR 10, subject to availability.

Reception is open between 06:30 and 22:00. Should you arrive after 22:00, please contact the property in advance. The property will give you a code for the key box.

Please also note that the restaurant is closed until further notice.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM

Location

Guest Reviews

5.8
Based on 1086 reviews
Cleanliness: 3.13
Service: 7.6
Location: 9.14
Room Quality: 4.09
Amenities: 4.12
Value for Money: 5.08
Food and Beverage: 7.13
Overall Experience: 6.1
M
Markus Wagner • solo_traveller • de
4
Cons:

Blutspritzer auf den Badezimmer Fliesen. Bettlaken zu klein, sodass man die fleckige Matratze direkt sieht.

2026-09-16 • via Nuitee
I
Imran • solo_traveller • es
1
2026-09-15 • via Nuitee
M
M. Meschede • extended_group • de
1
Nicht empfehlenswert.
Pros:

Top Lage. Gute Erreichbarkeit.

Cons:

Die Sauberkeit im Hotel war katastrophal. Eines der zwei gebuchten Zimmer war im Erdgeschoss und absolut unbewohnbar. Muffiger Geruch, winziges Fenster. Das zweite Zimmer sehr dreckig und trotz angeblich erfolgter Reinigung war nichts erfolgt. Leider mussten zwei der Mitreisenden auf ein anderes Hotel ausweichen.

2026-09-13 • via Nuitee
B
Banush • couple • de
1
2026-09-12 • via Nuitee
R
RC-Car Werkstatt • solo_traveller • de
4
2026-09-11 • via Nuitee
M
Massimo • solo_traveller • de
3
Einmal und nie wieder.
Pros:

Die Lage vom Hotel war gut.

Cons:

Das Zimmer und Bad war nicht sauber. Es war alles ziemlich alt und keine Empfehlung. Man hat alles von dem Nachbarn gehört.

2026-09-10 • via Nuitee
E
Ekaterini • solo_traveller • de
4
Nicht noch einmal
Pros:

Sehr lange nicht renoviert, das Bad schäbig, abblätternde Farbe. Erster Stock, kein Aufzug. Rezeption bei Anreise nicht besetzt, an der Tür nur eine Möglichkeit anzurufen, um den Schlüssel und Zugang aus einem Schlüsselkasten zu erhalten.

Cons:

Angaben auf der Website sehr unklar. Dringend Renovierungsbedürftig!

2026-09-08 • via Nuitee
R
Rainer • solo_traveller • de
7
2026-09-07 • via Nuitee
M
Mykyta • solo_traveller • de
10
2026-09-07 • via Nuitee
F
Francis • solo_traveller • fr
8
2026-09-06 • via Nuitee
максим • solo_traveller • ua
7
2026-09-06 • via Nuitee
J
John • couple • de
4
2026-09-05 • via Nuitee
P
Philipp • family_with_children • ch
2
Nicht noch einmal
Cons:

Musste vor Ort nochmals die Übernachtung bezahlen, trotz bezahlter Buchung über Booking.com
Es hatte kein WC Papier und das Zimmer war nicht wirklich sauber..

2026-09-05 • via Nuitee
A
Anatolii • solo_traveller • ua
8
2026-09-04 • via Nuitee
K
Kirsten • solo_traveller • de
7
2026-09-03 • via Nuitee
K
Korinna • solo_traveller • ch
3
2026-09-01 • via Nuitee
F
Fatih • couple • de
9
2026-09-01 • via Nuitee
R
Rakshith • solo_traveller • in
10
2026-08-31 • via Nuitee
E
Emanuel • solo_traveller • de
6
2026-08-29 • via Nuitee
A
Anette • solo_traveller • de
8
Alles ok
Pros:

Ich wurde freundlich empfangen und verabschiedet. Ich kann nur das Zimmer beurteilen, dass ich hatte. Es lag nach hinten heraus und war sehr ruhig. Die Ausstattung war einfach und angemessen, das Bett sehr bequem, das Zimmer und das Bad sauber. Ich fand das Preis-Leistungsverhältnis gut. Man hat eine Bushaltestelle in der Nähe, ist aber auch in 15min zu Fuß am HbF und in 5 min am Wasserturm.

2026-08-27 • via Nuitee