Wasserturm Hotel Mannheim

Hotels
5.8 (988 reviews)
Augustaanlage 29 , Mannheim , de

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Children allowed

Facilities

Non-smoking rooms
Terrace
Fax/photocopying
Tour desk
Car hire
Non-smoking throughout
Coffee Shop on site
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Outdated facilities
High prices for quality

Categories

Cleanliness
3.13
Multiple reviews highlighted unclean rooms and restrooms, with mentions of dirty towels, foul smells, and overall poor hygiene.
Service
7.6
Some reviews indicate that while staff were helpful, there were significant issues with customer service, particularly regarding complaints and responsiveness.
Location
9.14
Several reviewers praised the location as very central and convenient.
Room Quality
4.09
Reports of outdated and poorly maintained rooms, including broken amenities and a lack of cleanliness.
Amenities
4.12
Lack of basic amenities and poor condition of existing ones were mentioned negatively across reviews.
Value for Money
5.08
Several reviewers expressed that the cost was too high for the quality received.
Food and Beverage
7.13
No specific mention of food services, assigning a neutral rating as it is standard quality for this hotel tier.
Overall Experience
6.1
Overall dissatisfaction highlighted in multiple reviews, summarizing a negative experience at the hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 05:12

Property Description

Historic Charm in the Heart of Mannheim

Individually Furnished Rooms - Enjoy a comfortable stay in uniquely decorated rooms equipped with modern amenities like a TV, desk, and private bathroom.

Convenient Location - Just a short stroll from Pestalozzischule Tram Stop, providing easy access to popular attractions such as SAP Arena and Mannheim Central Station.

Explore the City - Take a leisurely walk to the nearby Congress Center Rosengarten or Luisenpark Park for a relaxing day out.

Book now for a memorable stay at Wasserturm Hotel Mannheim, where history meets modern comfort.

Important information:

Please note that guests are asked to provide the hotel with their telephone number and approximate time of arrival. Guests wishing to check in after 18:00 must contact the property in order to arrange access to keys.

Please note that late check-out until 11:00 is possible for EUR 10 and late check-out until 12:00 is possible for EUR 10, subject to availability.

Reception is open between 06:30 and 22:00. Should you arrive after 22:00, please contact the property in advance. The property will give you a code for the key box.

Please also note that the restaurant is closed until further notice.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM

Property Policies

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 4 years old to 6 years old stay for free when using an existing bed.
    People 6 years old and over stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.8
Based on 988 reviews
Cleanliness: 3.13
Service: 7.6
Location: 9.14
Room Quality: 4.09
Amenities: 4.12
Value for Money: 5.08
Food and Beverage: 7.13
Overall Experience: 6.1
C
Calayag • family_with_children • de
5
2026-04-01 • via Nuitee
E
Eduardo • solo_traveller • es
10
2026-03-30 • via Nuitee
S
Sylvia • couple • de
3
Wir würden nicht mehr dort übernachten wollen
Pros:

Standort v Hotel ist super. 10 min zum Bahnhof sowohl auch 10 min in d Stadt .

Cons:

Zimmer total veraltet, Bad - Duschwand lose , Duschkopf mit samt Schlauch kaputt (Spritze überall), dickes Kalkschichten , auch es gab es keine Ablage für diverses , kein zusätzliche Haken für Jacken , Frühstück für 11,50 Euro - geboten waren nur von Lidl Produkte, keine Auswahl beim Semmeln auch ingesamt wenig Auswahl , auf Nachfragen nach Besteck und Gläser bekommen , im Flur wenn man auf Zimmer ging waren die Lichtschalter leider defekt.

2026-03-30 • via Nuitee
V
Vincenzo Corbo • family_with_children • de
10
2026-03-27 • via Nuitee
N
Nik • solo_traveller • si
8
2026-03-27 • via Nuitee
E
Eduardo • solo_traveller • es
10
10/10
Pros:

10/10

2026-03-26 • via Nuitee
A
Alexander • solo_traveller • de
8
Preis Leistung war gut
Pros:

War alles gut

Cons:

Zum übernachten in Ordnung

2026-03-23 • via Nuitee
M
Muhammad • family_with_children • de
1
2026-03-17 • via Nuitee
M
Muhammad • family_with_children • de
1
2026-03-17 • via Nuitee
M
Muhammad • family_with_children • de
1
2026-03-17 • via Nuitee
A
Alexandre • solo_traveller • ch
8
2026-03-14 • via Nuitee
J
Jasmin • couple • rs
1
2026-03-13 • via Nuitee
C
Claudia • solo_traveller • de
2
Absteige unterster Kategorie- alles , kein Hotel
Pros:

Bett war bequem und sauber

Cons:

Es ist ein eigentlich mal tolles Hotel gewesen, was in die Jahre gekommen ist, und absolut nichts investiert wird!!
Es war schmutzig, kein Duschbad, keine Rauchmelder!!!
Es wurden keine Personalien bei Ankunft erhoben. Ab 2 Uhr war die Nacht vorbei,Türgeklapper, mehrere Männer haben nebenan laut diskutiert und geraucht, sodass der Qualm bei mir ins Zimmer gezogen ist.
Kathastrophal!!!

2026-03-11 • via Nuitee
F
Fatima • family_with_children • de
1
Pros:

Nichts

Cons:

Als wir angekommen sind, Rezeption war geschlossen. Wir waren pünktlich um 15 Uhr da. Lange Zeit haben wir an jemanden gewartet, aber ohne Erfolg.
Wir sind durch den Hotel gegangen, um jemanden zu finden. Das Hotel war so schmutzig, Treppenhaus besonders. Zum Glück, haben wir niemanden gefunden und sind weiter gegangen, und ein anderen Hotel gebucht.

2026-03-10 • via Nuitee
M
Mazouzi • solo_traveller • de
8
Fati
Pros:

Beste Lage in der Stadt Mannheim

Cons:

Alles war gut 👍

2026-03-09 • via Nuitee
M
Marco • couple • de
6
2026-03-09 • via Nuitee
A
Anita • couple • de
5
Nie wieder !!!-:(
Pros:

Na an Centrum von Stadt Mannheim

Cons:

Kein Frühstück von 7:00 wie versprochen
Sehr laut und nicht sauber
Haare im Waschbecken
Leere Flaschen unter dem Bett
Falsche Buchung /doppelte Buchung -keine Kulanz!!!-:(

2026-03-07 • via Nuitee
P
Patrycja • family_with_children • pl
10
2026-03-07 • via Nuitee
A
Andreas Maier • solo_traveller • de
7
2026-03-06 • via Nuitee
T
Tinnirello • couple • de
9
2026-03-05 • via Nuitee