Moxy Glasgow Merchant City

Hotels
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Moxy Hotels
8.7 (5153 reviews)
210 High Street , Glasgow , gb

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Breakfast quality
Maintenance issues

Categories

Cleanliness
7.91
Comments about blocked sink and broken shower highlight cleanliness issues.
Service
9.38
Friendly staff and helpful reception service were noted positively, with some issues regarding lost items.
Location
9.42
Multiple reviews praised the hotel for a great location.
Room Quality
8.37
Mixed sentiments; comfy beds were mentioned, but noise disturbances were noted.
Amenities
8.9
Decent amenities mentioned, including cocktails and good facilities.
Value for Money
8.86
Good value noted in several reviews.
Food and Beverage
7.91
Breakfast was described negatively, affecting overall food and beverage sentiment.
Overall Experience
8.88
Overall positive sentiments with some criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-13 01:01

Property Description

Modern Comfort in the Heart of Glasgow

Prime Location: Located within walking distance of Glasgow Cathedral, The Glasgow Royal Concert Hall, and Buchanan Galleries, Moxy Glasgow Merchant City offers the perfect base to explore the city.

Convenience and Style: Enjoy contemporary non-smoking rooms with free WiFi, a fitness centre, and a trendy bar to unwind after a day of sightseeing.

Exceptional Service: With multilingual staff at the 24-hour front desk, indulge in a buffet breakfast each morning and receive insider tips on exploring the vibrant city.

Ready to experience Glasgow in style? Book your stay at Moxy Glasgow Merchant City now and make unforgettable memories.

Important information:

When booking 10 rooms or more, different policies and additional supplements may apply.

Guests who have booked a prepaid reservation must check in with the same credit card that was provided to make the booking.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs GBP 12 per day.

Location

Guest Reviews

8.7
Based on 5153 reviews
Cleanliness: 7.91
Service: 9.38
Location: 9.42
Room Quality: 8.37
Amenities: 8.9
Value for Money: 8.86
Food and Beverage: 7.91
Overall Experience: 8.88
L
Lorna • couple • gb
8
2026-06-20 • via Nuitee
M
Melanie • solo_traveller • de
8
Städtereise
Pros:

Die Lage war toll, super Ausgangspunkt um die Stadt zu erkunden.
In laufnähe waren viele schöne Cafés, ein Supermarkt und der Bahnhof für den Scotsrail. Auch ein toller Startpunkt für eine Hop-on-Hop-off-Tour - Bustour 😃(Bushaltestelle wenige 100 m vom Hotel entfernt)

Hotel hat ein großes Foyer mit vielen Sitzgelegenheiten.

Cons:

Die Zimmer sind relativ klein und besitzen kaum Ablagefläche. Leider gibt es auch keine Stühle auf den Zimmern.

2026-06-20 • via Nuitee
C
Cayla • couple • gb
7
Stylish clean hotel at an affordable price in a good location but some staff are not focused on personable service
Pros:

Good location in the city centre, no more than a 15min walk to the centre and Glasgow green. Stylish hotel, got all your basics and very clean.

Cons:

The staff were not attentive. Arrived 15 mins before check in and told we had to wait unless we paid a premium despite the room being ready. I would be more likely to stay again if they showed us this kindness. Following this I was ignored at the desk while a team member was being trained. Being unacknowledged for even a small amount of time made me feel like a burden.

2026-06-20 • via Nuitee
J
Jo • solo_traveller • gb
6
Pros:

I liked that it had a window that opens and the towels were a decent size. Also liked that the TV allows casting to stream from your phone. Check in was easy enough once I got past all the blurb and offer of a free cocktail (I don't drink).

Cons:

Hotel was further out from the town than I thought and it was a nightmare to get to with the roadworks and rain. Bed was lumpy and the lights under it came on every time you moved. Room was manky and hadn't been cleaned - bathroom too was actually black. Glass in room was all scratched and smeared. Not sure the duvet cover was fresh either but was so tired I couldn't be bothered to move. Shower was too hot and couldn't get it colder. Room was boiling even with the window open. Lobby smelt of spew. You can tell it's a party hotel, which is fine if that's your thing.

2026-06-19 • via Nuitee
G
gauravag99 • solo_traveller • in
8
2026-06-19 • via Nuitee
G
Gerry • solo_traveller • gb
7
A little disappointed 😞
Pros:

Good location. Good staff. Gluten-free items available for breakfast. Free drink on arrival

Cons:

Overpriced due to supply and demand. (Take Twat concert taking place at Hampden same weekend) Compact room. kettle provided but no snacks or bottled water available.

2026-06-19 • via Nuitee
L
Lesley • extended_group • gb
10
2026-06-19 • via Nuitee
T
Taylorrrhunttt • couple • gb
10
Good atmosphere, great value for money.
Pros:

It was a great experience from start to finish. Great that check out is 12pm.

Cons:

There was nothing terribly wrong but if I HAD to choose one thing it would just be that the room was overly warm and the aircon didn’t really help much.

2026-06-19 • via Nuitee
R
Roberto • solo_traveller • es
10
Pros:

El hotel es muy bonito bien situado y las habitaciones son muy bonitas y limpias

Cons:

El colchón... pero pude dormir...

2026-06-19 • via Nuitee
A
Angela • couple • gb
8
2026-06-18 • via Nuitee
J
Joyce • couple • gb
6
Pros:

The modern decor; the friendly welcome.

Cons:

The curtain was off the rail & light was shining in; the toilet flush was very loose; the bathroom door wouldn’t stay shut & didn’t have a lock

2026-06-18 • via Nuitee
G
Glenda • solo_traveller • gb
8
2026-06-18 • via Nuitee
S
Sarah • family_with_children • gb
8
Pros:

Location was perfect for a University visit with my daughter.
Quiet location within easy walking distance of the city centre.
Lots of food options and shops nearby

Cons:

Nothing

2026-06-18 • via Nuitee
H
Heather • couple • gb
9
Pros:

Great location and reasonable prices. Staff were friendly, rooms were clean and ample space.

Cons:

Can’t fault it!

2026-06-17 • via Nuitee
S
Sara • couple • gb
4
Fine stay but won’t return
Pros:

I always stay in Moxy hotels so the facilities were good - as expected.

Cons:

Receptionist wasn’t very friendly. Fire alarm went off at 6am and we were all evacuated - someone had left an iron on. No apology received.
Even though it was close to the city centre I didn’t actually like the setting but that’s just a personal preference.

2026-06-17 • via Nuitee
E
Emese • family_with_children • gb
8
2026-06-17 • via Nuitee
S
Scarcella • family_with_children • it
9
2026-06-16 • via Nuitee
T
Tristan • couple • gb
10
Pros:

All of it

2026-06-16 • via Nuitee
F
Farrer • solo_traveller • gb
10
2026-06-15 • via Nuitee
G
gillian • solo_traveller • gb
9
Pros:

Quirky, modern hotel, friendly, acentive staff, very friendly.

Cons:

Nothing i can think of.

2026-06-15 • via Nuitee