Quest St Kilda Road

Hotels
•
Quest Apartment Hotels
9.4 (1832 reviews)
478 St Kilda Road , Melbourne , au

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and accommodating staff
Great location near transport
Cons:
Cleanliness issues noted
Noise from outside
Missing room amenities

Categories

Cleanliness
8.7
Several reviews mentioned issues with cleanliness, especially in bathrooms.
Service
10
Reviews praised the friendly and helpful staff across multiple comments.
Location
10
Consistently noted to be in a great location, convenient for transport.
Room Quality
9.2
Most rooms were described as comfortable, but some mentioned issues such as noise.
Amenities
8.7
Amenities were generally good, though some guests noted missing essentials like tea towels.
Value for Money
9.7
Many guests felt they received good value for the price paid.
Food and Beverage
9.2
No specific mentions, but expectations for standard hotel offerings.
Overall Experience
9.7
Positive sentiments in many reviews, highlighting enjoyable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:12

Property Description

Luxurious Aparthotel in Melbourne's St Kilda Road District

Modern Amenities: Enjoy a fitness centre, complimentary WiFi, and private parking. The units feature air conditioning, flat-screen TVs, and fully equipped kitchens in some rooms.

Accessible and Family-Friendly: Facilities for disabled guests and family rooms available. Private bathrooms with walk-in showers, free toiletries, and cozy bed linens provided.

Convenient Location: Close to Royal Botanic Gardens and a short distance to Middle Park Beach and National Gallery of Victoria. Perfect for guests looking to explore Melbourne's attractions.

Book your stay at Quest St Kilda Road for a comfortable and enjoyable experience in Melbourne!

Important information:

Please note a credit card pre authorization of AUD 300 is required upon check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 30 per day.

Location

Guest Reviews

9.4
Based on 1832 reviews
Cleanliness: 8.7
Service: 10
Location: 10
Room Quality: 9.2
Amenities: 8.7
Value for Money: 9.7
Food and Beverage: 9.2
Overall Experience: 9.7
L
Leonie Davies • solo_traveller • au
9
2026-04-11 • via Nuitee
N
NGOK • extended_group • au
9
Close to CBD and close to shops and restaurants. Pet friendly. Good value for money.
Pros:

The staff were friendly, the apartment is quiet and we felt very respected

2026-04-10 • via Nuitee
S
Sue • family_with_children • au
7
A little bit scary.
Pros:

Rooms were clean and spacious.

Cons:

Reception called me on the phone at 2.30am (disrupting my sleep obviously) to ask about my booking. They had given three men a key to my room 15 minutes earlier, it was just luck I had locked my door from the inside so they couldn't get in. I was able to look through the peep hole and ask them to go away. I don't know what the purpose of the reception ringing me was as I wasn't going to move rooms in the middle of the night if they had actually given me the wrong room. When I asked at reception in the morning about the incident the person on duty said the night staff was in training and did apologise but I feel like they also just brushed off the seriousness of the matter. Honestly, I was just toooo tired to question it any further.

2026-04-10 • via Nuitee
R
Rotscheid-Felu • couple • au
9
2026-04-10 • via Nuitee
C
CRYSTAL • family_with_children • au
10
Easter holiday trip
Pros:

The overall stay was great! Especially that it is dog friendly and allows dogs. Staff were helpful and easy to talk to. When we came back from exploring the area, we returned to the carpark and the spots were all taken. We had someone help us get a parking which was great as we wouldn't know what to do if she wasn't there.

Cons:

There wasn't anything we didn't like about our stay, in fact, we would love to come back.

2026-04-10 • via Nuitee
P
Paschalis • couple • de
8
Pros:

Room was large, very clean, well equipped, well lit. Public transport close by. Staff was pleasant and friendly.

Cons:

There was quite a bit of construction going on close by while we were there and it was noisy. I had to jump a bit through hoops for the hotel to make keys available in the lockbox after hours.

2026-04-09 • via Nuitee
M
Maire • couple • au
10
Pros:

Extremely friendly staff! Especially Fynn who made our stay easy and fuss free☺️

2026-04-08 • via Nuitee
M
Mary-Ellen • couple • au
9
Fulfilled our expectations and needs
Pros:

Left early so didn't have breakfast. Very happy with reception staff who helped us with tram travel details, where to eat in St Kilda as our trip was for a concert at The Palais Theatre.

2026-04-07 • via Nuitee
T
Tony • couple • au
9
2026-04-07 • via Nuitee
V
Vernon • solo_traveller • au
10
2026-04-06 • via Nuitee
S
Shelley • family_with_children • au
10
2026-04-05 • via Nuitee
T
Travis • family_with_children • au
6
2026-04-05 • via Nuitee
H
Hume • couple • au
7
Could have stayed a bit longer if price discounts been considered under humanitarian circumstances.
Pros:

Facilities are good - clean toilet, housekeeping was ok, made some requests from staff/reception and they were prompt to respond - much appreciated. The laundry was really helpful being someone who has to visit a loved one at the hospital each day.

Cons:

Stayed at 4th floor as you go out of the Le stir - the hallway to our room was dark, walls and carpet could do with brighter lighting and light colours. Specified two beds at the time of booking; when we arrived at our room there is only one bed; called the reception and they sent someone to make it into two beds.

2026-04-04 • via Nuitee
J
Jaimee • couple • au
8
2026-04-03 • via Nuitee
C
Cedric • couple • au
10
Great stay!
Pros:

Amazing night at Quest St Kilda! The room exceed our expectations, the bed was very comfortable and the shower was great! We didn’t have time to use the amenities but the gym looked fully stocked.

2026-04-02 • via Nuitee
C
Cara • solo_traveller • au
7
2026-04-01 • via Nuitee
C
Cathy • family_with_children • au
10
2026-04-01 • via Nuitee
J
Julie • family_with_children • au
10
Pros:

The staff are very friendly and supportive, especially Hunter, who is always hospitable and ready to help.

Cons:

The lift is quite confusing

2026-03-30 • via Nuitee
D
david • couple • au
10
2026-03-30 • via Nuitee
L
Louise • family_with_children • au
8
2026-03-30 • via Nuitee