Quest St Kilda Road

Hotels
Quest Apartment Hotels
9.4 (1737 reviews)
478 St Kilda Road , Melbourne , au

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly and accommodating staff
Great location near transport
Cons:
Cleanliness issues noted
Noise from outside
Missing room amenities

Categories

Cleanliness
8.7
Several reviews mentioned issues with cleanliness, especially in bathrooms.
Service
10
Reviews praised the friendly and helpful staff across multiple comments.
Location
10
Consistently noted to be in a great location, convenient for transport.
Room Quality
9.2
Most rooms were described as comfortable, but some mentioned issues such as noise.
Amenities
8.7
Amenities were generally good, though some guests noted missing essentials like tea towels.
Value for Money
9.7
Many guests felt they received good value for the price paid.
Food and Beverage
9.2
No specific mentions, but expectations for standard hotel offerings.
Overall Experience
9.7
Positive sentiments in many reviews, highlighting enjoyable stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:12

Property Description

Luxurious Aparthotel in Melbourne's St Kilda Road District

Modern Amenities: Enjoy a fitness centre, complimentary WiFi, and private parking. The units feature air conditioning, flat-screen TVs, and fully equipped kitchens in some rooms.

Accessible and Family-Friendly: Facilities for disabled guests and family rooms available. Private bathrooms with walk-in showers, free toiletries, and cozy bed linens provided.

Convenient Location: Close to Royal Botanic Gardens and a short distance to Middle Park Beach and National Gallery of Victoria. Perfect for guests looking to explore Melbourne's attractions.

Book your stay at Quest St Kilda Road for a comfortable and enjoyable experience in Melbourne!

Important information:

Please note a credit card pre authorization of AUD 300 is required upon check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 40 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 30 per day.

Location

Guest Reviews

9.4
Based on 1737 reviews
Cleanliness: 8.7
Service: 10
Location: 10
Room Quality: 9.2
Amenities: 8.7
Value for Money: 9.7
Food and Beverage: 9.2
Overall Experience: 9.7
J
Joshua couple au
9
Excellent. Will be back again.
Pros:

Clean room and friendly staff. Large shower with great water pressure

Cons:

Nothing

2026-02-14 via Nuitee
E
EMERSON family_with_children lk
8
2026-02-13 via Nuitee
C
CARLOS couple es
10
Pros:

Las instalaciones, equipación. La habitación muy amplia y muy limpia. Todo perfecto.
El apartamento dispone de cocina completa y una buena ducha.
En la planta baja hay cuarto de limpieza de ropa con lavadoras y secadoras. Disponible también detergente. No se paga ningún suplemento por el servicio.

Cons:

Hay una obra en las inmediaciones y por la mañana se oye algo de ruido más de lo normal.

2026-02-12 via Nuitee
L
Louisa solo_traveller au
10
Perfect
Pros:

Clean and staff were fantastic

Cons:

N/a

2026-02-12 via Nuitee
A
Andrew couple au
8
Pros:

Dog friendly establishment. Good location. Well set up studio apartment.

2026-02-12 via Nuitee
J
John couple au
9
2026-02-11 via Nuitee
M
Margaret couple au
9
The reception staff were amazing. Helpful, happy and pleasant. we would stay there again.
Pros:

Location was perfect for where we needed to be. We didn't get the breakfast.

Cons:

Room was a bit small.

2026-02-11 via Nuitee
C
Christopher couple au
1
2026-02-10 via Nuitee
K
Kerry couple au
7
Pros:

The location. It was nice being out of the city, but still close enough and great access to the Trams.

Cons:

Cleanliness could have been better.

2026-02-10 via Nuitee
C
craig couple au
8
Nice
Pros:

Dog friendly and location

Cons:

Charging $60 a night for having a pet when we stayed five nights and they did nothing else additional to cleaning the rooms per day a little bit over the top for charging an extra $300 for tthe whole stay

2026-02-10 via Nuitee
J
Jenna couple au
10
No all good nothing to say.
Pros:

View of the place I'm in Now I like it 🙏😇💐.

2026-02-09 via Nuitee
D
Daniele couple au
10
Thank you
Pros:

Perfect

Cons:

Booking

2026-02-08 via Nuitee
J
John couple au
10
2026-02-08 via Nuitee
I
Ingrid couple au
8
2026-01-31 via Nuitee
M
Mark solo_traveller au
5
Great location if you're a wealthy back-packer who could not care.
Pros:

The location.

Cons:

Booking it via Booking.com.
My suite was not well presented - scuffed walls, human and possibly dog hair on the bed and in the bathroom, dirty floors and generally well worn-out.
No Wi-Fi, coffee and milk not replaced each day and I had to wash my own dishes!

2026-01-31 via Nuitee
D
David couple au
9
2026-01-30 via Nuitee
G
Gary couple au
10
2026-01-30 via Nuitee
M
Mark couple au
10
Worth staying here
Pros:

Great place to stay

Cons:

Everything was great

2026-01-29 via Nuitee
C
Courtney couple au
10
2026-01-28 via Nuitee
B
Brendan couple au
10
Excellent stay with amazing close proximity to St. Kilda and the City.
Pros:

I liked the cleanliness and privacy of the rooms. The apartment building was close to trams, which helped us avoid travelling by car into the city and to some nearby cafes. The receptionist were very helpful and provided us with good suggestions for cafes.

Cons:

Just a tiny problem with the view, as it is completely blocked, but I understand because of the location and nearby buildings it is not possible.

2026-01-27 via Nuitee