Somerset Baitang Suzhou

Hotels
Somerset
9.1 (127 reviews)
No.266 Su Zhou Ave., Suzhou Industrial Park , Suzhou , cn

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Great facilities
Spacious room
Good breakfast
Cons:
Breakfast variety
Cleanliness issues
Thin walls

Categories

Cleanliness
7.99
Comments indicate that room cleaning was not always satisfactory.
Service
9.96
Staff were friendly and responsive to questions.
Location
9
Proximity to the city and good views mentioned.
Room Quality
9.45
Spacious and comfortable rooms praised, with upgrades noted.
Amenities
9.48
Amenities such as pool and gym were positively highlighted.
Value for Money
8.94
Overall quality justifies the price based on positive reviews.
Food and Beverage
7.99
Breakfast quality received mixed feedback.
Overall Experience
9.96
Satisfied guests expressing intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-06 19:18

Property Description

Luxurious Accommodation and Convenient Location

Modern Amenities and Fully Equipped Kitchen

Relaxing Facilities and Recreational Activities

Book your stay at Somerset Baitang Suzhou now to experience luxury, comfort, and convenience all in one place.

Important information:

Please note that the property can only accommodate pets with a maximum weight of 10 kg or less.

All pets staying at this property must have up-to-date vaccinations.

Please note that pets will incur an additional charge of RMB 500 per stay per pet.

Please note that pets are not permitted in the restaurant, children's reading room, yoga room, swimming pool, fitness center, and other enclosed public areas of the property.

Please note that pets must be kept on a lead while in public areas of the property.

Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 212 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 127 reviews
Cleanliness: 7.99
Service: 9.96
Location: 9
Room Quality: 9.45
Amenities: 9.48
Value for Money: 8.94
Food and Beverage: 7.99
Overall Experience: 9.96
I
Ian couple be
6
2026-05-06 via Nuitee
M
Moritz solo_traveller fr
7
Overall a good experience
Pros:

In principle, this is a very good hotel; the room, location and breakfast are all truly excellent.
The lady at check-in was welcoming, helpful and efficient.

Cons:

It was disappointing that the lady at check-out wanted to return an incorrect amount for the deposit.

2026-05-02 via Nuitee
G
Gabrielle couple nz
8
2026-05-02 via Nuitee
E
Eva solo_traveller ch
8
2026-04-27 via Nuitee
D
Duncan couple gb
8
2026-04-20 via Nuitee
H
Hongyi family_with_children au
10
Great experience
Pros:

Convenient location.
Friendly staff.

Cons:

Value for money

2026-04-13 via Nuitee
C
Chou family_with_children tw
10
入住及退房效率高、即時需求像是水、洗衣粉等都快速提供,還有服務機器人既可愛又厲害。駐門口的服務人員也很友善,主動幫助搬動行李。早餐多元豐富,住得久服務員還會記得房客,主動問候貼心詢問!
Pros:

服務人員的工作熱誠與態度十分優越

Cons:

2026-04-12 via Nuitee
Q
Qing couple us
10
2026-04-11 via Nuitee
M
MAOHONG solo_traveller tw
8
Pros:

地點離捷運站非常近,房間算大的公寓式套房、早餐還不錯!
整體而言跟對面的希爾頓公寓套房比,房間還是小了些,但!相對較高CP值蠻推薦的

2026-03-28 via Nuitee
珈菲 solo_traveller tw
9
2026-03-24 via Nuitee
I
Ian family_with_children gb
9
2026-03-09 via Nuitee
I
I Tsen extended_group tw
10
2026-01-31 via Nuitee
J
Jervis family_with_children gb
10
Pros:

Size of room and facilities in the room

Cons:

Breakfast food quality is the only area that needs improving.

2026-01-24 via Nuitee
R
Ronny solo_traveller de
10
Immer wieder gern.Auch gut geeignet für Familien
Pros:

Super Ausstattung.
Sehr gute Verkehrsanbindung.
Shops & Restaurants in der Nähe.
Frühstück läßt keine Wünsche offen

2026-01-15 via Nuitee
G
Gao family_with_children au
10
2026-01-15 via Nuitee
M
Mpumelelo couple za
9
2026-01-05 via Nuitee
S
Sibani couple za
9
2026-01-03 via Nuitee
Q
QIUXUAN family_with_children sg
9
2025-12-26 via Nuitee
W
Wang family_with_children my
9
Pros:

Cleanliness and staff very helpful

2025-12-15 via Nuitee
A
Abdullatif solo_traveller sa
6
Pros:

النظافه

Cons:

الموقع و الافطار ليس جيد

2025-12-10 via Nuitee