Holiday Inn - the niu, Charly Frankfurt City by IHG

Hotels
Holiday Inn Hotels & Resorts
8.2 (4642 reviews)
Niddastraße 60 - 62 , Frankfurt/Main , de

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Safety concerns nearby
Small room size
Difficult to find

Categories

Cleanliness
8
Overall positive comments about cleanliness but some concerns about small rooms.
Service
8.7
Consistently mentioned as friendly and accommodating.
Location
7.5
Mixed reviews, concerns about safety due to nearby drug activity.
Room Quality
8
Rooms are clean and new, but some reports of small size.
Amenities
8.5
Good breakfast and complimentary services noted.
Value for Money
8.2
Good price-quality relationship, but some mention of safety concerns.
Food and Beverage
8.5
Breakfast is frequently praised.
Overall Experience
8.2
Overall, a satisfactory experience but with noted issues regarding location and safety.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 11:59

Property Description

Modern Hotel in Central Frankfurt

Convenient Location: The niu Charly is just steps away from Frankfurt Central Station, making it easy for guests to explore the city's attractions like the German Film Museum and Senckenberg Natural History Museum.

Comfortable Accommodation: Each room is equipped with modern amenities including a flat-screen TV, seating area, and private bathroom, ensuring a comfortable stay for all guests.

Multilingual Staff and Snack Bar: Guests can enjoy the convenience of a multilingual staff fluent in several languages and unwind with a drink at the on-site snack bar.

Book your stay at the niu Charly now to experience the perfect blend of comfort and convenience in Frankfurt/Main.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 4642 reviews
Cleanliness: 8
Service: 8.7
Location: 7.5
Room Quality: 8
Amenities: 8.5
Value for Money: 8.2
Food and Beverage: 8.5
Overall Experience: 8.2
C
Carolin couple de
9
Pros:

Super bequeme Betten, sauberes modernes Bad

2026-02-13 via Nuitee
A
Aakash couple in
10
Will be visiting again.
Pros:

Ambience and overall experience.

2026-02-13 via Nuitee
A
Al Barakeh extended_group sa
8
Good for business stay
Pros:

Convenient, clean hotel, and near to metro and train stations

Cons:

Street location is not that great, not perfect for family

2026-02-13 via Nuitee
A
Andrea solo_traveller br
10
Excellent value for money. Within walking distance of all the main tourist attractions.
Pros:

The hotel offers excellent facilities and is very new. The room is cozy and comfortable, and the bathroom is spacious. The breakfast area is located on the rooftop, providing an amazing view. The service and the food are both outstanding. The only improvement would be adding a minibar in the rooms.

Cons:

Although the location is strategic, with easy access to the train, меtro, and surface transportation, the area is known for drug users and prostitution houses. It is common to see people openly using crack and injecting drugs in broad daylight. Walking around made me feel unsafe; however, there were no incidents, and I was not approached or harassed at any time.

2026-02-12 via Nuitee
C
Christine family_with_children de
10
2026-02-12 via Nuitee
C
Christiane family_with_children de
9
Pros:

Sehr freundliches und hilfsbereites Personal.

Cons:

Die Umgebung des Hotels ist gewöhnungsbedürftig. Ich habe es ausgesucht weil es in Bahnhofsnähe liegt.

2026-02-11 via Nuitee
L
Léa couple es
7
Bien pero para el precio todo debería de estar perfecto
Pros:

Todo muy bienb, son muy amables

Cons:

En el desayuno el primer día tuvimos que esperar 25 minutos de reloj porque no quedaban varios alimentos

2026-02-11 via Nuitee
I
IGOR extended_group md
6
Cons:

завтрак был очень скудным,

2026-02-11 via Nuitee
O
Orefice family_with_children it
8
Pros:

La struttura

Cons:

Il posto strategico ma frequentato da molti ubriachi, barboni, tossici...

2026-02-11 via Nuitee
C
Claire solo_traveller gb
8
2026-02-11 via Nuitee
M
Mohamed solo_traveller eg
8
Awesome hotel in a troubling location.
Pros:

The bedding was comfortable, the balcony was nice, the water temperature and pressure were amazing, and all in all, it was a good hotel for its price. Also, it is very close to the central train station and metro lines.

Cons:

The location is horrible, an absolute garbage of a neighbourhood. Drug addicts and homeless persons roam the streets all the time, people urinating in the street, prostitution all around, and filthy streets

2026-02-11 via Nuitee
A
Alexander couple gb
10
Great hotel, great staff and clean
Pros:

Great team working here

Cons:

The location, drug addicts shooting up outside wasn’t the best!

The hotel was full with business people not wanting to go out of the hotel so you really are missing a trick by not opening the bar in the evening!

2026-02-11 via Nuitee
R
Richard solo_traveller gb
8
Cons:

The price was very high because there was a show at the messe.

2026-02-10 via Nuitee
R
Remzi solo_traveller tr
6
Fiyat çok yüksek.Bir daha bu fiyat a konsklamam.
Pros:

Konum

Cons:

Odada içecek su yoktu.Terlik yoktu.Odalar dardı.

2026-02-10 via Nuitee
V
Vincent solo_traveller ca
8
2026-02-10 via Nuitee
M
malcolm solo_traveller gb
1
horrific experience dealing with people who would not care less. it was not there problem but mine .
Pros:

the fact was i arrived at my hotel and was told the room had been given to someone else , I paid over Euro 300 and was then sent 20 min away to an other hotel which was a cheep room which i would never book , it goes on and on and on.i suggest that some call me on this

Cons:

everything the fan went all night along and squeaked , the room stank i can go on, but you will see by the photos what Euro 300 for one night get you,

2026-02-09 via Nuitee
A
Alessia family_with_children it
10
2026-02-09 via Nuitee
S
Stroppel family_with_children de
8
Cons:

Die Matratzen sollten erneuert werden

2026-02-09 via Nuitee
F
Fabian solo_traveller no
7
2026-02-09 via Nuitee
A
Alessandro extended_group it
8
2026-02-09 via Nuitee