Holiday Inn - the niu, Charly Frankfurt City by IHG

Hotels
Holiday Inn Hotels & Resorts
8.2 (5069 reviews)
Niddastraße 60 - 62 , Frankfurt/Main , de

Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Soundproof rooms
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good breakfast
Cons:
Safety concerns nearby
Small room size
Difficult to find

Categories

Cleanliness
8
Overall positive comments about cleanliness but some concerns about small rooms.
Service
8.7
Consistently mentioned as friendly and accommodating.
Location
7.5
Mixed reviews, concerns about safety due to nearby drug activity.
Room Quality
8
Rooms are clean and new, but some reports of small size.
Amenities
8.5
Good breakfast and complimentary services noted.
Value for Money
8.2
Good price-quality relationship, but some mention of safety concerns.
Food and Beverage
8.5
Breakfast is frequently praised.
Overall Experience
8.2
Overall, a satisfactory experience but with noted issues regarding location and safety.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 11:59

Property Description

Modern Hotel in Central Frankfurt

Convenient Location: The niu Charly is just steps away from Frankfurt Central Station, making it easy for guests to explore the city's attractions like the German Film Museum and Senckenberg Natural History Museum.

Comfortable Accommodation: Each room is equipped with modern amenities including a flat-screen TV, seating area, and private bathroom, ensuring a comfortable stay for all guests.

Multilingual Staff and Snack Bar: Guests can enjoy the convenience of a multilingual staff fluent in several languages and unwind with a drink at the on-site snack bar.

Book your stay at the niu Charly now to experience the perfect blend of comfort and convenience in Frankfurt/Main.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 5069 reviews
Cleanliness: 8
Service: 8.7
Location: 7.5
Room Quality: 8
Amenities: 8.5
Value for Money: 8.2
Food and Beverage: 8.5
Overall Experience: 8.2
N
Noriko family_with_children de
8
2026-05-30 via Nuitee
B
Bulut solo_traveller tr
8
Pros:

The staff was very friendly. Everything was clean. The hotel is conveniently located near the main train station.

Cons:

3 pm check-in hour is a bit too late i guess it should be earlier than that.

2026-05-30 via Nuitee
M
Melissa solo_traveller de
8
2026-05-29 via Nuitee
G
Gregory extended_group be
5
Kon beter
Pros:

Personeel bij het ontbijt was vriendelijk

Cons:

Bij de incheck, was personeel kort, niet gemotiveerd, heel afstandelijk.

Toegankelijkheid van hotel was niet goed aangegeven dat er werken in de straat was.

Parking toeslag heel hoog.

Keuze bij ontbijt kan breder.

2026-05-28 via Nuitee
R
Roberto solo_traveller de
8
Location hat Vor- und Nachteile
Pros:

Super Preis, super modern, da kann man eigentlich nicht meckern.

Cons:

Lage ist Fluch und Segen zugleich. Die Junkies wohnen praktisch vor der Haustür. Wenn einem das bewusst ist, ist das Hotel völlig in Ordnung. Und es ist natürlich sehr zentral.

2026-05-28 via Nuitee
J
Johan solo_traveller nl
9
2026-05-27 via Nuitee
J
Jacqueline solo_traveller de
8
2026-05-27 via Nuitee
D
Devang Dave solo_traveller in
9
Good value for money near central station
Pros:

Big room
Near to Frankfurt Hauptbanhof
Clean

2026-05-27 via Nuitee
R
Ralph solo_traveller de
8
Pros:

Sehr gutes Frühstück und zentrale Lage zum Hauptbahnhof.

Cons:

Liegt in der Niddastrasse und somit nah am Rotlichtviertel, sollte man wissen wenn man dieses Hotel bucht.

2026-05-27 via Nuitee
D
Dorjdari extended_group mn
10
2026-05-27 via Nuitee
S
Susanne solo_traveller de
8
2026-05-27 via Nuitee
N
Nora couple es
6
2026-05-27 via Nuitee
P
PS solo_traveller lu
8
2026-05-26 via Nuitee
H
Hanna family_with_children nl
7
2026-05-26 via Nuitee
D
Daniela solo_traveller de
8
2026-05-26 via Nuitee
W
Werner solo_traveller ch
7
2026-05-26 via Nuitee
Z
Zaavta solo_traveller de
9
2026-05-25 via Nuitee
F
Fabian extended_group de
7
Ok
Pros:

Schnell vom Bahnhof erreichbar
Saubere und leise Zimmer
Das Frühstückspersonal zu nett für Frankfurt

Cons:

Hotel ist ziemlich laut man hört jede Türe wo zugemacht wird
Preise beim Hotel kiosk eher hoch

2026-05-25 via Nuitee
S
Sridhar solo_traveller in
3
Very Bad location … so moved to another holiday inn nearby
2026-05-25 via Nuitee
L
Lenka solo_traveller cz
6
Very nice hotel in a very dodgy area.
Pros:

The room was nice, on the smaller side but just enough for one night. I had the window directly onto the street, and couldn't hear much from outside.

Cons:

The only reason why I would never book this hotel again is it's location - a very dodgy area, even thought it's very central I didn't feel safe at all as a solo traveller walking to the hotel (keep in mind it was during the day) but the streets close by were filled with drug addicts, drunks..

2026-05-25 via Nuitee