Hotel Kyoto

Hotels
8.5 (191 reviews)
24 Norte 210-B Colonia Resurgimiento , Puebla , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Room service
Family rooms
Express check-in/check-out
Tour desk
Currency exchange
Private check-in/check-out
Shared lounge/TV area
Allergy-free room
See all facilities

Review Highlights

Pros:
Amable personal
Limpieza
Buena ubicación
Valor por dinero
Cons:
Problemas con el agua caliente
Incomodidad de la cama
Necesita mantenimiento
Falta de amenities

Categories

Cleanliness
8.25
Multiple reviews praised cleanliness, but mentioned maintenance issues.
Service
9.25
The staff received consistent praise for being friendly and accommodating.
Location
8.75
The location is generally positive with good access, though some found it a bit far from the center.
Room Quality
7.75
Mixed reviews on room comfort; some complained about uncomfortable beds and maintenance issues.
Amenities
8.25
Amenities were adequate, yet some guests mentioned areas for improvement like TV and WiFi.
Value for Money
9.25
Many reviews highlighted the good value for the price.
Food and Beverage
7.75
No breakfast included and suggestions for complimentary items noted.
Overall Experience
8.75
General consensus was positive, with room for improvement noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 04:35

Property Description

Convenient Location
Hotel Kyoto, nestled in Puebla, offers a comfortable stay just a stone's throw away from Acropolis Puebla and Puebla Convention Centre. Explore the city with ease, with key attractions nearby.

Modern Amenities
Experience a blend of convenience and comfort with free WiFi, room service, and a 24-hour front desk. Relax in well-equipped rooms featuring a flat-screen TV, private bathroom, and cozy seating area, ensuring a pleasant stay.

Free Parking and Allergy-Free Environment
Enjoy the added perk of free private parking for guests and revel in an allergy-free stay. Delight in the tranquility of the property, just 2 km from Biblioteca Palafoxiana.

Book your stay at Hotel Kyoto now for a memorable experience in Puebla.

Check-in and check-out hours:
Check-out: 01:00 PM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 10 years old stay for free when using an existing bed.
    Children from 11 years old to 17 years old stay for MXN 100 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 191 reviews
Cleanliness: 8.25
Service: 9.25
Location: 8.75
Room Quality: 7.75
Amenities: 8.25
Value for Money: 9.25
Food and Beverage: 7.75
Overall Experience: 8.75
B
Bret couple ca
10
Good stopover
Pros:

Secure parking for our motorcycles which is what we love.

The rooms are a bit run down but they are comfortable and quiet. It is a great stopping point if you are going through Puebla, also there is a burger joint next door that is amazing.

Cons:

The wifi or hot water were not so good.

2026-02-08 via Nuitee
M
Maxime couple fr
7
2026-01-27 via Nuitee
D
Diego Alfredo solo_traveller mx
7
2026-01-26 via Nuitee
P
Patricia couple mx
7
Más o menos
Pros:

La ubicación, el personal buena atención

Cons:

La cama muy incómoda, la sifa del baño sale mal olor durante el dia

2026-01-20 via Nuitee
M
María Teresa couple mx
8
Pros:

El precio.

Cons:

muebles viejos y la regadera estaba, teníamos

2026-01-12 via Nuitee
G
Garcia couple us
10
Pros:

La tranquilidad

Cons:

Todo estuvo bien

2026-01-07 via Nuitee
J
Jarquin Lopez couple mx
10
Pros:

El personal es muy amable, el hotel es muy silencioso y puede uno descansar muy bien, el estacionamiento es amplio, y sobretodo seguro

2026-01-05 via Nuitee
D
Diego couple mx
5
La habitación es amplia. La zona donde está ubicada no es de tan fácil acceso. Los baños con olores
Pros:

La habitación es grande y la cama igual.

Cons:

Baño en regular estado, ropa de cama y muebles muy viejos. Tienen el espacio para poder tener mejores cosas.

2025-12-30 via Nuitee
V
VILLALOBOS couple mx
10
Excelente
2025-12-29 via Nuitee
R
Revolledo couple mx
3
Pros:

Es cómodo y a buen precio la hubicacion está muy bien la mayoría de el personal es muy amable y atento

Cons:

Comprendo que tenemos una tolerancia para retirarnos, casi siempre voy con mi novia a este lugar y no habíamos tenido inconveniente pero ayer como marcaba que mi estancia era hasta la una pues sinceramente aprovechamos y ya estábamos saliendo supongo que nos habremos pasado unos minutos pero la forma en que nos hablo la persona que estaba en turno no me pareció correcto, repito comprendo que hay cierta tolerancia, creo que en las especificaciones de el hotel deberían de poner que la salida es a las 12 y no a la una por qué la verdad uno se confia.hay formas de pedir las cosas, dudo mucho regresar y que lastima por qué nos agradaba este lugar

2025-12-26 via Nuitee
L
Luis Gerardo solo_traveller mx
10
2025-12-26 via Nuitee
R
Revolledo couple mx
7
2025-12-24 via Nuitee
R
RICHARD BROUILLARD couple ca
7
Pros:

Old place but making the job

2025-12-24 via Nuitee
L
Luis Gerardo solo_traveller mx
10
Pros:

Localizado en wl area favorable para mi visita de trabajo

2025-12-23 via Nuitee
D
Daniel Alberto couple mx
9
Pros:

Buen servicio del personal, buena limpieza, ubicación central.

Cons:

El agua caliente en la noche parece estar limitada.

2025-12-21 via Nuitee
J
Jianyang solo_traveller cn
10
总体很不错的酒店
Pros:

房间很大很干净

Cons:

离市中心比较远,离开的时候要把钥匙留给他们

2025-12-19 via Nuitee
O
Obed couple mx
9
2025-12-19 via Nuitee
F
Fernando couple mx
10
2025-12-17 via Nuitee
S
Sandrine couple fr
5
2025-12-16 via Nuitee
R
rodriguez couple mx
7
pues pasadera para dormir
Cons:

el agua de la regadera salia fria y tardaba mucho para ponerse tibia nunca caliente

2025-12-16 via Nuitee