Beau Rivage Hotel

Hotels
Relais & Châteaux
8.8 (1379 reviews)
1, Esplanade du Mont-Blanc , Neuchâtel , ch

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
High prices for some services
Inconsistency in service delivery

Categories

Cleanliness
8.34
Some reviews indicated a need for updates, affecting perception of cleanliness.
Service
9.31
Staff were very friendly and professional; minor issues mentioned do not overshadow overall positive experiences.
Location
9.35
Consistently praised for its excellent location by various reviewers.
Room Quality
8.3
Spacious rooms noted, but some comments suggested they feel outdated.
Amenities
8.83
Some amenities like SPA access were a concern, but overall good feedback on offerings.
Value for Money
8.29
Prices of some services deemed high compared to offered value.
Food and Beverage
8.84
Breakfast quality praised, though prices were questioned by some.
Overall Experience
9.11
Overall high satisfaction despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:47

Property Description

Luxurious Accommodations with Modern Amenities

Experience the epitome of luxury at Beau Rivage Hotel in the heart of Switzerland's watch-making district. Indulge in beautifully furnished rooms with free WiFi, air conditioning, and private bathrooms.

Wellness Oasis with Spectacular Views

Relax and rejuvenate at the on-site wellness area with a massage parlour, fitness centre, and steam bathtub. Take in breathtaking views of Lake Neuchâtel and the mountains from the terrace.

Culinary Delights and Elegant Dining

Start your day with a delicious breakfast and savor high-end Swiss cuisine at the restaurant. Enjoy snacks at the Veranda Bar and cocktails at the Lake-Side Lounge.

Book now to immerse yourself in luxury and elegance at Beau Rivage Hotel.

Important information:

In order to better serve you, the hotel offers two dining areas. We kindly ask that you refrain from having outside food delivered, as a charge of 50 CHF per delivery will apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 1379 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 9.11
J
JEAN solo_traveller fr
10
Belle expérience
Pros:

C est bien un relais et châteaux
De très haut niveaux
Accueil prise en charge de la voiture et des bagages etc.

Cons:

Rien

2026-03-07 via Nuitee
M
MOHAMED AHMED MOHAMED AHMED couple hk
10
2026-03-07 via Nuitee
G
gianni solo_traveller ch
8
2026-03-06 via Nuitee
W
William family_with_children fr
10
Pros:

L'accueil a la hauteur de l'etablissement

2026-03-06 via Nuitee
F
Francois couple ch
9
Cons:

No flexibility for late check-out

2026-03-06 via Nuitee
H
Henry couple nl
9
x
Pros:

x

Cons:

x

2026-03-03 via Nuitee
A
Alex solo_traveller ch
9
Pros:

Sehr schöne Lage perfekt für diesen Einsatz…

Cons:

Alles top!

2026-03-03 via Nuitee
S
Stephan Vetsch family_with_children ch
10
2026-03-02 via Nuitee
C
Christine couple ch
6
Weekend in Neuchâtel
Pros:

Das Hotel liegt zentral und direkt am See. Perfekte Lage. Angenehm grosses Zimmer. Die Zimmereinrichtung ist klassisch, vorwiegend in dunklen brauntönen ausstaffiert und daher Geschmacksache. Das separates WC ist ein Pluspunkt.

Cons:

Das Hotel dürfte allgemein frischer daherkommen und hätte eine Renovation nötig. Spannteppich im Zimmer. Das grosse Duvet für zwei Personen, anstelle von zwei kleineren Duvets, war nicht unsere Sache.

2026-03-02 via Nuitee
C
Christine solo_traveller fr
9
Un week-end pour venir voir ma petite fille en Suisse
Pros:

Habituée à venir dans cet établissement, je trouve l’emplacement, le personnel, le service parfaits. Le room service en chambre est parfait ainsi que les voituriers et les concierges . Les chambres sont spacieuses et surtout la salle de bains très grande avec douche et baignoire , wc séparé . Peignoir confortable.

Cons:

Le buffet petit déjeuner n’est pas à la hauteur du reste de l’établissement. L’emplacement n’est pas chaleureux et à 9h30 du matin , dimanche, plus de fromages, plus d’œufs brouillés, de lard… il a fallu réclamer . J’ai été déçue par la gestion et l’approvisionnement du buffet.

2026-03-02 via Nuitee
N
Nuno couple pt
10
2026-03-01 via Nuitee
N
Nicole family_with_children ch
10
2026-03-01 via Nuitee
J
Jürg solo_traveller ch
10
alles perfekt!
Pros:

alles

2026-02-27 via Nuitee
F
Florence solo_traveller ch
10
2026-02-27 via Nuitee
D
David family_with_children ch
9
Pros:

Friendly staff, big room, great location

Cons:

Pet charge of chf 30 is too much

2026-02-27 via Nuitee
M
Minger couple ch
10
2026-02-26 via Nuitee
M
Matthias solo_traveller de
10
2026-02-26 via Nuitee
I
Isidor family_with_children ch
7
2026-02-26 via Nuitee
G
Giuseppe family_with_children de
10
Pros:

Vom Sekt empfangen bis zum Abendessen und check out alles perfekt.
Wir wurden freundlichst empfangen und betreut.
mit einer der besten Hotels wo ich war
Auf extra wünsche wurde sofort reagiert sehr freundlich und zuvorkommendes Personal

Cons:

Frühstücken waren wir leider nicht da es uns zu teuer war

2026-02-23 via Nuitee
M
Massimiliano couple ch
1
2026-02-23 via Nuitee