Beau Rivage Hotel

Hotels
•
Relais & Châteaux
8.8 (1748 reviews)
1, Esplanade du Mont-Blanc , Neuchâtel , CH
+41 32 723 15 15

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
High prices for some services
Inconsistency in service delivery

Categories

Cleanliness
8.34
Some reviews indicated a need for updates, affecting perception of cleanliness.
Service
9.31
Staff were very friendly and professional; minor issues mentioned do not overshadow overall positive experiences.
Location
9.35
Consistently praised for its excellent location by various reviewers.
Room Quality
8.3
Spacious rooms noted, but some comments suggested they feel outdated.
Amenities
8.83
Some amenities like SPA access were a concern, but overall good feedback on offerings.
Value for Money
8.29
Prices of some services deemed high compared to offered value.
Food and Beverage
8.84
Breakfast quality praised, though prices were questioned by some.
Overall Experience
9.11
Overall high satisfaction despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:47

Property Description

Luxurious Accommodations with Modern Amenities

Experience the epitome of luxury at Beau Rivage Hotel in the heart of Switzerland's watch-making district. Indulge in beautifully furnished rooms with free WiFi, air conditioning, and private bathrooms.

Wellness Oasis with Spectacular Views

Relax and rejuvenate at the on-site wellness area with a massage parlour, fitness centre, and steam bathtub. Take in breathtaking views of Lake Neuchâtel and the mountains from the terrace.

Culinary Delights and Elegant Dining

Start your day with a delicious breakfast and savor high-end Swiss cuisine at the restaurant. Enjoy snacks at the Veranda Bar and cocktails at the Lake-Side Lounge.

Book now to immerse yourself in luxury and elegance at Beau Rivage Hotel.

Important information:

In order to better serve you, the hotel offers two dining areas. We kindly ask that you refrain from having outside food delivered, as a charge of 50 CHF per delivery will apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Location

Guest Reviews

8.8
Based on 1748 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 9.11
S
Simon • couple • ch
8
Pros:

Die Lage war ausgezeichnet und das Frühstück war Super

Cons:

Beim Empfang hat es nicht alles geklappt wir hatten Probleme mit der Touristikkarte.

2026-09-19 • via Nuitee
B
Brenn • couple • ch
8
2026-09-19 • via Nuitee
M
Mirtes Costa • solo_traveller • br
10
Ótimo Hotel
Pros:

Gostei de tudo. O choffeur Ali é muito simpático.

Cons:

A comida do restaurante do hotel podia melhorar.

2026-09-19 • via Nuitee
M
Marco • solo_traveller • be
10
Pros:

Great rooms, the bed is excellent, location is superb and the staff super super friendly!

2026-09-17 • via Nuitee
C
CATARINA • solo_traveller • pt
8
Um hotel com vistas memoráveis!!!
Pros:

Localização

Cons:

Limpeza

2026-09-16 • via Nuitee
M
Marc • solo_traveller • ch
8
Ganz Ok.
Pros:

Klassisches Grandhotel. Top Preis/Leistung.

Cons:

Zimmer im Dach war sehr dunkel mit einem sehr kleinen Fenster. Frühstück am Sonntag nur bis 10.00

2026-09-14 • via Nuitee
M
Martin • solo_traveller • ch
9
2026-09-14 • via Nuitee
V
Verena • family_with_children • ch
8
Ich war früher mit meinem Mann bei ihnen (er ist verstorben) und nun das erste Mal mit einem Enkel.
Pros:

Lage und Frühstück waren perfekt

Cons:

Dass es nicht möglich war als Hotelgäste das Abendessen im Hotel einzunehmen. Bei unserer Ankunft war bereits alles ausgebucht.

2026-09-14 • via Nuitee
M
Miikka • couple • fi
9
2026-09-13 • via Nuitee
C
Claude • couple • be
10
2026-09-13 • via Nuitee
I
Iris-Melanie • family_with_children • at
10
Komfortabel und zentral am See
Pros:

Wunderschöne Lage, sehr schönes, großzügiges und komfortables Zimmer, wunderbares Frühstück. Sehr nettes Personal.

Cons:

Internetzugang schwierig. Immer wieder Neuanmeldung nötig.

2026-09-12 • via Nuitee
A
Astrid • solo_traveller • fr
5
Pros:

La salle du petit déjeuner et le petit-déjeuner

Cons:

La chambre très,sombre ,pas de volets, une climatisation qui fait un bruit infernal,une douche sans pommeau,une baignoire sans rideau et rien pour maintenir le pommeau et le summum,1 seul petit produit de douche en tube.pas de shampooing. Une honte pour 1 établissement 5etoiles et très cher.c un hôtel qui vaut 1etoile et pas plus.

2026-09-11 • via Nuitee
R
Raymonde • solo_traveller • ch
9
Pros:

Tout d'abord, l'emplacement de l'hôtel au bord du lac. La chambre très au calme et spacieuse. Le confort exceptionnel du lit. L'air conditionné.

2026-09-11 • via Nuitee
Y
Yvonne • couple • ch
9
2026-09-08 • via Nuitee
A
Adrian • couple • ch
9
2026-09-08 • via Nuitee
A
Antonio • solo_traveller • de
8
Good location, bad WiFi.
Pros:

Ubicación muy buena y cama muy confortable. Habitación espaciosa.

Cons:

El WiFi es malo y complicado, muchas veces no funciona. El acceso al hotel es extraño, porque tenían cancelada la entrada desde el paseo por la terraza y la cafetería, y hay que dar un rodeo y atravesar el parking para entrar. El desayuno estaba bien, pero no es espectacular, creo que no se corresponde con la categoría de hotel que el Beau Rivage debería ser.

2026-09-07 • via Nuitee
K
Klaus • couple • de
8
2026-09-07 • via Nuitee
C
Christopher • solo_traveller • us
10
Pros:

Room is spacious - bedroom is separate from the walk-in closet and bathroom. We also like the big mirrors, and the spectacular view of the lake & the city! Very good location - just a walking distance to shops & eateries. Francesca who helped us at the front desk was nice, friendly, and helpful. This hotel is highly recommended.

Cons:

None

2026-09-06 • via Nuitee
M
Maxime • solo_traveller • fr
4
2026-09-05 • via Nuitee
M
Maxime • couple • fr
4
Très loin d un 5 étoiles
Pros:

L emplacement

Cons:

Les oreillers : très fin, inconfortable
Uniquement du gel douche, pas de shampoing et rien d autre ! On a beau nous dire que le gel douche fait shampooing, ce n est pas marqué sur le flacon !
L hôtel est vieillissant mais propre
Il est très loin d un 5 étoiles même d un 4 …

2026-09-05 • via Nuitee