Beau Rivage Hotel

Hotels
Relais & Châteaux
8.8 (1379 reviews)
1, Esplanade du Mont-Blanc , Neuchâtel , ch

Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Spacious rooms
Cons:
High prices for some services
Inconsistency in service delivery

Categories

Cleanliness
8.34
Some reviews indicated a need for updates, affecting perception of cleanliness.
Service
9.31
Staff were very friendly and professional; minor issues mentioned do not overshadow overall positive experiences.
Location
9.35
Consistently praised for its excellent location by various reviewers.
Room Quality
8.3
Spacious rooms noted, but some comments suggested they feel outdated.
Amenities
8.83
Some amenities like SPA access were a concern, but overall good feedback on offerings.
Value for Money
8.29
Prices of some services deemed high compared to offered value.
Food and Beverage
8.84
Breakfast quality praised, though prices were questioned by some.
Overall Experience
9.11
Overall high satisfaction despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 23:47

Property Description

Luxurious Accommodations with Modern Amenities

Experience the epitome of luxury at Beau Rivage Hotel in the heart of Switzerland's watch-making district. Indulge in beautifully furnished rooms with free WiFi, air conditioning, and private bathrooms.

Wellness Oasis with Spectacular Views

Relax and rejuvenate at the on-site wellness area with a massage parlour, fitness centre, and steam bathtub. Take in breathtaking views of Lake Neuchâtel and the mountains from the terrace.

Culinary Delights and Elegant Dining

Start your day with a delicious breakfast and savor high-end Swiss cuisine at the restaurant. Enjoy snacks at the Veranda Bar and cocktails at the Lake-Side Lounge.

Book now to immerse yourself in luxury and elegance at Beau Rivage Hotel.

Important information:

In order to better serve you, the hotel offers two dining areas. We kindly ask that you refrain from having outside food delivered, as a charge of 50 CHF per delivery will apply.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible on site (reservation is needed) and costs CHF 35 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.8
Based on 1379 reviews
Cleanliness: 8.34
Service: 9.31
Location: 9.35
Room Quality: 8.3
Amenities: 8.83
Value for Money: 8.29
Food and Beverage: 8.84
Overall Experience: 9.11
U
Urs family_with_children ch
1
Pros:

Die Lage eingermassen

Cons:

Das Person war sehr unfreundlich.

2026-02-13 via Nuitee
C
Cédric couple ch
10
2026-02-13 via Nuitee
W
Wendelin family_with_children ch
9
Schönes Hotel, toller Standort!
Pros:

Top Lage, saubers und angenehmes Standard- Zimmer, nettes Personal, feines reichhaltiges Frühstück. Parking sehr nah.

Cons:

Alles war OK

2026-02-11 via Nuitee
F
Figen couple nl
9
2026-02-10 via Nuitee
A
Antonia extended_group ch
7
Entspannter Kurzurlaub in stilvollem Hotel direkt am Neuchâteler See
Pros:

Die Grosszügigkeit und das Flair.
Die Lage am See.

Cons:

Durch die Diskretion des Personals fühlte es sich ein wenig steif an. Ein wenig mehr Lockerheit wäre angenehmer.p

2026-02-09 via Nuitee
C
Corentin solo_traveller ch
10
2026-02-09 via Nuitee
L
Lea solo_traveller ch
8
2026-02-08 via Nuitee
A
Alain couple ch
9
Week-end relaxant
Pros:

Le personnel est très accueillant et attentionné. Le lieu est très bien situé près du centre et du lac. Nous avons beaucoup apprécié le hammam privatif

Cons:

Les restaurants étaient fermés
L’insonorisation n’était pas optimale; les clients de la chambre voisine ont fait couler l’eau en pleine nuit et on entendait tout.

2026-01-31 via Nuitee
P
Pascal solo_traveller fr
9
2026-01-30 via Nuitee
O
Olivia solo_traveller ch
8
2026-01-29 via Nuitee
D
David family_with_children ch
10
Pros:

Very classy hotel with more character than the standard corporate chain, big and comfortable suite, delightful staff, easy parking and charging for my EV

Cons:

No possibility for having my 12 year old son in the room, I needed to book his own room

2026-01-29 via Nuitee
I
Ivan family_with_children ru
8
2026-01-28 via Nuitee
B
Blaise couple ch
5
2026-01-26 via Nuitee
J
Jürg couple ch
9
2026-01-26 via Nuitee
M
Mauro solo_traveller ch
8
2026-01-26 via Nuitee
F
Frances couple ch
5
Disappointing
Pros:

Location

Cons:

The bar and restaurant were closed for renovation. The substitute restaurant service was nowhere near previous standards. In questioning the origin of the wine, the waiter responded with „I know nothing about wine“. A major disappointment. Jaded would be my description of this previously first class establishment.

2026-01-26 via Nuitee
J
Jeannette couple ch
10
Perfekt, traumhaft, wunderbar, fantastisch ich könnte ewig so weitermachen 😅
Pros:

Es war von der Begrüssung bis zur Verabschiedung alles perfekt und das Frühstück war ein Traum 👍

2026-01-25 via Nuitee
V
Vincent couple fr
8
2026-01-24 via Nuitee
M
Mathias couple ch
10
Magnifique!!!!
Pros:

Accueil fabuleux

Cons:

Rien…tout était parfait

2026-01-22 via Nuitee
X
Xavier family_with_children fr
10
2026-01-22 via Nuitee