Holiday Inn Express & Suites - Ottumwa by IHG

Hotels
•
Holiday Inn Express
7.8 (52 reviews)
941 North Quincy Avenue , Ottumwa , US
+1 641-814-4500

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Family rooms
See all facilities

Review Highlights

Pros:
Very clean
Good breakfast
Convenient location
Nice room
Luggage bench & closet
Cons:
Parking could be better

Categories

Cleanliness
7.9
Explicitly mentioned as 'Very clean place' in the review; positive cleanliness sentiment.
Service
7.8
Not mentioned in the reviews; standard quality for this hotel tier.
Location
6.8
Described as 'Convenient' but also noted that 'The parking could be better' — mixed to slightly below-average due to parking issues.
Room Quality
8
Room described as 'very nice with great amenities' and praised for features like a luggage bench and closet; positive room sentiment.
Amenities
8
Amenities specifically praised (luggage bench and closet); positive amenities sentiment.
Value for Money
7.8
Not mentioned in the reviews; standard quality for this hotel tier.
Food and Beverage
8
Breakfast was described as good in the review; positive F&B sentiment.
Overall Experience
8.1
Overall sentiment positive ('would stay again if back in area', only a one-night stay) indicating a favorable overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 21:22

Property Description

Modern Accommodations
Holiday Inn Express & Suites - Ottumwa, an IHG Hotel provides comfortable 3-star accommodations with free WiFi. Enjoy the convenience of flat-screen TVs and cozy bed linens in all guest rooms for a relaxing stay.

Family-Friendly Atmosphere
With spacious family rooms, our hotel is perfect for your next getaway with loved ones. Create lasting memories together in a welcoming environment that caters to families of all sizes.

Delicious Breakfast Options
Start your day right with a complimentary American breakfast served fresh every morning. Fuel up for your adventures in Ottumwa with a variety of delicious options to choose from.

Experience comfort, convenience, and warm hospitality at Holiday Inn Express & Suites - Ottumwa. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: OTM

Location

Guest Reviews

7.8
Based on 52 reviews
Cleanliness: 7.9
Service: 7.8
Location: 6.8
Room Quality: 8
Amenities: 8
Value for Money: 7.8
Food and Beverage: 8
Overall Experience: 8.1
P
Patricia • couple • us
10
Went above expectations
Pros:

Peaceful and comfortable.

2026-11-01 • via Nuitee
R
Richard • couple • us
10
Pros:

Very clean place, breakfast was good, only stayed one night, would stay again if back in area.

Cons:

The parking could be better.

2026-08-04 • via Nuitee
A
Angelina • solo_traveller • us
7
2026-07-22 • via Nuitee
C
Coe • solo_traveller • us
10
2026-07-17 • via Nuitee
H
Homesley • solo_traveller • us
9
Pros:

Convenient

2026-07-17 • via Nuitee
S
Susan • solo_traveller • us
8
2026-07-17 • via Nuitee
L
Lindsey • solo_traveller • us
9
Pros:

Room was very nice with great amenities. We loved the luggage bench and closet!

2026-07-14 • via Nuitee
S
Selina • solo_traveller • us
10
2026-07-06 • via Nuitee
D
Dana Gellermann • solo_traveller • us
3
Horrible service ruins weekend getaway
Pros:

Was ok

Cons:

Well, they didn't let us know the pool was broke down before we got there. So the motel was only booked, so my grandkids could swim, and they didn't get to and the staff they had last night was rude and disrespectful and very not nice to my grandkids. When they were upset that they didn't get to swim. Totally a bummer, they really need better staff.

2026-05-03 • via Nuitee
• couple • us
9
2026-04-26 • via Nuitee
L
Linda • family_with_children • us
10
2026-04-06 • via Nuitee
R
Rebecca • solo_traveller • us
8
2025-11-17 • via Nuitee
T
Tamara
8
Good
Pros:

Everything was great. I plan to stay here again. The only negative was nobody at the from desk when we checked in for a good 10-15 minutes.

2025-09-01 • via Nuitee
H
Houk • family_with_children • us
9
2025-08-25 • via Nuitee
S
stacy • couple • us
9
Everything else was great - :)
Pros:

The breakfast was not great.

Cons:

Oatmeal in packets - no bacon - not a great selection

2025-07-24 • via Nuitee
C
Charlotte
10
Handicap room needs recliner.
Pros:

Ok. We don’t travel often. Need a good recliner in handicap room.

2025-06-07 • via Nuitee
R
Russell • partner
8
Pros:

Room was small but clean and cozy. AC was a little difficult to operate. No exhaust fan in the bathroom!

2025-05-22 • via Nuitee
K
Karen
8
Pros:

I liked clean sheets, clean room, breakfast OK-no pancakes; generally interior neat and clean; exterior-lawn needed mowing; exterior not as neat and clean as interior.

2025-05-02 • via Nuitee
E
Enrique
8
Pros:

The person that checked us in was very attentive and friendly. But I had to wait for 5 minutes to checkout. And only found someone by asking the helpful kitchen.

2025-04-28 • via Nuitee
M
Michelle • review category business travellers • us
10
Exceptional
Pros:

Clean and friendly staff!

2025-04-21 • via Nuitee