Hotel Metropolitan Saitama-Shintoshin

Hotels
•
JR-EAST HOTELS
8.8 (2177 reviews)
11-1 Shintoshin, Chuo-ku , Saitama , jp

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Facilities

Non-smoking rooms
Air conditioning
Restaurant
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Soundproof rooms
Currency exchange
Staff adhere to local safety protocols
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Cons:
Some plumbing issues
Price fluctuations during events

Categories

Cleanliness
8.7
Rooms are described as clean and well-kept, though a minor issue was noted with plumbing.
Service
9.2
Staff were consistently praised for their excellent service and responsiveness.
Location
9.2
The hotel's proximity to Saitama Super Arena and major amenities is highly advantageous.
Room Quality
8.7
Rooms were spacious and comfortable, though one review noted some issues with bed placement.
Amenities
8.7
Amenities such as coffee and tea service were not mentioned, but overall quality was noted as good.
Value for Money
8.2
Some guests felt the price was high given the events, affecting perceived value.
Food and Beverage
8.7
Breakfast options were described as good and satisfying by several guests.
Overall Experience
9
General feedback points to a very positive stay, with multiple intentions to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:50

Property Description

Luxurious 4-Star Accommodation
Hotel Metropolitan Saitama-Shintoshin offers a luxurious 4-star experience in the heart of Saitama. Enjoy the convenience of being just 400 meters from the renowned Saitama Super Arena and a short distance from Saitama Stadium 2002.

Modern Amenities and Services
Experience comfort and convenience with our 24-hour front desk, on-site restaurant, and free WiFi throughout the property. Unwind in air-conditioned rooms equipped with essential amenities such as a flat-screen TV, safety deposit box, and a private bathroom with a refreshing shower.

Explore Nearby Attractions
Discover nearby attractions like the SKIP CITY Visual Museum and Kawaguchi Science Museum, both just 13 km away. With Tokyo Haneda Airport a mere 51 km from the hotel, your stay at Hotel Metropolitan Saitama-Shintoshin promises both luxury and accessibility.

Book now for an unforgettable stay at Hotel Metropolitan Saitama-Shintoshin!

Important information:

Superior Triple Room - Non-Smoking, a maximum of 2 children aged age: 0 – age: 6 years can stay free of charge when using existing bedding.

Check-in and check-out hours:
Check-out: 11:00 AM

Location

Guest Reviews

8.8
Based on 2177 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.2
Room Quality: 8.7
Amenities: 8.7
Value for Money: 8.2
Food and Beverage: 8.7
Overall Experience: 9
Y
YOSHIHIRO • solo_traveller • jp
9
2026-04-25 • via Nuitee
梅野 • solo_traveller • jp
9
2026-04-25 • via Nuitee
J
Jung Lung • solo_traveller • tw
9
Pros:

離琦玉新都心站很近，早餐很豐盛

2026-04-24 • via Nuitee
Y
Yumi • solo_traveller • jp
8
Pros:

朝食はおいしかったし、スタッフも礼儀正しく親切でした。ロケーションも駅から直結していてよかったです。

Cons:

部屋は広くはなかったですが、金額と釣り合っていたと思います。

2026-04-23 • via Nuitee
Y
Yuji • couple • tr
8
また予約します
Pros:

駅へのアクセス

Cons:

無し

2026-04-23 • via Nuitee
N
NAoKO • solo_traveller • jp
9
快適でした
Pros:

サービスの水が毎回用意されていて良かった
音漏れがほとんどなく静かだった
朝食も種類も多く美味しかったです

Cons:

特にないです

2026-04-20 • via Nuitee
K
kochaphan • couple • th
10
Pros:

Location is very convenient due to connecting with JR

2026-04-19 • via Nuitee
N
naphaporn • couple • th
10
Pros:

อาหารเช้าหลากหลาย อร่อย

2026-04-18 • via Nuitee
L
Luis • couple • es
10
Muy contentos
Pros:

Ubicación inmejorable: junto a estación, parada de taxi y de bus en la misma puerta, y establecimientos proximos. Servicio de limpieza muy bueno, en recepción siempre están dispuestos a ayudarte y hablan ingles. La cama extremadamente cómoda.

2026-04-18 • via Nuitee
H
hiroyuki • solo_traveller • jp
9
2026-04-17 • via Nuitee
Y
Yukio • solo_traveller • jp
8
2026-04-16 • via Nuitee
H
Haruki • solo_traveller • jp
10
2026-04-16 • via Nuitee
金子 • couple • jp
10
2026-04-14 • via Nuitee
H
HSIAO-CHIEH • solo_traveller • tw
10
2026-04-14 • via Nuitee
T
tomoko • solo_traveller • jp
10
のんびり快適　プチ贅沢旅
Pros:

立地
広々と明るく、快適でした♪
帰りが遅くなることを告げたら、キャリーバッグを部屋に入れてくれて、助かりました。

Cons:

特にないですが、ボールペンが書きづらかったです。
着いた日に、フロント前でランチをしようと立ち寄りました。その時の対応がちょっと、、カレーは美味しかったです。

2026-04-13 • via Nuitee
E
Es-said • solo_traveller • ma
10
Très bon hôtel
Pros:

C’est exceptionnel, la propreté, le calme, le confort, la gentillesse du personnel, tout était impeccable. C’est un hôtel que je recommande, si reviens à Tokyo, je n’hésiterai pas à aller à cet hôtel. En plus un grand centre commercial est à quelque minutes de l’ hôtel, la station de métro et la navette pour l’aéroport sont à quelques pas de l’hôtel

Cons:

On fait presque la même chose au petit déjeuner, donc un effort d‘amélioration serait bien apprécié

2026-04-13 • via Nuitee
T
Tomohiro • solo_traveller • jp
9
駅直結で快適！
Pros:

駅直結、本当に近いですし、建物内に無人ですがコンビニもあり快適です！

2026-04-12 • via Nuitee
H
Hamada • solo_traveller • jp
10
景色を除き満足度は高いです
Pros:

清潔感や高級感が特別な時間を演出してくれます。金額に対して余りあると感じました。

Cons:

向かいのビルの正面が、ガラス張りの男性用のトイレだったため、景色は楽しめませんでした。

2026-04-12 • via Nuitee
K
KAYO • couple • jp
10
2026-04-12 • via Nuitee
Y
YUTING • solo_traveller • tw
8
2026-04-11 • via Nuitee